North West

This business is a mature and deeply integrated franchise serving a territory with an older-than-average demographic and a high demand for premium home care. Founded on a strong family ethos and a commitment to quality, the business has evolved into a resilient, community-focused operation with an exceptional reputation for word-of-mouth referrals.

A key attribute of this franchise is its uniquely compact and efficient geographic footprint. The territory spans approximately ten miles diagonally, allowing for exceptional operational logistics. Within the territory there are nine train stations. This infrastructure enables a diverse and flexible workforce to travel seamlessly between clients via a robust public transport network, enhanced by a 20% corporate discount with Arriva.

The business boasts staff retention rates that are virtually unparalleled in the social care sector. With several Care Professionals serving for over a decade and nearly a quarter of the workforce exceeding five years of tenure, a new owner will inherit an incredibly stable, loyal, and experienced team.

Furthermore, the business maintains prestigious local partnerships, which has provided many client enquiries and is still active.

Significant growth opportunities are immediately accessible to a new owner. The Live-in Care service can be easily developed as the business benefits from Care Professionals who are trained and ready to deliver the service. There is also clear demand for “Health Care at Home” services, specifically nail care, which is a frequent request from the existing client base.

Reason for sale: Retirement

Territory Demographics & Market Size

• Total Population – 173,217
• Over 65s (Clients) – 33,933
• Over 18s (Care Pros) – 104,062
• Balanced mix of social affluence, providing excellent opportunities for Client and Care Professional acquisition

Is this business right for you?

• Banks and lenders typically fund 70% of the total investment (including Franchise Fees and Due Diligence costs), so for this business, you would need approximately £135,000 in cash to secure funding. We assist you with introductions to Banks and Lenders
• New owners can work on the business with a strategic focus, as the team are empowered, mature and experienced. The foundations are set for a stable business acquisition for those experienced in running larger teams and operations.

Why choose this business?

• Has a growing turnover of just over £689,580 for 26 (annualised)
• Solid demographics for over 65s, as well as the 18+ population for work force
• Projections for population show that total population and older population numbers will grow between now and 2034, demonstrating growing commercial opportunities for new owners
• Good mix of affluence
• Positive Client and Care Professional feedback, evidenced by 9.8/10 score on Homecare.co.uk (41 reviews total)
• Strong foundation of existing Clients and Care Professionals – 38 Care Professionals and 41 Clients
• Empowered team who are enfranchised to run and grow the business
• Superb local reputation, leading to steady word of mouth referral opportunities
• Great culture within business improving retention figures

Why join the Home Instead franchise network?

• 70+ individuals at National Office responsible for the support of our franchisees
• Support covering Marketing & PR, Recruitment, Learning & Development, IT, Business Development, Quality & Compliance, Legal, and HR
• Onboarding and handover support bespoke to your chosen business
• Full training provided, and a mix of in-person and online training for you and your team
• Smooth business acquisition process, supported by our in-house brokerage
• Join the UK’s most recommended and highest quality domiciliary care provider
• Engage with the Global Home Instead network, spanning 6 countries in over 1200 territories
• Fantastic franchisee community and ongoing peer support
• Growth-driven brand with proven model and processes
• Bespoke IT systems to optimise care delivery and recruitment
• Opportunities to expand by into multiple territories
• Led by our purpose, mission and values to increase the world’s capacity to care, and change lives in every community across the UK
• Franchise License included