Welcome to Home Instead Eastbourne and Hailsham, where we’re privileged to support older adults across the charming area of Polegate and its neighbouring villages of Folkington, Willingdon and Jevington. Our heartfelt mission is to help clients continue living happily in their own homes while staying connected to the community they cherish. Whether it’s a gentle walk along the beautiful Cuckoo Trail or treating oneself to a delicious cake at The Cherry Tree Eatery, we’re here to make these moments possible.
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Your Local Office
The team here at Home Instead Eastbourne & Hailsham are proud to provide expert home care in Polegate. Get in touch to find out how we can help you or your loved ones.
We understand that everyone’s needs are different, which is why we tailor our support and offer a bespoke service to each individual. From friendly companionship to specialised support for those living with dementia, Parkinson’s, or recovering from a stroke, we’re here to help. Our team can accompany clients to meet friends at the cosy Sussex Ox or the welcoming Eight Bells pub, or perhaps explore the breathtaking South Downs National Park together. We love seeing how these outings brighten our clients’ days - just ask Maria, who looks forward to her weekly adventures with Beth, her Care Professional. Together they enjoy everything from browsing the shops along Polegate High Street to peaceful bird watching sessions at Arlington Reservoir.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our friendly team is based right here in Polegate and we can usually start providing care within two weeks of the first consultation. Whether it’s accompanying someone to Downlands Medical Centre, helping with public transport, or visiting the Hearing Care Partnership at Dittons Business Park, we’re here to make life easier and more enjoyable. Our aim is simple: to help each client feel supported and confident in everything they do.
We’re incredibly proud of our Outstanding CQC rating and our team’s combined experience of over 50 years in providing thoughtful, professional care. Our dedicated Care Professionals stay up to date with industry standards and are committed to ongoing training, ensuring we can offer the very best support possible. We believe in building lasting relationships, which is why clients see the same friendly faces visiting them regularly. We also work closely with local NHS teams and GP surgeries like Manor Park Medical Centre, making sure all aspects of care work smoothly together. Extending this dedication into the wider area, being part of the Polegate community is important to us, and we love bringing people together through our monthly dementia-friendly café in nearby Willingdon. This warm and welcoming gathering is perfect for meeting new friends and enjoying entertainment over tea and cake. Our annual ‘What’s on Where’ guide helps local residents discover exciting events and activities, keeping them connected to everything happening in our wonderful community. From helpful tips about making homes more dementia-friendly to advice about staying safe online, we’re always here to support our clients and their families as we help each person make the most of every day.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Polegate is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
