We provide companionship visits to older adults throughout Medway, Rochester, Gillingham, Rainham, Walderslade, Higham, and Shorne. From our Chatham High Street office, we arrange visits that last at least an hour, giving time for meaningful activities and conversation. Our Care Professionals don’t wear uniforms - instead, they visit as themselves, helping to build relationships that feel more like a friend or family member. As your local CQC-regulated provider, rated 9.9/10 on homecare.co.uk, we understand that good care starts with taking time to get to know each client’s needs personally.
Companionship that's tailored to you
Strong bonds build successful companionships, so we match our Care Professionals based on more than just skills, considering their personality and interests to help create a genuine connection from day one.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
Compatible company at home
No pressure. No forced friendships. We'll guide you through every step of the setup process at your pace, with transparent pricing from day one,
Flexible, adaptive and personalised support
Whether it's a few hours of company a week, or live-in companionship to manage loneliness, we can fit comfortably into your life in whatever way works best for you.
Home care in Medway supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
We provide award winning care in Gillingham , Chatham , Denton , Hale , Frindsbury and the surrounding areas
We provide award winning care in Sittingbourne, Sheerness, Twydall, Rainham, Parkwood and the surrounding areas
Companionship visits might include sharing interests like gardening, helping with crosswords, reading together, or supporting you to stay active in your community. Our team can help with practical tasks too - whether that’s assistance with opening the post, taking the bins out, or preparing a nutritious lunch together. As one client’s daughter told us: “Dad needed help with taking his medication on time and help in the house after becoming a widow. The Home Instead team have been very helpful and kind and gentle with Dad while he adjusts to being looked after.”
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We know welcoming someone new into your home isn’t always easy. That’s why we arrange for you to meet your Care Professional before visits begin - something our clients find particularly reassuring. As one family member shared on homecare.co.uk: “It was arranged for my dad to meet the carer who would be coming before the start of care which reassured him. Care began less than 24 hours after my initial contact.” Our team of 25 Care Professionals means we can carefully match you with someone who shares your interests.
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Every Care Professional completes comprehensive City & Guilds training, guided by leadership experience from both the NHS and hands-on care management. When you call our office, you'll speak to someone who knows your Care Professional by name and understands your situation. As one client's daughter noted: "The Home Instead manager cannot be faulted, she is available 24/7 and has been so helpful." This personal approach means we can respond quickly if you need to adjust your support. That same personal approach shapes how we support the wider community too. Beyond individual visits, we're actively working to support Medway's older community. Our digital awareness workshops help people develop confidence with technology while learning to spot and avoid online scams. Through monthly 'Key to Care' events, we share information about living well with conditions like dementia, MS and Parkinson's, bringing in specialists from organisations like the MS Society. Working alongside the Walderslade Active Retirement Association, we help ensure older adults have access to the information and support they need to stay safe and independent at home.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
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Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
