The Office Team
Hello from the Home Instead Huntingdon Team. Cheryn, Jeannie, Zena, Hannah, Karla and Jackie.
Cheryn Rook - Owner
I have worked with disabled people for over 20 years. I started my career visiting and training deaf and deafblind people how to use specialist braille and large print equipment. I then worked for a large national charity for deaf people delivering training and support to deaf, deafened and deafblind people in their own homes and went on to manage all outreach activities in the East of England. Most recently I have been working for a local disability charity, training and managing volunteers to support disabled people in the community.
I have always been passionate about helping and supporting others to have the highest possible quality of life and retain their independence.
I decided that I wanted to make a real difference to people’s lives by starting up a high quality home care service. After researching the care industry I discovered that only Home Instead Senior Care shared the same high values as myself, by providing a reliable service that focuses on the individual, their needs and requirements. I am proud to be a part of that service.
Jeannie Burch - Care Manager
I have been working for Home Instead Huntingdon since January 2018 but have been involved in Health and Social Care sector for 26 years. In that time I have gained experience and knowledge in all aspects of care delivery including Person Centred Care, End of Life, Dementia and complex care.
I am committed to respecting the rights of clients at all times, promoting privacy and dignity and remaining to be independent throughout their lives.
I have a good understanding of the needs of people who require care and support in their own home and the provision of home care services in line with best practice and an understanding of the high principles of high quality person centred care and support and non-discriminatory care practice.
I am really enjoying being a part of a team who share my values of delivering high quality care to their clients.
Zena Bett - Training and Operations Manager
I joined Home Instead Huntingdon in 2012, not long after our office opened. I started working as a CAREGiver and was promoted to Trainer in January 2013.
My role has developed over the years from training new staff to deliver a high standard of Care following our strict policies and procedures, to supporting existing staff in their career development and further training and qualifications. I get a great deal of satisfaction supporting and seeing our staff progress within the company and the positive impact their Care delivery has on our clients.
Jackie Brown - Care Coordinator
I have worked in care for approximately 20 years and commenced work with Home Instead as a CAREGiver in February 2017. I really enjoy working for an organisation who really cares, only doing a minimum of one-hour call at a time so that clients have the same CAREGivers on a regular basis and can build up a relationship.
My current role is working if the office Coordinating the schedules for our CAREGivers. I arrange introductions and visits to our clients ensuring that our CAREGivers hobbies and interests are well matched with the clients that they visit.
Hannah Manley - Head of Recruitment and Retention
Prior to working for Home Instead I worked for various Recruitment Agencies. After a while although I enjoyed agency recruitment, I wanted to do a job that had purpose and meaning.
Since starting work with Home Instead assisting with the recruitment and retention of CAREGivers, I am rewarded on a daily basis. The position involves networking and holding events in the local community, raising awareness of Home Instead.
I love the personal-centered approach and now I no longer feel I’m missing something and I thoroughly enjoy my role here.
Karla Anthony – Business Administrator
I started work for Home Instead Huntingdon in December 2015 as a CAREGiver, a role that I thoroughly enjoyed. I am a very jolly person and enjoyed spending quality time with the clients I visited.
I was recently promoted to Business Administrator which has given me further knowledge of the Care industry and how Home Instead is different to many other Care providers. I worked in the past in HR and as a school governor, this has given me good experience for my current role.
Zoe Brewster - Field Care Supervisor
Prior to working for Home Instead I worked in a variety of roles including childcare and supporting adults to achieve qualifications in Health and Social care. In June 2015 I commenced work as a Caregiver with Home instead, a role which I enjoyed and found very rewarding, supporting clients with their individual needs.
I was promoted to Supervisor in May 2016. My role now includes visiting new Clients and completing Care Plans, ensuring that Clients are happy with our service by undertaking Service Reviews and Quality Assurance visits. I also support our CAREGivers, delivering advice and guidance about their roles and delivering training/shadowing visits and introductions to our clients as required.
Tracey Campbell – Field Care Supervisor
I joined Home Instead Huntingdon as a CAREGiver in January 2018. I really enjoyed this role as I was able to help keep people living independently in their own homes.
I have recently been promoted to Field Care Supervisor, where I support new and existing CAREGivers whilst working in the community. My job also involves visiting clients in their own homes to complete Care Plans and ensuring that our clients receive the quality service that they have requested and to make any changes that they may require.
I love the Home Instead ethos of delivering quality care with a minimum of one hour’s call at a time and always introducing our CAREGivers before they start to work.