Tim & Hannah
Owners and Directors
Hannah and I set up Home Instead in the New Forest because of our desire to provide quality care within our community.
This passion came from our personal family experiences with inadequate care. The home care my mother received after her surgery demonstrated the limitations of the traditional high volume, one size fits all care model, which placed far too little emphasis on her needs as an individual. Equally, Hannah’s encounter with her Grandmother’s home care highlighted a lack of companionship, together with limited flexibility born from the constraints of a standardised approach.
As a result of the experiences received by our loved ones, we were determined to find a better way of providing care. As we researched further, time and time again Home Instead stood out as a really exceptional proposition. The whole approach is person centred with a focus on the individual's unique needs and preferences. Through matching CAREGivers and clients based on shared interests there is an emphasis on relationship led care. The provision of a truly bespoke service offering, and commitment to never provide visits of less than one hour, further strengthened our belief that Home Instead was the right fit for us.
We both love the New Forest and the Solent coastline and felt there was a real opportunity to make a meaningful and lasting difference to people’s lives and to create a strong positive community footprint.
We are both privileged and excited to bring home instead to the New Forest.