When you or a loved one needs palliative care, being able to remain at home can make all the difference. We provide specialist palliative care throughout Medway, Rochester, Gillingham, Rainham, Walderslade, Higham, and Shorne. Our CQC-regulated service focuses on helping you live as comfortably as possible in familiar surroundings, with Care Professionals who understand not just your physical needs, but your emotional, cultural and spiritual preferences too. As a provider rated 9.9/10 on homecare.co.uk, we bring experience and sensitivity to this important stage of life.
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Why Home Instead?
Personalised, compassionate palliative care
We support those with terminal illnesses or who require intensive pain management, helping them to remain in their own homes where they feel most comfortable, surrounded by loved ones.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship or round-the-clock palliative care, we work to your schedule – not the other way around.
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Home care in Medway
Home care in Medway supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
Our support adapts as your needs change, from help with personal care and daily activities to specialist support with symptom management. We work closely with your palliative care team, following healthcare plans while ensuring care remains personal to you. Our diverse team of Care Professionals comes from various cultural backgrounds, bringing understanding and respect for different traditions and spiritual needs. Whether you need a few hours of support each day or round-the-clock care, we shape our service around what matters most to you and your family.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Our Care Starts With Connection
Families tell us how much difference the right support makes at this sensitive time. As one granddaughter shared on homecare.co.uk: “As my mother approached ‘end of life’ the manager and her team were there to offer as much support as my mother and the rest of the family needed. For which we are most grateful.”
Our Home Care Services
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
Hourly Home Care
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our Medway Team is With You Through Every Step
As a close-knit team of Care Professionals, we’re proud of our family feel; when you call our Chatham office, you’ll speak to someone who knows your situation personally and has the right experience. During palliative care, we know how important it is to talk and to implement care that makes your family feel as supported as possible at this difficult time.
Our established relationships with local healthcare providers help create seamless support at this important time. We work closely with district nurses, GPs, pharmacists, and hospital palliative care teams across Medway, ensuring coordinated care that responds quickly to changing needs. We maintain strong connections with local hospices and specialist services, helping families access additional support when needed. Our Chatham office team understands the complexities of palliative care and can guide you through available options while providing emotional support to the whole family. This joined-up approach means you can focus on what matters most, knowing that professional support is always at hand.
Our dementia care in Medway is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Having someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Medway could be an excellent alternative to a care home.
The right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Medway, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Taking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Medway is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.