Proud to be an OUTSTANDING Home Care Company
Home Instead Senior Care Wirral have become the 50th national franchise office in the network to receive an 'OUTSTANDING' rating from the Care Quality Commission (CQC) the highest rating possible. It means an impressive 25% of our UK offices now boast this outstanding accreditation, compared to the average of home care providers in England which is just 3%.
Our office was highly praised in the CQC report across several areas, with compliments given to the service which was described as 'highly effective' and as 'promoting a good quality of life' for those who receive our service. CAREGivers were described a ' exceptionally caring...very thoughtful and considerate'. Those receiving care were highlighted as being at the centre of developing their care plans which gave them a real independence. Continuous improvement and training of CAREGivers was also highlighted in the report and we were praised for constantly looking for ways that the service is offered can be improved.
Our CAREGivers are instrumental in the running of our business along with our office staff, together we aim to change the face of ageing.