Meet the team


Franchise Owners - Bryn & Jill

Bryn & Jill - were one of the first Home Instead Senior Care Offices to open in the UK.  ‘We first opened our offices in July 2006.  At the time we had only 2 employees.  Today we employ over 170 full and part-time employees.  Our aim when we began was to try and make a difference to the quality of care provided to all the individuals we care for. We aim to only employ specially chosen individuals to ensure the best quality of care is delivered. We truly feel that dignity and independence can be one of the most important things to any person who wishes to remain in their own home.  Since we started the business we have provided quality care for over 1000 individuals and when we receive letters of thanks there really is no better feeling’.  Bryn and Jill are happily married and live in Barnsley.


Head of Care - Lorna

Lorna joined the Home Instead Senior team as the Care Manager in Barnsley in May, 2016. In July of 2020, Lorna became Head Of Care, managing care decisions across the franchises to bring a singular vision for the future.

“I am very pleased to be joining Home Instead Senior Care and I am looking forward to meeting all the CAREGivers and Clients.

Previously, I have worked as a qualified social worker and in social care and I am now looking forward to my new role as Head of Care for our three franchises!"


Head of People - Alison

I joined Home Instead in 2015 having already worked with Jill & Bryn on various projects in my previous role.  Having worked 20 years in the legal sector I felt a change in direction and a new challenge was just what I needed.  After meeting the rest of the amazing team and learning more about the great work Home Instead do in improving the lives of the elderly, vulnerable and socially isolated in our area, I was sold!

Finding the right CAREGivers to help our clients who have both the heart and patience to care is something I am passionate about.  When recruiting CAREGivers I always think of my own Grandmother and the type of person I would have wanted to help her in her later years.   It is also very important that as a team we support our CAREGivers in the fantastic work they do, not only with regular supervision meetings and training but by ensuring that our door is always open for a cup of tea with a big smile and a listening ear.


Care Manager - Sarah

Sarah is our Care Manager for the South Sheffield office after beginning her Home Instead journey in April 2012, where she joined the team as a CAREGiver before joining our HR department team in 2013 and from there becoming Field Support for our North Sheffield office. Sarah’s career development only continued to grow; from February 2016 to March 2020 she received multiple promotions from Staff Coordinator to Deputy Care Manager and is now currently our South Sheffield Care Manager!

“I originally came to work for Home Instead to gain some experience in the care industry, I at first, intended on moving on after a year, but many years later here I am as the new South Sheffield Care Manager! Nothing could have prepared me for this amazing career development journey I have had so far with Home Instead. It is a wonderful feeling coming to work knowing we are improving the quality of lives for our lovely clients, and I can’t wait to continue to grow within my company.”


Scheduler - Elaine

Elaine is our Scheduler for the South Sheffield office after beginning her Home Instead journey in July 2014, where she joined the team as a CAREGiver after returning to work, since having a family. After thorough research, Elaine loved the idea & concept of 1-hour minimum call times, which allows the opportunity to build a trusting, respectful, professional relationship with our clientele! In 2016 Elaine had two promotions, Senior CAREGiver to Field Support! Fast forward to present day, as of March 2021, Elaine is our Scheduler, based at our South Sheffield office.

“I started at Home Instead to begin working again after having a family. The support I have received from the team has been amazing and my confidence has grown day by day, from starting off by saying I could only do a few hours a week companionship to now being involved in all aspects of care, training and working as Scheduler in the Sheffield South office. I feel like I belong and have a profound sense of pride in working for the company.”


Field Support - Colette

Colette has recently joined the Home Instead team as Field Support for the Sheffield South office, effective April 2021. Having previously worked in Risk and Compliance, Colette chose to join Home Instead after hearing great things and researching our Home Instead values!

“I first heard about Home Instead via my family & friends, who said it was an excellent company to work for, although care is new to me, I am looking forward to getting out in the field and spending time getting to know my new team and clients.”


Field Support - Gina

Gina has recently joined our Sheffield South office in a Field Support role, after previously working as one of our CAREGivers.

Our Field Support Staff are responsible for ensuring our clients are receiving the quality care and support they expect from Home Instead, as well as introducing our new CAREGivers and clients on their first care calls and liaising with our clients and CAREGivers throughout their employment and care contracts.


Field Support - Frances

Frances joined Home Instead in 2016 originally as a CAREGiver for the Sheffield South team, however, as our managers were very impressed by her performance the team offered the chance to attend several recruitment events whilst transitioning into an office-based role to support our administrative team, alongside her care work responsibilities in 2018 and from there has never turned back! Frances is currently a part of our Field Support team, based in Sheffield South, effective from February 2021.


Recruitment Coordinator - Alison

Alison is our new Recruitment Coordinator for our Sheffield South office effective April 2021. Having had an already amazing amount of work experience at Home Instead from being Care Manager to Field Support, Alison brings a great deal of knowledge and transferable skills, perfect for her new Recruitment role!

"I am very excited to be joining our Sheffield South team, to help support our HR team to source the best CAREGivers for our clients. I am looking forward to my new role, I can’t wait to get started!”

CAREGiver pouring sugar onto scales as elderly lady laughs
CAREGiver looking at a cook book with elderly lady