North East

This business is one of Home Instead’s highest profile and successful franchises in the UK. The area includes a huge spectrum of demographics whilst containing many areas that are both affluent and have high proportions of over 65 year olds.

On top of that, it is the hard work of the owners and the team in their implementation of the Home Instead Model that is responsible for the ‘Outstanding’ rating by the CQC in its last inspection.

Furthermore, it is the team and the owners who are responsible for the business’s high profile within the
area and its recognition as premium provider of care.

The demographic forecastfigures show that the over 65s will increase by 15-20% between 2024 and 2034, with the consolidation of the Home Instead brand and the growing awareness of home care to be the alternative to residential care, then this too will lead to an increase in client numbers.

Currently supporting 207 clients, the owners believe the business could support over 400 clients across the territory. So, given all these factors, there is an opportunity to develop the franchise from strong foundations and a strong local reputation.

Reason for sale: Retirement

Territory Demographics & Market Size

• Total Population – 286,885
• Over 65s (Clients) – 62,100
• Over 18s (Care Pros) – 226,706
• Balanced mix of social affluence, providing excellent opportunities for Client and Care Professional acquisition
• Large over 65s numbers relative to other Home Instead territories

Is this business right for you?

• Banks and lenders typically fund 70% of the total investment (including Franchise Fees and Due Diligence costs), so for this business, you would need approximately £700,000 in cash to secure funding. We assist you with introductions to Banks and Lenders
• New owners can work on the business with a strategic focus, as the team are empowered, mature and experienced. The foundations are set for a stable business acquisition for those experienced in running large teams and operations.

Why choose this business?

• Has a growing turnover of just over £3,398,000 for 2025
• Solid demographics for over 65s, as well as the 18+ population for work force
• Projections for population show that total population and older population numbers will grow between now and 2034, demonstrating growing commercial opportunities for new owners
• Good mix of affluence
• High quality care, evidenced by CQC Outstanding rating
• Positive Client and Care Professional feedback, evidenced by 9.9/10 score on Homecare.co.uk (116 reviews total)
• Strong foundation of existing Clients and Care Professionals – 113 Care Professionals and 207 Clients
• Empowered team who are enfranchised to run and grow the business
• Superb local reputation, leading to steady word of mouth referral opportunities
• Great culture within business improving retention figures

Why join the Home Instead franchise network?

• 65+ individuals at National Office responsible for the support of our franchisees
• Support covering Marketing & PR, Recruitment, Learning & Development, IT, Business Development, Quality & Compliance, Legal, and HR
• Onboarding and handover support bespoke to your chosen business
• Full training provided, and a mix of in-person and online training for you and your team
• Smooth business acquisition process, supported by our in-house brokerage
• Join the UK’s most recommended and highest quality domiciliary care provider
• Engage with the Global Home Instead network, spanning 7 countries in over 1800 territories
• Fantastic franchisee community and ongoing peer support
• Growth-driven brand with proven model and processes
• Bespoke IT systems to optimise care delivery and recruitment
• Opportunities to expand by into multiple territories
• Led by our purpose, mission and values to increase the world’s capacity to care, and change lives in every community across the UK
• Franchise License included