Home Instead Eastbourne and Hailsham brings warmth and professional care into the homes of older residents across Stone Cross, covering the entire community from Mill Valley Play Area to Upcountry Garden Centre. Our dedicated team provides personalised care that evolves with each client’s needs, offering everything from friendly companionship to comprehensive support for more complex conditions. We take pride in helping clients stay connected to the local area, whether it’s enjoying peaceful strolls around Adur Park, savouring traditional pub lunches at the Red Lion, or maintaining Sunday morning traditions at Saint Luke’s Parish Church.
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Why Home Instead?
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
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Home care in Stone Cross
Home care in Stone Cross supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
Our approach promotes personal independence and helps clients to continue doing what they truly enjoy. Take Bill, for example. He looks forward to his Friday morning outings with Care Professional Jackie to UpCountry Garden Centre, where they explore the aquarium, browse the shop, and enjoy a cup of coffee and a chat. This routine brings immense joy and anticipation to his week. We understand the importance of familiarity, particularly for those with conditions like dementia, and we focus on helping clients maintain their beloved local connections and routines.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Our Care Starts With Connection
As a CQC-rated ‘Outstanding’ care provider, our team brings over 50 years of collective experience to the Eastbourne District. We provide excellence through continuity of care, with the same Care Professionals visiting clients at consistent, client-chosen hours. Our minimum one-hour visits allow for meaningful relationship-building, and our Care Professionals are trained to offer specialist support. We maintain close relationships with local healthcare providers, ensuring seamless care transitions with close connections to Eastbourne District General Hospital and Conquest Hospital for those entering or leaving hospital.
Our Home Care Services
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
Hourly Home Care
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our Stone Cross Team is With You Through Every Step
Community engagement is at the heart of our service. We host a monthly community café in Willingdon, a free, welcoming session for older adults, featuring performances by local groups like the Dementia Singing Experience East Sussex, helping everyone feel valued, engaged, and supported.
We believe in creating an inclusive, supportive environment that helps older adults live well, ensuring our clients not only receive the practical support they need but also stay connected to the life and activities around them. Whether through regular visits, engaging social events, or guidance on local opportunities, we're here to help older adults thrive in the community they love.
Our dementia care in Stone Cross is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.