Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
Call Us Today on 0131 300 0599

Quality Care

We believe there is a better way to deliver homecare.

For us care and companionship go hand-in-hand.  With visits that last a minimum of an hour.  Delivered by people who feel valued and respected and part of a bigger mission … our CAREGvers.  They are our backbone, recruited for their empathy and compassion.

Independent research carried out by Smith & Henderson in June 2015 confirmed the difference we are making to the lives of our clients and our CAREGivers every day. Smith & Henderson surveyed our clients and CAREGivers for their views.

This is our truth.  Together we ARE changing the face of homecare…

What our clients told us:

97% Rate the quality of the service as good or excellent

94% My CAREGiver was properly introduced before they started working with me

97% Are likely to recommend Home Instead

What our CAREGivers told us:

94% Understand why Home Instead is different from other care companies

97% Say they are given enough time to deliver desired levels of care to clients

94% Are proud to work for Home Instead

Health, social care and other professionals also recognise the quality of what we do:

We were voted the NUMBER ONE care provider in Scotland on homecare.co.uk

Our bespoke dementia care qualification for our CAREGivers is accredited by City and Guilds

Give us a call on 0131 300 0599 to discuss how our relationship-led homecare services can help your loved ones to live in the comfort and familiarity of their own home for as long as possible.

I am delighted that Laura is working out and only wish we had discovered you sooner.  Please may i just add how impressed I am with the professional way Jacqui has dealt with me and my dad, she is superb.

KS, Edinburgh