When you or a loved one needs support with personal care, having the right help can make all the difference in feeling comfortable and confident at home. Our CQC-regulated personal care service supports people throughout Medway, Rochester, Gillingham and the surrounding areas with tasks like washing, dressing, and managing personal hygiene. Unlike self-employed carers working alone, our regulated service and fully employed team means you're supported by a professional team who undergo continuous training and development, with the reassurance of our experienced office team here on Chatham High Street just a phone call away.
Personal care that supports independence at home
As personal care becomes more challenging, our support can help your loved one stay in their own home for longer. We match Care Professionals based on skills and personality, so help with things like bathing and dressing feels safe and comfortable.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can feel confident that they will provide respectful, professional and discreet personal care.
Help with complex personal care needs
No matter how clinical their personal care needs are, our Care Professionals provide support to make your loved one feel comfortable at home - from catheter care to stoma management, we can ensure excellent personal hygiene every day.
Sensitive, comfort-focused support
We understand it can be uncomfortable having a stranger manage your personal care, so we make visits feel warm and friendly, while remaining mindful of your loved one's emotions - everything we do focuses on protecting their dignity and wellbeing.
Home care in Medway supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
We provide award winning care in Gillingham , Chatham , Denton , Hale , Frindsbury and the surrounding areas
We provide award winning care in Sittingbourne, Sheerness, Twydall, Rainham, Parkwood and the surrounding areas
Personal care is about supporting you in the way that feels right for you – whether that's help getting ready in the morning, assistance with bathing, or support preparing for bed. Your Care Professional will take time to understand your preferences and routines, ensuring support is provided with dignity and respect. We make sure visits are a minimum of one hour, giving time to do things at your pace without feeling rushed. As your needs change, we can easily adjust the support we provide, keeping you and your family updated through our care app.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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The feedback from our clients shows how much difference the right approach to personal care can make. As one daughter recently shared on homecare.co.uk: "Mum suffered a fall, we needed extra help to assist with making sure Mum was supported. The care staff were exceptionally kind, caring and attentive to our mum's needs and requirements." Our focus on building trusted relationships helps people feel more comfortable accepting the support they need.
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our team of Care Professionals receives specialist training through our City & Guilds accredited programme. From our office team, Registered Manager Karina quality assures every aspect of care meets our high standards, and this professional support, combined with our careful matching of Care Professionals to clients, helps create comfortable, consistent care relationships. Our deep involvement in the Medway community helps us provide comprehensive support. Through our 'Key to Care' events, we've built strong relationships with local healthcare providers, district nurses, and GPs, ensuring seamless coordination of care. We work closely with community health teams and local pharmacies, while our regular workshops and information sessions help families understand different aspects of personal care support, and this connected approach means we can help you access t
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur home help services in Medway provide compassionate assistance with daily tasks, ensuring comfort and independence for your loved ones.
Learn moreOur dementia care in Medway is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreHaving someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Medway could be an excellent alternative to a care home.
Learn moreThe right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Medway, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Learn moreTaking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Medway is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
Learn moreDiscover personalised, flexible personal care for older adults in Medway, from compassionate Care Professionals focused on encouraging independence.
Learn moreDiscover personalised, flexible overnight care for older adults in Medway, from compassionate Care Professionals focused on encouraging independence.
Learn moreDiscover personalised, flexible overnight care for older adults in Medway, from compassionate Care Professionals focused on encouraging independence.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
