About Us

Home Care in Devon Rated Outstanding in all 5 CQC Categories

Our Exeter & East Devon Home Instead office is owned and operated by husband and wife team, Mark and Vanessa McGlade and is rated overall Outstanding by the CQC (Care Quality Commission) during their recent, routine inspection.

The home care provider, which offers specialist support at home across Honiton, Seaton, Exmouth, Exeter, Sidmouth, Lyme Regis and everywhere in between, opened its doors in 2011 and quickly became extremely successful as both a local home care provider and employer. The ethos driving Mark and Vanessa is an absolute desire to provide the very best home care in Devon and to become the employer of choice within the sector.

Quality Home Care Services in Exeter and East Devon

Our quality home care visits last a minimum of 1 hour and are provided by Care Professionals who have been individually matched to Client's needs, interests and outlook on life. Carers are professionally trained and supported in their roles, which enables them to provide “the Rolls Royce of care” (a description made by one of our clients!). 

Care of clients and carers is of equal importance for Mark and Vanessa; in a recent independent staff survey 100% of staff responded they were proud to work for the East Devon home care provider, resulting in Home Instead being granted officially '5 Star Employer in Care' status.

Award-winning Home Care Services in Devon

In addition to being the first elderly home-care provider to be rated Outstanding in every category in the South West, the Exeter & East Devon home care provider was recognised as a ‘within the top 2.3% of home care providers in England', based on client reviews on the care website www.homecare.co.uk.

On the Queen’s 90th birthday the Home Instead model was recognised for its innovative provision of companionship and relationship-led home care, which underscores the difference made by Home Instead. Mark and Vanessa credit their success to the effort of the whole team who are committed to the highest quality, specialist home care and support.

Contact Us for Specialist Home Care Services in Devon

If you or someone you know are looking for elderly support in the home, you could not find better than Home Instead Exeter & East Devon – recognised as Outstanding in all areas by the Care Quality Commission.  Please give Home Instead Exeter and East Devon a call on 01395 200600 to discuss the type of care that would be most appropriate – the right type of support at home often enables an elderly person to remain in his or her own home for a longer period of time.

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“Our Outstanding Rating pays testimony to teamwork throughout and everyone’s commitment to providing care that comes from the heart, care with a family feel.” Vanessa McGlade. 

“We set out ten years ago with a vision 
to be the ‘best of breed’ in home care in
 our locality. Becoming the first (and still the only) home care provider in the South West specialising in senior care, to receive a CQC Outstanding Rating across all five areas of inspection, is our dream come true, and marks our commitment to continuous improvement. Now, being rated in the top 2.3% of home care providers across the country and being part of a national brand that has been royally recognised with the Queen’s Award makes us incredibly proud.” Mark McGlade. 

Mark and Vanessa have recently taken the opportunity to expand their provision of quality home care services into Mid Devon too. Visit our offices for Home Instead Mid Devon and Blackdown Hills HERE.

 

 

Top 20 homecare.co.uk award logo 2022