Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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The Wembley Team

Owner - Leena Lakhani

Hello, my name is Leena Lakhani, I am incredibly proud to say I am the owner of Home Instead Senior Care Wembley. I live in our local area with my family and I am a mummy to two beautiful boys.

All my life, all I ever wanted to do was make a difference to people’s lives. As a young girl, I wanted to become a lawyer and help those who were not in a position to help themselves by giving them a voice and access to justice. I specialised in Education Law, helping children with special educational needs and their families to secure educational provision that would allow them to make educational progress and ensure that they could go on to lead a meaningful adult life. I loved every moment of helping these vulnerable children and making an actual difference to the quality of their lives. This is what I will bring to our local community of elderly people. I want to make a real difference to the quality of their lives, making it enjoyable, making it fun, making sure they have a smile on their face and ensuring they are happy, safe and comfortable in their own homes.

Home Instead Senior Care is all about making a difference and I am passionate about delivering the highest levels of care.  We are person centred and focus on continuity of care whilst building the relationship between the elderly person and their CAREGiver.  Our CAREGivers are chosen on the basis that they will provide a level of care that I would expect for my own loved ones.

Registered Care Manager - Nikisha Patel

Hello, my name is Nikisha Patel, or as many know me, Niki Patel. I live in our local area and have done so most of my life.

 My professional career in care began whilst I was studying at University. During the holidays, I was employed as a carer part time for a lady with Multiple Sclerosis. I started to understand her difficulties and the impact this had on every aspect of her entire life, I developed a passion for care and this is where my journey started. I became part of her family and she was part of mine too. Through her, I learned what respect and dignity meant and how excellent care could change the quality of somebody’s life. At University I studied Psychology and Health Studies, majoring in Delivering Excellence in Health and Social Care, I knew what high quality care should look like and why it was so important. After University I joined a Domiciliary Care agency and after one week I knew the company didn’t live by their ethos. I was disheartened about the way in which the care staff and Manager spoke about their clients and decided that this wasn’t the place for me. Not long after, I started working for The National Autistic Society as a Support Worker and took on a range of different positions during my 7 years with them, from Team Leader, Project Co-Ordinator and Deputy Manager before progressing to the role of Registered Manager. I loved every minute of my time at the NAS, I worked with adults with Autism and making sure their life experiences were the best they could have. I was particularly passionate about making sure they were receiving the best support, living the life of their choice and most importantly making sure their support was tailored with them in mind at the very core.

 My grandma developed Dementia during the later stage of her life and received very poor care. Her care was never personalised, or focused about her at all. The provider never asked about her life, who she was and what made her happy, they were task lead. It was so upsetting. Personal experiences have motivated me to want to make a difference to the quality of care others receive and contribute to changing the face of ageing.

  • UKHCA Registered

Without the support of the Home Instead team, I would not be able to keep my dad in the stable and comfortable state he is in.
Home Instead team of management and carers go that extra mile to accommodate any extra care that we need. Nothing ever is too much for them. They not only care for my dad but also do small things (thoughtful gestures) that make my carer's role that little bit easier.

Daughter of Client DP