Palliative Care in Durham

Many people find that the simple comforts of home become even more valuable during palliative care, so at Home Instead, we provide personalised, at-home palliative care across Durham so your loved one can remain in familiar surroundings where life's everyday moments can continue naturally. Whether it's looking through treasured family albums, watching grandchildren play in the garden, or enjoying a favourite television programme together, these experiences help create opportunities for connection and comfort, and can enhance their emotional wellbeing. Our compassionate care focuses on managing your loved one's pain and symptoms, while also preserving their dignity and respecting their personal wishes, so they feel completely comfortable and at ease in their own home.

Elderly woman smiling and holding hands with a person in a green shirt indoors. - Home Instead
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10

Why Home Instead?

Personalised, compassionate palliative care

We support those with terminal illnesses or who require intensive pain management, helping them to remain in their own homes where they feel most comfortable, surrounded by loved ones.

20 years of trusted experience

We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.

A simple, seamless set-up

No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.

Fully flexible, unhurried support

Whether it's a few hours of companionship or round-the-clock palliative care, we work to your schedule – not the other way around.

Your Local Office

Home Care in Durham

The team here at Home Instead Durham are proud to provide expert home care in Durham. Get in touch to find out how we can help you or your loved ones.

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  • Washington
  • Chester-le-Street
  • Hetton-le-Hole
  • Houghton-le-Spring
  • Daisy Hill
  • Fence Houses
  • Portobello
  • Sacriston
  • Pelton
  • Barley Mow
  • Belmont
  • Great Lumley
  • Sunniside
  • Framwellgate Moor
  • Oxclose
  • New Herrington
  • Witton Gilbert
  • West Rainton
  • Neville's Cross
  • Newbottle
  • Bournmoor
  • Waldridge
  • Pity Me
  • Carrville
  • Brasside
  • West Herrington
  • East Rainton
  • Nettlesworth
  • Crossgate Moor
  • High Shincliffe
  • Grange Villa
  • Edmondsley
  • Ouston
  • Newfield
  • High Handenhold
  • Shincliffe
  • Chester Moor
  • Holmside
  • Pelton Fell
  • Newton Hall
  • Plawsworth
  • Sherburn House
  • Vigo
  • North Side
  • Old Cassop
  • Houghall
  • Castle Dene
  • Mount Pleasant
  • Plawsworth Gate
  • New Town
  • Birtley
  • Burnside
  • Waldridge Park
  • Pelton Lane Ends
  • Grasswell
  • Houghtonside
  • Elvet
  • Claypath
  • Coptleigh
  • Gilesgate
  • Aykley Heads
  • Dairy Lane Estate
  • High Dubmire
  • Woodstone Village
  • Chilton Moor
  • Kimblesworth
  • Perkinsville
  • Urpeth
  • Whitwell Grange
  • Lumley Thicks
  • Lambton
  • New Penshaw
  • Leamside
  • Byers Garth
  • Blackhouse
  • Old Durham
  • Warden Law
  • Co. Durham

To us it's personal

Every palliative care journey is deeply personal, which is why every family deserves an experience that's highly tailored, compassion-led, and focused on the individual wishes of their loved one, no matter how specific they may be. We always begin by listening so we can learn about the routines, relationships and familiar comforts that bring the greatest sense of peace in your loved one's life during this challenging time. These conversations help us to provide support that feels thoughtful and bespoke from the very first visit. Our Care Professionals can provide any care that's needed at home to promote comfort, such as compassionate personal care, housekeeping support, medication management, and anything else that helps to create a dependable presence and maintain a welcoming home environment. Support can evolve alongside changing needs, while always following Care Quality Commission regulations and respecting your loved one's personal wishes.

Woman in a green shirt brushing an older person's grey hair in a bright, sunlit kitchen. - Home Instead

Award-winning service you can trust

  • Leaders in Care Award
  • A round badge reads “Top 20 Home Care Group Award 2026, homecare.co.uk” in blue and white. - Home Instead
  • PRTA 2025 Logo - Home Instead
  • Green graphic stating "95% of clients recommend" with a note about a 2025 PEAQ satisfaction survey. - Home Instead
  • HCA Home Care Awards Winner 2025 logo with green, blue, and gray text and wavy lines. - Home Instead
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Request a call back

Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.


Other non-care related enquiries

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

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Our Home Care Services

We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.

  • Hourly Home Care

    Hourly Home Care

    When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.

    Enquire Now
  • Respite Home Care

    Respite Home Care

    We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.

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  • Overnight Home Care

    Overnight Home Care

    We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.

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  • Live-in Home Care

    Live-in Home Care

    Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.

    Enquire Now
Woman in a green shirt brushing an older person's grey hair in a bright, sunlit kitchen. - Home Instead

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

A woman in a green hoodie smiles whilst talking to an elderly man sitting on a sofa with a walking stick. - Home Instead

Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide

Paul, Client

A carer in green assists an elderly woman lying in bed against a brick wall. - Home Instead

As I got older, I realised that this service had made me happy in my own home.

Elisie, Client

Choosing Home Instead Durham for personalised home care

Care is most helpful when it is backed by a strong, trusting relationship, so we aim to match your loved one with a dedicated Care Professional whose personality, communication style and caring approach complement their own. As well as having the skills and experience to manage their practical needs, they can build a genuine connection that allows every visit to feel more relaxed, familiar and supportive. Whether accompanying them to appointments at University Hospital of North Durham, supporting conversations with visiting healthcare professionals or providing companionship within their home, your loved one's Care Professional will endeavor to become someone they can always rely on. Supported by specialist palliative care training and ongoing guidance from our local office, every Care Professional is equipped to provide compassionate and effective support, even as your loved one's needs change. Regular reviews with your family also ensure that care remains focused on their wellbeing, and can be adjusted as required.

Smiling woman in green helps an elderly person with gardening, holding a green plant pot outdoors. - Home Instead

Our Community Partners

  • Alzheimer
  • Parkinsons
  • Homecare Association
  • British Franchise Association
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Our Durham Team is With You Through Every Step

There is often great comfort in knowing your loved one can remain at home throughout palliative care, and studies find that people with a life-limiting illness often prefer this type of care at home. Home Instead's Durham team helps families navigate this challenging time with help from a dedicated Care Professional who can assist with whatever your loved one needs. This might mean help with bathing and dressing, preparing their favourite foods, encouraging regular hydration, helping create a peaceful environment for rest, and supporting their medical needs by managing symptoms according to guidance from their clinical team. Behind every visit is a local office team coordinating care planning, arranging schedules, reviewing the service regularly and responding promptly whenever circumstances evolve. By working closely with district nurses, GPs and local palliative specialists, we can help ensure your loved one's care remains well-coordinated, responsive, and always in tune with their personal wishes.

A carer in green assists an elderly woman lying in bed against a brick wall. - Home Instead

We deliver tailored home care to the Durham community to nurture wellbeing and independence.

We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.

Get in touch today to see how we can help

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Our home help services in Durham provide compassionate assistance with daily tasks, ensuring comfort and independence for your loved ones.

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Our dementia care in Durham is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.

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Having someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Durham could be an excellent alternative to a care home.

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The right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Durham, so you can spend more meaningful moments together while we carefully manage their pain and comfort.

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Taking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Durham is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.

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We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.

Local advice & support

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