What Does Outstanding Home Care Mean to You?

We're asking you to think about what outstanding home care would look like to you if you or a loved one were to ever need it.

Introducing... Rachael Fayter, Home Care Consultant

Whether you are looking for home care or for a new career we know the process can feel a bit daunting. Therefore we would like to introduce some of our lovely team to put faces to Home Instead and help you feel at ease!

A Healthy Start to the New Year with Home Instead!

Our top tips to give a kickstart to your 2021!

Keep Well This Winter

Top tips for keeping well and warm

Community Liaison Co-ordinator Rhea Cousins attending online talk

We've taken our free talks and workshops online!

Our range of free community talks and workshops are available to be delivered online across Exeter and East Devon.

CAREGiver Stories: Life as a CAREGiver

Home Instead CAREGivers describing what their role means to them

Smoked salmon, scrambled egg and avocado

Malnutrition Awareness Week 2020

Our Honiton Nub News article highlighting the issues around malnutrition in older people

Person laying on floor following a fall about to be lifted by the Raizer Chair

Local news article shows our Raizer Chair in action!

Local news site Honiton Nub News has featured our innovative approach to reducing the harm caused by falls.

Elderly lady with concerned daughter and son

Clues for Care

Signs that could indicate someone needs some help at home.

Home Instead CAREGiver Megan Sharland standing in front of the clock tower on Exmouth seafront

Megan gives a glimpse into her role with Home Instead

CAREGiver Megan Sharland describes her role as a CAREGiver with Home Instead

Puzzle books well received!

Free quiz and puzzle books produced for Home Instead clients and people living in assisted living facilities.

CAREGiver Miranda stood on Sidmouth Esplanade

CAREGivers tell their stories to local news site!

Local news site Nub News has featured Home Instead CAREGivers to give an insight into their work and what led them into care.

Fast forward to a new career and new opportunities!

How the pandemic has influenced people starting an exciting new career in care.

Top Tips for Keeping Cool in Hot Weather

Tips and ideas for keeping cool during hot weather

Quality Assurance Manager Anna Howard with the award

Top 20 Home Care Award!

For the fifth successive year we're delighted to be placed in the Top 20 Home Care Providers in the Southwest, achieving a rating of 10 out of 10, the highest rating in Devon! The awards are run by leading review website homecare.co.uk and are based on independent reviews from the most important people- our clients, their families and friends.

September is Vascular Awareness Month!

Information about Vascular Awareness Month and cardiovascular health

Hairslides for CAREGivers

Hairslides made for staff by CAREGiver's daughter, Elsie!

The office frontage in Budleigh Salterton

VE Day Celebrations celebrate clients' memories!

Home Instead Senior Care shared its clients memories of VE Day to mark the 75th anniversary of the day!

COVID-19 Update - 22 March 2020

Update to Covid-19 Response, 22.3.2020

SpecSavers - Talk Will Change Practices

Staff at local Specsavers say Home Instead's recent dementia talk will enhance how they interact with customers.

Non-injury hospitalisations reduced from 55%-10.7%

Home Instead Senior Care Exeter & East Devon were featured in the Budleigh Journal for the work the Company is doing in supporting the South West Ambulance Trust. The care provider has sourced and utilises the latest techology to assist clients up off the floor in minutes when they sustain a non-injury fall, negating the need for waiting extended times for an ambulance to attend.

The Road to Outstanding podcast

Our Managing Director Mark McGlade was interviewed as part of the podcast 'The Road to Outstanding' about the care we deliver.

Nationwide Building Society

In our quest to make communities and workplaces dementia friendly we were thrilled to deliver dementia training to the staff at the Nationwide Building Society, Exmouth. The group thoroughly enjoyed their session and asked some fabulous questions.

Memory Cafe's Dream Becomes Reality!

Local home care provider, Home Instead Senior Care is helping the Exmouth Courtney Memory Café to fulfil a dream and is providing the funds to take 50 of its members and carers on an afternoon visit on the 11th December, to see the Christmas Lights and have afternoon tea at Killerton House, a National Trust property near Broadclyst.

Featured in CQC Annual Report - leading the way!

Featured in the CQC’s annual State of Health Care Report our office was highlighted as leading the way to prevent hospitalisations through non-injury elderly falls. As an office we could not be more proud of the process we have implemented with the South West Ambulance Trust ensuring clients who suffer non-injury falls receive urgent support. The full report is available via the link and we are featured on Page 25. The extract reads: Home Instead Senior Care Exeter & East Devon, had been keen to find ways to support local ambulance services in reducing hospitalisations from falls. The provider used the traffic light system and post-falls assessment guidance from the South West Ambulance Service Trust and adapted this to develop a training programme for its staff. This helped to reduce pressure on the ambulance service and cut hospital admissions. Home Instead also purchased a special chair with a lifting device to help people off the floor, and the ambulance service trained staff how to use it. Between December 2018 and April 2019, the chair was used more than 30 times and most people avoided hospital. https://www.cqc.org.uk/sites/default/files/20191015b_stateofcare1819_fullreport.pdf

Staff Celebrate Success with a Cruise!

Recognising and celebrating Company success is an important part of our ethos and represents an opportunity for staff to get together and enjoy one another’s company. With this in mind the Directors invited all staff to invite a guest and celebrate aboard the Stuart Line Cruise boat for a cruise along the Exe Estuary. Included in the trip was a BBQ meal with glasses of fizz on arrival, needless to say a great time was had by all!

Top 20 Home Care Provider - South West, 2019

Home Instead Senior Care, Exeter & East Devon have been ranked in the Top 20 Homecare Providers in the South West! The Budleigh Salterton based team are thrilled to be placed in the South West’s Top 20 Home Care Providers following outstanding feedback and testimonials provided by current clients, their families and friends. Recent comments included: The whole team are fantastic and have made such a massive difference to mum; life and her quality of life. They are also wonderfully supportive of myself and my brother. Simply the best! Susan T (daughter of client) We have been using Home Instead since the beginning of the year and are very pleased with the service they give. My elderly Mum thinks they are lovely, and I have no qualms at all about them. They are caring and considerate and I would recommend them without reservation. Anita L (daughter of client) A totally reliable and supportive service. I am given total peace of mind. Sandra D (wife of client) The homecare.co.uk awards are based on over 16,000 independent reviews. Reviews which are made by the most important people - our clients, their friends and family, who clearly endorsed and approved of the outstanding care services the team provide. Vanessa McGlade, Owner and Director said: “We are so proud of our team, every one of our staff strives to provide the very best care possible – to be named a Top 20 Care Provider in the south west is fabulous, it’s a true testament to everyone’s collective hard work and dedication. There can be no better accolade than these reviews from our clients and their families.” Home Instead Exeter & East Devon provides care throughout the East Devon area including Exeter, Exmouth, Sidmouth, Woodbury, Ottery St Mary, Axminster and Lyme Regis. The office is proud to have achieved an overall Review score of 9.9/10 – Homecare.co.uk 2019 – Top 20 Awards South West

Charity Donation - RSPCA Little Valley Animal Shelter

We were thrilled to be featured in the RSPCA's Newsletter for the Little Valley Animal Shelter. Each year at Christmas our office comes together collecting gifts for a local charity, in 2018 it was the RSPCA's local shelter that was chosen. Staff were incredibly generous and boxes soon spilled over with donations suitable for four legged friends and even two bottles of Baileys were included for the staff working over the seasonal period. Donations were made by staff pets and in memory of much loved pets, all in all it was a lovely opportunity to support our local charity.

Confidence to Care donation to Budleigh Salterton Library

Donation to Budleigh Library

In support of the local community Home Instead Senior Care has donated a copy of its book Confidence to Care to the Budleigh Salterton Library. Gratefully received by Librarian, Jane Cordy the book is written in an easily accessible, informal style and is brimming with useful hints, tips and tricks on how to support a loved one with dementia.

CQC Showcases Home Instead Exeter & East Devon

The CQC have showcased Home Instead Senior Care – Exeter and East Devon as the leading the way in effective staffing and working flexibly to support the South West Ambulance Service Trust (SWAST) deal with the increasing pressure on their services from falls related calls.

Bespoke Care - What It Really Means

One family's care dilemma for their father with dementia.

Keeping Our Community Safe - Scam Presentation

Scam Presentation - Budleigh Salterton Library

CQC 5 Stars Outstanding|Highest Possible Rating

Home Instead Senior Care Exeter and East Devon has been rated Outstanding for a second time by CQC with the second inspection finding the service Outstanding in all 5 areas of enquiry.

Elderly lady discusses having home care support

Understanding Resistance to Care

When an elderly relative is resistant to care it may be difficult to persuade them that a little well placed, professional support can promote independence. Understanding why a parent or loved one may be resistant to accepting some well chosen 'help' is important if we are to navigate around the resistance.

Parkinson's UK - Trained Trainers on Staff

Home Instead Senior Care Exeter & East Devon have four Parkinson's UK trained trainers on staff to provide extensive, specific training in optimal support for clients living with the disease.

Singing For Wellbeing

Free to participate, Singing for Wellbeing is a group that exists for those people who may be living with the effects of stroke, Parkinson's, dementia or lung or heart conditions and who would benefit from singing together fortnightly in a supportive environment. Free to attend, no booking needed.

$Older Person\'s Information Day - 2018$

$Alzheimer\'s Society Milestone Achieved!$

Alzheimer's Society Milestone Achieved!

Mark McGlade, Director at Home Instead Senior Care, Exeter & East Devon recently achieved a big milestone for the Alzheimer’s Society who congratulate

News and events

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