The Nottingham Team
Franchise Owner - Primo Sule
Primo is responsible for the overall management of the business and undertakes many of the marketing activities within the local community. He is passionate about working with people and teams and delivering service that truly meets the needs of clients.
Having spent over 30 years in service delivery roles for a variety of organisations such as Boots and PricewaterhouseCoopers Primo decided to apply his skills and experience to a role within the community. Primo chose to open the Nottingham branch of Home Instead Senior Care to concentrate on delivering compassionate, caring and individual services to people who are looking for help.
Primo is also a member of the Rotary Club and is engaged in many fundraising activities to support local organisations.
Registered Care Manager - Sarah Gell
Sarah has a nursing background, having qualified as a Registered General Nurse in 1986. She has gained valuable experience within the NHS and the private sector, both in hospitals and the community.
Sarah is responsible for the selection, training and matching of our CAREGivers so that each client receives the support they desire. She is also responsible for managing our clients support needs, ensuring compliance with the National Minimum Standards in all aspects of care.
Deputy Care Manager - Natasha Warren
Natasha is responsible for interacting with Clients and CAREGivers to ensure Home Instead are doing their upmost as a company.
Natasha was introduced to the world of care on a personal level when at the age of 16 her granddad had a stroke and Natasha played a large part in his care. This is when Natasha realised that she worked well in the care sector and from then on she has always worked in Health and Social Care.
Natasha moved to Nottingham in 2010 and discovered Home Instead in 2011. She worked as a CAREGiver for 3 years here before moving into the role of Senior CAREGiver and then progressing to Deputy Care Manager.
Home Instead and the way we work initially attracted Natasha and she is delighted that 5 years on we have proved that we not only care and support people in a way that is personal and dignified, but we are also leading the way in regards to changing the face of ageing.
Administrative Assistant - Kate Boyce
Kate is responsible for ensuring the service delivery and general office management at Home Instead Nottingham runs smoothly. She has 6 years of professional customer service experience and is always happy to help. If you call us today, you will most likely speak to Kate first.
Kate is an energetic person and is committed to maintaining a high quality of service for both Clients and CAREGivers.
Kate has recently moved from Cardiff and has a keen interest in Art History. She likes to attend exhibitions and during her free time Kate creates oil paintings; some for commission. Kate is also attending evening classes to learn Japanese.
Jessica Lever - Recruitment Administrator
Jessica is a CAREGiver and has worked for Home Instead for nearly 3 years.
Jessica works in the office as our Recruitment Administrator as well as continuing to support our clients as a CAREGiver.
In her spare time Jessica likes to spend time with her family and friends. She also loves to visit different cities and places she's never been before.
Marketing and Development Officer - Rebecca Houghton(Becky)
Becky's role is mainly based in the community using her knowledge and passion about Home Instead to build relationships and raise awareness. Her role is centred around attracting and recruiting new CAREGivers.
Becky joined Home Instead Nottingham in May 2011 as a Community Liason Manager before moving into a role as Care Coordinator in April 2013. In April 2018 Becky has taken on a new opportunity as our Marketing and Development Officer.
Becky has over 20 years experience of working in the care sector and her passion for delivering quality care is always evident.
The Field Supervisors are responsible for supporting CAREGivers by acting as mentors. This maximises the CAREGivers’ skills and highlights any areas for development. One of the biggest parts of the role is to build CAREGivers’ self-confidence and to ensure the standards of care provided not only meet, but exceed the national requirements.
The Field Supervisors have worked as CAREGivers at Home Instead Nottingham for various amounts of time. They have been individually recognised within the company for their commitment, skills, knowledge and willingness to go above and beyond to support clients.
All of the Field Supervisors are empathetic, courteous, polite, have a great sense of humour and remain professional and well presented at all times.
We at Home Instead Nottingham are very proud to have a priceless team of dedicated, compassionate and reliable CAREGivers who go above and beyond the call of duty to take care of our Clients.
Our CAREGivers are people who really care.
If you think you could undertake this role we are always looking for people with these qualities to join our team. Call Jess on 0115 9226116 or email her at firstname.lastname@example.org to apply.
The service provided was excellent and enabled myself and my sister to know that our father was being properly cared for, particularly important as we both live some distance away. Primo went beyond the call of duty and was always contactable and willing to assist. I would have no hesitation in recommending Home Instead. Our thanks to Primo, Sarah and the CAREGivers team.Mrs N - Ruddington