Home Care in Norwich

Relationship-led and supportive home care in Norwich from compassionate and experienced home care professionals.

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Highest regulatory ratings

16,000+ active clients

Recommended by 95% of our clients

10,000+ carers nationwide

Home Care rating 9.6

Highest regulatory ratings

16,000+ active clients

Recommended by 95% of our clients

10,000+ carers nationwide

Home Care rating 9.6

The Home Instead home care team, here to help the Norwich community

We offer award-winning home care in Norwich and surrounding areas, where our Care Professionals provide personalised support to maintain clients’ independence at home. As recipients of the Norfolk Business Award for Making a Positive Difference in the Community, we recognise meaningful companionship matters—whether enjoying afternoon tea at Jarrolds, or assisting with personal care at home. Our Care Professionals, with over 15 years’ experience supporting hundreds of families, are highly trained and compassionate, completing City & Guilds assured dementia care and specialist training aligned to your needs. With unhurried visits and a 24/7 emergency care line, we ensure clients receive attentive, tailored care.

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What Home Care Services are available in Norwich

Our local team helps clients in their homes, providing friendly care that feels just like family. We understand how meaningful it is to support clients in familiar surroundings where they can continue their daily routines and cherished activities. Choosing trusted home care removes much of the stress around long-term planning, often proving more cost-effective than residential options. We see firsthand how our clients thrive when supported in their own homes, maintaining control over their daily lives while building genuine connections with our Care Professionals.

Tailored Home Care in Norwich

Our local clients and their loved ones tell us about the positive impact our home care has on their lives. One daughter-in-law of a client, shared her experience, “My mother-in-law has been having visits since June 2021. I must say the carers have all been lovely.” Another client’s husband noted, “All carers provided by Home Instead give a high standard of attention and care to my wife.” These testimonials from homecare.co.uk have given us a 9.8/10 rating and demonstrate the dedication and commitment of our team to delivering top-notch home care.

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Trusted Home Care support from experienced care professionals in Norwich

Our Norwich-based leadership team combines extensive healthcare and social care expertise to deliver exceptional home care. As a former community pharmacist and Director at Norfolk Care Association, our owner Chris Carter works alongside our experienced managers, Emma and Ruth, to maintain the highest standards of care delivery. We’ve built a remarkable team of Care Professionals, many of whom have been with us for years, providing the consistency our clients value. Through our comprehensive training programme, including specialist modules in dementia, Parkinson’s and medication support, we ensure our team delivers knowledgeable, personalised care that makes a genuine difference to local families across Norwich.

Additional support and activities in Norwich for aging adults

We are active throughout Norwich, running free monthly Companionship Cafés in Hellesdon, Thorpe St Andrew and Earlham Libraries where older adults can socialise and find support. Our community work includes regular educational talks on vital topics like dementia awareness, scam prevention and maintaining independence at home, while we also bring the Virtual Dementia Tour Bus to Norwich, offering hands-on experiences to help people understand living with dementia. Throughout the year, we organise fundraising activities supporting local charities including Age UK Norwich, MacMillan and the Alzheimer’s Society, alongside our popular ‘Be a Santa‘ initiative which brings festive cheer to isolated older adults.

A caregiver helps an elderly woman sit up in bed in a room with brick walls. - Home Instead Norwich