Meet the Team
Suhail Rehman profile photo

Suhail Rehman

Franchise Owner

Suhail has an extensive background in both business and charitable sectors. Prior to becoming a Home Instead Franchisee he launched several technology companies and helped established a number of voluntary and charitable organisations in Glasgow.

His voluntary experience in the care sector introduced him to Home Instead and he joined after being impressed with the company's working ethos.

Roger McLaughlin profile picture


Group Chief Operating Officer

As Group COO for our Home Instead Senior Care offices, Roger is responsible for the day-to-day financial and business operations within the group companies.

He undertakes a wide variety of tasks such as reviewing financial data and preparing monthly and annual reports and ensuring the smooth running of the office. He is also closely involved with client accounts and should be the first point of contact for any finance related queries from our clients and partners.

Roger supports our General Managers to ensure our level of quality care and standards are always obtained. He held finance related positions with large corporate organisations over the past nine years which gives him the knowledge and skills to ensure best practice is always adhered to within Home Instead Senior Care.

Lesley Ballingall - Deputy Care Manager at Home Instead Glasgow


General Manager

Lesley is the General Manager for the Home Instead Glasgow North office. This is the most senior role within the office and Lesley takes full operational and business development responsibility for the the territory.

Lesley has worked in the Social Care Sector for approximately 14 years, gaining experience with many client groups along the way. She found the challenges of providing quality, effective domiciliary care particularly rewarding. Following a short break from the industry Lesley joined the team in October 2018, knowing that providing a first class service to the older people of Glasgow was where her true passion lies. 

In her spare time Lesley likes spending time with her family enjoying the great Scottish outdoors. With a passion for cooking and entertaining she can often be found with a house full of dinner guests, as long as someone else is doing the dishes.

Megan Doris profile picture


Head of Care

Megan, our Registered Care Manager, leads our care team in her role as Head of Care.

Megan takes full responsibility for service delivery and her role ensures that we continue to deliver high quality care to our clients and that our lovely CAREGivers are trained, supported and mentored to world class levels.

From a young age Megan knew she wanted to work in the Caring Sector. After leaving school she studied Social Care at college and has worked in the sector in various types of organisations since. Her experience encompasses youth work and aiding the homeless, but her real passion was discovered in supporting older adults.

Prior to joining Home Instead, Megan worked as a manager of an Adult Day Care Centre in Glasgow.

Megan enjoys spending time with family and friends and loves working out at her local gym. 

Fiona Lauder profile picture


Recruitment and Retention Coordinator

My role in the office is to expand our family of CAREGivers to assist our clients with all aspects of daily living. I will take all CAREGiver’s through their entire recruitment process, from your first interview to your final induction before being handed over to our lovely team - this includes interviewing them, applying for Disclosure checks, contact their references, keep in touch with the Caregivers regularly throughout the process, book them in for pre-employment training and also make sure we receive all necessary documents prior to starting and keeping our database updated.

I love my job as it allows me to meet people from a variety of backgrounds, whether you used to be a hairdresser, baker or have served in the army its fantastic to hear about each individual journey and why its now the right time for each CAREGiver to move into the caring sector if they haven’t been there before or to continue doing something they love! 

Out with my role I enjoy going to the gym, eating a lot of food and spending time with my two little dogs!

Joseph Mullaney profile picture


Learning and Development Coordinator

Joseph has worked in care since leaving school.  He has worked across various care sectors including mental health, children and young adults with severe learning disabilities. Most of his experience, however, has been working with the elderly both in care homes and domiciliary care. Joseph has worked his way through the ranks holding previous positions from carer to care manager. He also has over ten years experience of training within the care sector.

Joseph's hobbies and pastimes include cooking, walking the dog, socialising, theatre, art and poetry. He is also a huge fan of everything 1980's.!!

Seanvir Khaira profile picture


Care Coordinator

Sean recently left school in Bearsden and fulfills the important role of Scheduler within our office team. Sean takes responsibility for creating rotas for our Caregiving team ensuring clients needs are met.  In his spare time Sean enjoys playing football and going to the gym.

Sarah Davidson - Profile Picture - Home Instead Glasgow


Live in Care Supervisor

Sarah co-ordinates our live in care services.

Having spent 4 years as a care at home assistant from the age of 19 Sarah understands all aspects of this sector. Sarah has experience with all ages and areas of care at home, from personal care and home help through to palliative care. She has experienced being both the caregiver and the client having had a need for care at home in her family life.

From the age of 24 Sarah began working with people with mental health and learning disabilities as part of her role within the care and justice sector. She worked with a wide age range, children from 10 years all the way through to the more senior person.

Sarah his a wide knowledge of care plans and risk assessment which she brings to Home Instead Senior Care. She joined us in October 2019 as our Administrator but takes on tasks from all areas.

Frances Profile picture


Care Services Supervisor

Frances has over 12 years’ worth of experience in the care field in a range of different services from sheltered housing and residential care to dementia/ nursing care and has worked for registered charities, council led services and in private care.

This vast experience allows Frances to effectively lead a team of caregivers to provide an exceptional service to our clients. Her within Home Instead includes providing support to current clients and their loved ones, consulting with potential clients to join our wonderful service, giving advice and guidance to our team of CAREGivers who are out on the front line, and liaising with outside agencies to ensure we can provide the best possible service we can to our clients. 

Frances has regular contact with our clients to ensure that everything that is in place is meeting our high standards. She does this through Quality Assurance visits and Service Reviews and also carries out regular performance reviews with CAREGivers to ensure that they are happy within their workplace. 

Frances is fairly new to the team, joining at the end of 2019 but very much looking forward to the future and being part of the Home Instead Family.

Ines Garcia Pena Photo


Care Services Supervisor

Originally from Venezuela and living in Scotland since 2010, Ines started as a CAREGiver with Home Instead in February 2017, later working as a Senior CAREGiver until April 2019, when she left Home Instead following other venues within the care sector, she decided to come back to the Home Instead family, with the belief that Care at Home is best and that here we provide the best!

Ines enjoys going out and meeting Clients, ensuring during Quality Assurances and Service Reviews that the care provided has the quality and attention to detail that our Service Users expect, whilst at the same time advising and guiding our CAREGivers to provide an outstanding quality of care to wonderful our Clients.

At home she is constantly busy with two teenage daughters, going on many walks around our beautiful countryside and running from one swimming pool to another.

Kaytrina Scott photo


Care Services Supervisor

I have worked in care for over 20 years working in care at home environment delivering services from personal care to home help services and feel very comfortable and confident in the care I provided. I have always enjoyed my role in the care sector and although I have tried other types of carers throughout my working life I have always found myself being drawn back to the care services.

I find this role of work very rewarding and satisfying and get to go home at the end of an evening feeling that I have been able to make a difference in someone's life.

I have previously worked in youth work and family support for over 10 years and gained a wide range of knowledge and skills, that along with my care experience gives me a variety of different types of support experience.

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Our CAREGivers

We only employ the very best CAREGivers. Our CAREGivers are a fabulous team of professionally trained, reliable people from all backgrounds but with one thing in common - they instinctively get great pleasure from caring for others. Many have personal experience of caring for loved ones, friends and neighbours and they all love and enjoy the great work that they do.