We are extremely grateful to have contact with you. You seem to fill in the hole between GP, hospital, family and client so brilliantly and carefully. You are like angels shining amidst the gloom! ’’

Award Winning Care

2019 East of England Top 20 Award

We are proud to be the only home care provider in Norwich and one of only two providers in Norfolk to receive a 2019 East of England Homecare.co.uk Top 20 Award. This award is based on reviews provided by our clients, their families and friends. The region covers Bedfordshire, Essex, Hertfordshire, Suffolk, Cambridgeshire and Norfolk. Being one of the Top 20 providers in the Eastern Region is down to the dedication and compassion of our team of CAREGivers in Norwich. We are all the more proud as this is the third consecutive year we have received the award. 

Mrs J, Norwich

The service is par excellence. It is such a joy to see my Mum and Dad so content and happy. The CAREGivers treat Mum and Dad as I would – with respect, love, understanding and patience. Nothing is too much trouble and all is achieved with a lovely smile.

Mrs G, Norwich

Excellent in every way and I consider myself most fortunate and safe. My thanks to all.

Mrs P, Norwich

Very pleased with the standard of care and attention my mother has received. The company have been supportive and amenable to care for my mother when she came out of hospital.

Mrs W, Norwich

Very good. Enjoying seeing the caregiver. Enables me to stay in my home.

Mrs M, Norwich

The service is very reliable and staff always pleasant and on time.

Mr H, Norwich

I am highly satisfied with the service. I can think of no way that it could be improved.

Mr D, Norwich

Excellent. Cannot fault it. Particularly pleased to have a regular carer and regular time.

Mrs S, Norwich

My mother and father were well looked after by all the team and a good relationship was established, which ensured a high standard of empathy, security and care.

Mrs M, Norwich

I am so relieved that Mum has totally reliable, friendly, professional CAREGivers, suited to her situation. She really enjoys their visits and it gives us (the family) peace of mind as we live long distances away.

Anonymous, Norwich

I feel that Home Instead have provided good and consistent care for my father. CAREGivers are always cheerful and friendly and go out of their way to be helpful.

CAREGiver and elderly lady laughing together in the kitchen
Elderly male drinking tea and chatting with CAREgiver