Welcome to Home Instead Newport, Cwmbran and Chepstow

Providing quality award winning care in the comfort of your own home

Enquire about Home Care Join our Team
Welcome to Home Instead Newport, Cwmbran and Chepstow

Providing quality award winning care in the comfort of your own home

Enquire about Home Care Join our Team
Welcome to Home Instead Newport, Cwmbran and Chepstow

Providing quality award winning care in the comfort of your own home

Enquire about Home Care Join our Team

Why choose us?

To view Home Instead’s national awards, please click here

High-Quality Home Care in Newport, Cwmbran & Chepstow

Stay Safe, Stay Well, Stay Home Instead

Sometimes as family members, loved ones or friends get older; there comes a time when they may need a little more support than you're able to provide them. 

Finding care can be an emotional experience but it doesn't need to be; it's essential to understand what home help and support is available as well as what care will be best for them too. That's why we're here to help.

We work very closely with everyone we speak to and highlight the options that are available to help them choose the best home care based on their loved one's individual condition, needs and personality.  

It's important to us that we know everyone is happy and comfortable with the home help we suggest (advise) and put in place. 

We understand that at first, it can be a little daunting to allow someone into the home, but rest assured our CAREGivers are compassionate, trustworthy individuals with a massive passion for helping people get the best out of life.

Why Choose Home Care Over Alternative Care?

Home care provides your loved one with the help and support they need to live a happy, independent and healthy life in their own home. 

Home Care is when a CAREGiver will visit the house to help your loved one with tasks they're no longer able to carry out alone.

We strongly believe that being at home is where we belong around familiar surroundings and where we have built memories with the people we love the most. 

The level of care your loved one receives is tailored to suit their needs and is flexible to work around the time that attention and help are needed most.

Whether they need help carrying out household chores, running errands or personal support with dressing, bathing and medicine, our CAREGivers are highly trained and here to support them.

You will find that our CAREGivers also provide your loved one with a great sense of companionship, this can be pleasant for them, especially if they live alone. 

Home care is by far one of the safest care options available today and will provide your loved one with dedicated one-to-one support. 

Highly Trained Home Care Specialists You Can Trust

In recent times, we have seen that it takes a special kind of person to provide someone with genuine care and support.

We feel incredibly grateful to have built a fantastic team of compassionate CAREGivers that go above and beyond to make a positive impact on someone's life.

We honestly couldn't be prouder of the team we have formed here at Home Instead in Newport, Cwmbran & Chepstow.

Another fantastic quality of Home Instead is that they ensure all CAREGivers go through a course of industry-leading training sessions and receive accredited certifications when they have completed them.

We also thoroughly background check everyone before they begin their career with Home Instead.

Before a CAREGiver meets a client, we go through an in-depth process to ensure that your requirements and your loved one's personality get perfectly matched with the right CAREGiver.

We want everyone to feel comfortable and happy at all times, and this is why it's essential to get to know the characters of our clients so that we can provide the most personal home care possible.

Flexible Help at Home Uniquely Tailored To Your Needs

During your care consultation, we take the time to listen and to get to know you.

We want to understand all of the requirements you have for home care and how we can help support you with the best in-home care available.

Once we have a firm understanding, we will develop a home care package that will be tailored entirely to the needs of your loved one.

After we have agreed on the best plan of care, we then arrange when your CAREGiver will begin to assist with the home help and support your loved one needs to live an independent life. 

You will notice that having someone around the home, which is dedicated, friendly, and 100% trustworthy will help improve the quality of your loved one's life at home, right where they belong. 

A Little About Home Instead Newport, Cwmbran & Chepstow

Founded by Karen Clatworthy and her daughter Laura, Home Instead has become a staple part of our communities in and around Newport, Cwmbran & Chepstow.

Inspired by the experience of caring for a close family member, both Karen & Laura were thrilled to have the opportunity to provide the community they grew up in with heartfelt and genuine care.

Karen & Laura do everything within their power to ensure that they can provide the best support they can and are proud to win yearly awards to commend them for their incredible efforts within the community and for the team they have built around them.

Home Care Services We Offer

We can provide you with the following support: 

Companionship Care

Home Help

Personal Care

Dementia Care 

Live-In Care 

Palliative Care

And many more home care services

If you would like to learn more or need advice and information, contact a member of our office team for a friendly chat.

We would love to help find the right home care package for you and your loved one.


Enquire now

If you would like to know more about how homecare could benefit you or your loved one please submit your details below.

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Advice & Support

Advice and support on ageing from the Home Instead network.

Eldery man celebrating after playing football

How to age well

Growing old can bring challenges, both for the person who’s ageing and for their family. It can be frustrating for our loved ones because they can’t do everything they used to and feel like they’re losing their independence. At the same time, it might be worrying for their family as they might not be able to be there whenever their loved ones need them.

Read more

Latest News

Check out the latest news and events from Newport, Cwmbran and Chepstow


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Over the last few months more people have become carers for a range of reason, the pandemic has pushed people into situations they would not have otherwise found themselves in.

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Top 20

We are proud to announce that we have been awarded the Top 20 Award for home care in Wales.

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