Being a family carer is one of the most demanding roles there is – and with around 1 in 10 adults in Kent now providing unpaid care to loved ones, we understand how important it is to have reliable support when you need a break. We provide flexible respite care throughout Medway, Rochester, Gillingham and the surrounding areas. Whether you need an hour a day to catch up on errands, regular weekly support, or help while you take a well-deserved holiday, our CQC-regulated service is here to help you look after yourself as well as your loved one.
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Why Home Instead?
Personalised care that starts with listening
Long-term caregiving can lead to health and mental health issues, so we help you avoid burnout by providing a dedicated Care Professional based on their skills, interests and personality.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Flexible, personalised support whenever you need it
Whether it's an emergency, regular visits, or a one-off arrangement, we can step in to relieve regular caregivers and provide bespoke, in-home respite care that's tailored to your needs and schedule.
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Home care in Medway
Home care in Medway supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
We know trusting someone else with your loved one’s care is a significant step. That’s why we meet with you and your loved one first, understanding not just care needs but all those little details that make such a difference – from preferred routines to favourite activities. Our support can range from companionship through to complex care, including support with medications, specialist dementia care, or help managing conditions like Parkinson’s, cancer, stomas or catheters. You can rely on our thoroughly trained Care Professionals to provide the same attentive care that you do.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Our Care Starts With Connection
Other family carers have shared the difference that reliable respite care makes. As one daughter told us on homecare.co.uk: “Dad needed help with taking his medication on time and help in the house after becoming a widow. The Home Instead team have been very helpful and kind and gentle with Dad while he adjusts to being looked after by their team. I am happy with and confident in their care for Dad and this gives me peace of mind and alleviates some of the stress and worry of looking after an elderly and frail parent.”
Our Home Care Services
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
Hourly Home Care
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our Medway Team is With You Through Every Step
Families are updated on respite care through our care app. We pride ourselves on caring for not only the client but the whole family during this emotional time. As one family noted: “After Mum came out of hospital she needed full-time care. The manager has been amazing, always supportive, listening to our needs and tailoring the care accordingly.” You can stay updated even when you’re taking a break, bringing extra peace of mind.
Our deep involvement in the Medway community means we understand the challenges family carers face. We bring together local healthcare providers and support services, helping connect carers with additional resources. We work closely with GP practices, district nurses, and specialist teams to ensure coordinated care, while our partnerships help us stay informed about local support available. Remember, taking care of yourself isn’t selfish, it’s essential for continuing to provide the best care for your loved one.
Our dementia care in Medway is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Having someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Medway could be an excellent alternative to a care home.
The right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Medway, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Taking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Medway is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.