Meet the team

Mark and Vanessa McGlade Owners of Home Instead Mid Devon and Blackdown Hills

Mark and Vanessa McGlade – committed to providing outstanding home care services across Mid Devon and the Blackdown Hills

As a locally-owned business, we provide friendly, responsive home care services in Mid Devon, personalised carefully for each client. We're committed to providing outstanding care to our clients, and an exceptional care employment experience for our staff. This vision culminates in a dedication to making our community a better place to live for older people and those who care for them.

Having successfully run the Exeter and East Devon branch of Home Instead for the past 10 years, we wanted to extend our provision of exceptional home care to more older people across Devon, and acquired the Mid Devon and Blackdown Hills branch.

Working in the business on a daily basis, we have brought together a highly-skilled group of dedicated home care professionals across Mid Devon and the Blackdown Hills who are able to deliver top-quality home care solutions to meet individual needs. We employ only the very best carers and are proud of our team’s combined achievements. Our East Devon branch was the first home care provider in the South West to be awarded overall 'Outstanding' by the CQC across every category and we fully intend to achieve that same standard of care for residents of Tiverton, Cullompton, Axminster, Chard, Ilminster and surrounding areas.

A robust commitment to continuous quality improvement is at the heart of our mission which strives to provide a service ‘fit for our own Mum or Dad’. This ethos permeates throughout the staff whose genuine empathy, training, and experience ensure each client’s desired outcomes are met.

We are immensely proud of the reputation we have built locally and the exceptional team of staff who deliver elderly care in Mid Devon on a daily basis. Over 93% of clients approach us through word-of-mouth referral, either from existing or former clients, or community healthcare professionals.

If you, or someone you care for, would benefit from the outstanding professional care only a Home Instead CAREGiver can provide, please call us to discuss how we may be able to help on 01884 218888 or email directly to [email protected]

Exceptional home care in Mid Devon and the Blackdown Hills

Our professional, committed team of skilful CAREGivers are dedicated to providing outstanding, reliable, compassionate and friendly home care in Mid Devon and the Blackdown Hills. They are highly-trained, empathetic individuals who strive to promote and enable clients to retain dignity whilst living independently in their own homes. CAREGivers arrive on time, with a warm smile and friendly attitude, which is appreciated by both our clients and their families. Many of our CAREGivers entered the care sector because of a personal desire to make a difference to the lives of the elderly, some of them have cared for loved ones of their own. 

Every day our staff provide comfort, companionship and practical help with the same warmth and support that comes from a true professional. The quality of our CAREGivers' work remains of paramount importance; that's why we provide regular and varied staff training, refreshers and updates, together with frequent quality assurance visits, personal development plans etc.  Staff enjoy a thoroughly supportive, responsive and engaged office team.

We have job vacancies for warm-hearted, caring individuals throughout Mid Devon and the Blackdown Hills. If you are thinking of joining our CAREGiving Team, call the office on 01884 218888. No experience is necessary, full, award-winning training will be provided at our dedicated training facility.