At Home Instead, we understand that dementia care in Ross-on-Wye must be personalised, compassionate, and built on trust. Our approach to dementia care in Ross-on-Wye focuses on maintaining independence while providing the right level of support for each individual’s unique journey. As a Top 20 Home Care Provider across the West Midlands for four consecutive years, we’re proud to bring our high-quality care to the beautiful market town of Ross and surrounding Herefordshire villages. Our Care Professionals receive City & Guilds Assured Dementia Training – the only UK home care company to offer this level of expertise, ensuring your loved one receives care that respects their dignity, preferences, and life story.
Personalised dementia care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
City & Guilds Assured dementia training
Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.
Compassionate support for complex behaviours
We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.
Your Local Office
The team here at Home Instead Hereford are proud to provide expert home care in Ross-on-Wye. Get in touch to find out how we can help you or your loved ones.
Living with dementia presents unique challenges, but staying in the comfort and familiarity of home can significantly improve wellbeing and reduce anxiety. Our Care Plan adapt as needs change, whether that’s supporting someone in early stages who needs companionship and gentle reminders, or providing more comprehensive support for those with advancing symptoms. We understand how important routine and familiar surroundings are for someone living with dementia, which is why our approach emphasises consistency, patience, and creating a calm environment tailored to your loved one’s specific preferences and needs.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
By submitting this form, you consent to Home Instead Ross-on-Wye contacting you about our care services. Your data is handled in accordance with our Privacy Policy. We will never share your information with third parties for marketing purposes.
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our Ross-on-Wye clients enjoy meaningful connections to their local community through thoughtfully planned outings and activities. We often accompany clients on gentle walks along the River Wye or to visit the beautiful market square on Thursday mornings when the town comes alive with local vendors. Our Care Professionals support visits to community centres and social events, where clients can enjoy friendly conversation, creative activities, and that perfect cup of tea in a supportive environment. For those who prefer quieter days, we might help tend to garden spaces or simply sit in the sunshine at Wye Street Gardens, keeping important local connections alive.
We are led by a team that understand the challenges families face when supporting loved ones with dementia. Natalie Cooke, our co-owner and CQC Registered Manager, brings over 25 years of experience in adult social care and personally supports her own parents at home. Andrew Wood, with 14 years in healthcare and experience supporting his 96-year-old father and 88-year-old mother, who lives with dementia, understands firsthand the importance of quality home care. This firsthand understanding carries through into our commitment to Ross-on-Wye's wider community. Both our owners serve as trustees of Dementia Matters Here charity, actively raising awareness and supporting local community events tailored for people living with dementia. We regularly collaborate with Ross Community Hospital and local GP practices to ensure seamless support for clients transitioning between services. Our team helps local businesses understand how to better serve customers living with dementia.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Ross-on-Wye is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
