Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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Being a CAREGiver

Our recent Caregiver satisfaction survey has now been completed, here are some choice comments which hopefully show some of the ways that our lovely staff are helping the good people of Liverpool Central & North.

Working for Home Instead Senior Care has been the best thing I have ever done, in 30 years of working I have never felt the satisfaction of truly helping more vulnerable and lonely people with their daily requirements. I love visiting 'my ladies' and I love the fact that I see the same faces each day for an extended period.   

I think the care provided to clients is excellent, I have added business insurance to my vehicle and would like to start taking people out.

Home Instead does a great job for our community and it is a pleasure to be part of it. I have seen a side to life and the issues families face each day when caring for elderly relatives and the impact our role has on families in a positive way. The Caregiver drop-in meeting recently was a great opportunity to see everyone and it helps if you feel part of a team.

Being able to work around my other commitments has allowed me to put all of my efforts into Home Instead knowing that I still have time each day for the things I need to do, it has given me a great work-life balance, and working for a well organised, customer focussed and caring company has been the best thing I have ever done. I have suggested to three of my friends that they apply to work for Home Instead Senior Care. 

I enjoy being with the same faces each week and they enjoy the fact that it is only me and or one other person that they see all the while, we have a great relationship building between us and my initial worry about personal care was unfounded once I had shadowed with other staff until I was comfortable with each clients requirements. I love my job!     

Our June 2016 Caregiver Graduates

I like the facility of being able to raise any concerns by email and getting a response promptly, I also like the daily log completed by the Caregivers, which helps me check on progress when I visit. It gives me peace of mind knowing that my aunt is getting a daily check to make sure she is OK. I would definitely recommend Home Instead Senior Care, in fact I already have.

Family Member of Aintree Client