Meet the team

Mark and Vanessa McGlade CQC - Outstanding award

Mark and Vanessa McGlade - Committed to providing outstanding home care across Exeter and East Devon

As a locally-owned business, we provide friendly, responsive home care services, personalised carefully for each client. We're committed to providing outstanding care to our clients, and an exceptional care employment experience for our staff. This vision culminates in a dedication to making our community a better place to live for older people and those who care for them.

Working in the business on a daily basis, we have brought together a highly-skilled group of dedicated care professionals who are able to deliver top-quality home care solutions to meet individual needs. We employ only the very best staff and are proud of our team’s combined achievements including being the first home care provider in the South West to be awarded overall 'Outstanding' by the CQC, winner of the Exeter Living Awards Health & Wellbeing 2018 and winner of the Devon & Cornwall Outstanding Care Awards – Quality Provider of the Year 2018.

A robust commitment to continuous quality improvement is at the heart of our mission which strives to provide a service ‘fit for our own Mum or Dad’. This ethos permeates throughout the staff whose genuine empathy, training, and experience ensure each client’s desired outcomes are met.

We are immensely proud of the reputation we have built locally and the exceptional team of staff who deliver care on a daily basis. Over 93% of clients approach the Company through word-of-mouth referral, either from existing or former clients, or community healthcare professionals.

If you, or someone you care for, would benefit from the outstanding professional care only a Home Instead CAREGiver can provide, please call us to discuss how we may be able to help on  01395 200600 or email directly to [email protected]

CAREGivers Laughing

Our team of home care professionals in Exeter and East Devon

Our professional, committed team of skilful CAREGivers are dedicated to providing outstanding, reliable, compassionate and friendly care. They are highly-trained, empathetic individuals who strive to promote and enable clients to retain dignity whilst living independently in their own homes. CAREGivers arrive on time, with a warm smile and friendly attitude, which is appreciated by both our clients and their families. Many of our CAREGivers entered the care sector because of a personal desire to make a difference to the lives of the elderly, some of them have cared for loved ones of their own. 

Every day our staff provide comfort, companionship, practical help and personal care with the same warmth and support that comes from a true professional. Some of our CAREGivers have been with the East Devon Team from the very beginning and have witnessed the expansion and success of the Office as it continues to grow. The quality of our CAREGivers' work remains of paramount importance; that's why we provide regular and varied staff training, refreshers and updates, together with frequent quality assurance visits, personal development plans etc.  Staff enjoy a thoroughly supportive, responsive and engaged office team and we were proud that a recent staff satisfaction survey revealed 97% of care staff feel proud to work for Home Instead Senior Care, Exeter and East Devon.

If you are thinking of joining our CAREGiving Team, call the office on 01395 200600.

CAREGiver pouring sugar onto scales as elderly lady laughs
CAREGiver looking at a cook book with elderly lady