You Can Care

A Norwich based home care company is urging people who are out of work, made redundant or recently retired from other sectors, to bring their valuable skills to the care sector.

As the pandemic brings unemployment and an uncertain future for the job market, Home Instead Norwich, which has 30 roles to fill, is urging local people to consider a career in the care sector. While there are job losses in sectors such as hospitality and retail, the pandemic has caused a surge in demand for home care as people look to protect their loved ones.

Due to expansion the company has a range of job opportunities available in Norwich including training, scheduling, administration, caregiving and live-in care where CAREGivers move into a clients home to provide care.

Chris Carter, owner of Home Instead Norwich, says: “Many people who have found themselves out of a job due to the pandemic may have the transferable skills needed to work in the care sector. Our services are companionship-based, meaning characteristics such as being warm and friendly are essential, skills which those with previous experience in hospitality and retail may already have. We are keen to speak to people from these sectors, to see if a move to caring is right for them.”

John Wade joined Home Instead as a CAREGiver during lockdown. He trained and worked as a dentist since 1972, running his own dental practice in Norwich for 38 years. John commented: “When all dental surgeries had to close in the initial lockdown, I found myself out of work. During this time, my mother and father in law began to need help, and I learned about Home Instead. Whilst making a care enquiry for my parents in law, I also enquired about their job vacancies- and the rest is history!

“Working as a dentist gave me the caring qualities which were easily transferred to my new role as a CAREGiver. Actively listening to a client, observing and understanding their background, personality and needs, are among skills that allow me to really personalise the care for a client, making their care experience as enjoyable and effective as it can be.

“I’m also able to quickly identify hazards and find solutions to problems, skills which help keep elderly clients safe and well in their own homes. It is an honour to be a CAREGiver, performing a key role that should be looked upon with respect, something which the recent pandemic has highlighted. I am extremely grateful to Home Instead for giving me the opportunity to continue caring for others.”

Home Instead takes a unique, person-centred approach to home care, which benefits both clients and the team. Clients are supported to live as independently as possible, by CAREGivers that they come to know well and who visit for a minimum of an hour at a time. CAREGivers’ duties are tailored to the needs of individual clients and ranges from companionship, meal preparation, light housekeeping, night care, personal care, shopping and errands.

To find out more about Home Instead Norwich and their job vacancies, please call 01603 963317 or visit