Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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What People Say About Us

""We just wanted to put in writing how marvellous you and your team are. Every member of the Home Instead office gives 110% and it is a priviledge to work with you all. Thank you for all the opportunities you give us..." Mr & Mrs H, Sketty
""Mum and her family are very happy with the service. We have increased the hours and everything we have asked for has been provided. Mum looks forward to the visit. Office - we speak to the office staff often, they..." Mrs S, Gorseinon
"Mother speaks very highly of the people who come to look after her and said how very kind they are. I would have no hesitation in recommending your services to other people. Thank you for all your help.  " Mrs. S. C - Swansea

"I find the support provided by Home Instead to be first rate. It has helped my husband and I to stay in our own home together and I find that it gives me a chance to 'recharge my batteries'. As a company, they are responsive, proffessional and very caring.  "

Mrs. T. D - Swansea

"The level of care from their staff has been incredible and has been extremely professional. This outstanding service has been provided with the caring and nuturing attitude and inspired such confidence in the client being cared for. They have all gone above and beyond in their duty of care. Heartfelt thanks to all those who have supported our family with the care of my husband.  "

Mrs. N. J - Gower

"I pay for a member of Home Instead staff to take my father, who has final stage Dementia, out once a week. The prerson who was matched to my father is great and Dad really enjoys his trips out each week.  "

Mrs. K. G - Swansea

"I have just spoken to the clients daughter, she has asked me to pass on how thrilled she is with the service received from Home Instead so far. Due to the circumstances, the daughter was apprehensive about how her parents would react to someone new coming into the environment but felt the proffessionalism of your staff, in particular KT who will be the mother's main carer, is fantastic! Thank you once again for the reassurance provided to family members. 29/04/2014"

Mrs. K. H - Swansea

"Thank you so much for scheduling the assessment so soon. You offer a brilliant service and it makes a big difference to our clients.  "

Mrs. K. M - Swansea

"“Mum is always happy to see the CAREGiver - you couldn’t have chosen a better match” "

Mrs D – Skewen, Neath

"“The relationship my husband has developed with his CAREGiver is wonderful – he always looks forward to the visit” "

Mrs J – Blackpill, Swansea

"“Just to say thank you for the excellent service given to Val at her home in Clase. We would like to extend our grateful thanks and appreciation to the CAREGiver for all she did. She had become a friend and I know her visits were looked forward to” "

Mr & Mrs R – Clase, Swansea

"“Many thanks for all the help we had with caring for Dad in Hospital (especially as some of it was last minute) It gave us peace of mind during a difficult time – you have lovely staff”"

Mrs B – Derwen Fawr, Swansea

"“I wish to express my sincere thanks to my main carers.. your kindness, support and professionalism have helped me through a traumatic time” "

Mrs W – Tregof, Swansea

"“On behalf of my mother Mary, I wish to say she was overwhelmed with the beautiful flowers and the cream sponge cake. Many thanks to you all” "

Mrs W – Morriston, Swansea

"“I would like to congratulate this company on the first class help they gave with getting my Step-mum discharged from hospital. We were devastated to think we couldn't take her home after 24 days of being in hospital due to short failings of a hospital discharge package and red tape. Thank You! My mum is home and extremely comfortable and happy!” "

Mrs B – Sketty, Swansea. 

""I would like to congratulate the company on their first class help they gave with getting my step-mother discharged from hospital. We were devastated to think we couldn't take her home after 24 days in hospital, due to short failings of a hospital discharge package and red tape! Thank you! Mum is home and extremely happy and comfortable". 08/06/2012"

Mrs B - Sketty, Swansea.

""Thank you for looking after my mother so well when we were on holiday. Please pass on particular thanks to the CAREGiver who did a wonderful job. Mother thought she was delightful and did an excellent job. She was very pleased to have her calling every day" "

Mrs D - Sketty, Swansea

""I would like you to know how much I appreciate your kindness and care which brings great comfort to me" "

Mrs S - Swansea

""I would like to pass on my thanks to you and your colleagues for the work that you do... which makes it possible for our mother to stay living in her own home for as long as she possibly can" "

Mr O - Mayals, Swansea
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