Home Instead provides compassionate home care in London for older adults and families across areas such as Kensington, Westminster, Camden, Islington, and Hackney. Our Care Professionals deliver person-centred support that helps our clients stay independent and comfortable in the homes they love. Whether it’s companionship, personal care, respite care, or day-to-day help, we’re proud to offer personalised home care across London’s diverse communities.

Highest regulatory ratings
Care for 18,000+ older people
Recommended by 95% of our clients
10,000 trained Care Professionals
Homecare.co.uk rating 9.6/10
Highest regulatory ratings
Care for 18,000+ older people
Recommended by 95% of our clients
10,000 trained Care Professionals
Homecare.co.uk rating 9.6/10
Across the East Midlands, our Care Professionals support people living with dementia in ways that bring comfort and maintain independence. We adapt to each person’s habits and history, whether that involves preparing a familiar Sunday roast or helping with morning routines they’ve always known.
Some clients enjoy visiting places like Bradgate Park to watch the deer, while others prefer quieter time at home with activities they find comforting. When disorientation happens, our team responds with calm conversation and gentle reassurance, using communication techniques that validate feelings rather than challenge them.
Our Care Professionals complete a City & Guilds-assured training programme, learning how to recognise shifts in mood or mobility and adjust support accordingly. Families receive practical guidance on understanding behavioural changes and creating environments that reduce confusion. Whether it’s prompting hydration throughout the day or supporting safe movement around the house, we focus on what helps each person feel secure.
Regulated by the CQC, we provide dementia care based on understanding and respect.

Relationships take time to build, and our dementia care recognises that. We match your loved one with a small, consistent team of Care Professionals, so the same familiar faces visit each time. This continuity helps reduce confusion and creates a sense of steadiness, especially when memory feels uncertain or emotions become harder to manage.
Care Professionals notice what brings comfort – how someone takes their tea, the routines they’ve followed for years, or the stories they like to tell. They adapt their communication as dementia changes, using short, clear sentences when helpful or sitting quietly when words aren’t necessary. Activities connect to personal history, whether that’s listening to music from earlier decades or looking through old photographs, creating moments of recognition and reassurance.
Across the East Midlands, we focus on maintaining dignity and supporting independence wherever we can, helping your loved one feel understood and valued at home.
Supporting someone living with dementia affects everyone in the family, which is why our East Midlands team is here for relatives just as much as clients. The care app shares updates after each visit, letting you see how things went without needing to check in constantly.
Our local office is always available when you need advice or want to discuss changes you’ve noticed. We’re here to answer questions about what certain behaviours might mean or how to adjust daily activities as things evolve.
Families across the area often tell us it brings comfort knowing we understand dementia well and can help them plan ahead. Whether you need respite support so you can recharge, or simply want to talk through concerns with someone experienced, we’re here at every stage. We’ll help you feel more confident, better supported, and reassured that you’re not managing everything alone.

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