Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
Call Us Today on 0131 300 0599

Quality Care

We believe there is a better way to deliver homecare.

For us care and companionship go hand-in-hand.  With visits that last a minimum of an hour.  Delivered by people who feel valued and respected and part of a bigger mission … our CAREGvers.  They are our backbone, recruited for their empathy and compassion.

Independent research carried out by Smith & Henderson in June 2015 confirmed the difference we are making to the lives of our clients and our CAREGivers every day. Smith & Henderson surveyed our clients and CAREGivers for their views.

This is our truth.  Together we ARE changing the face of homecare…

What our clients told us:

97% Rate the quality of the service as good or excellent

94% My CAREGiver was properly introduced before they started working with me

97% Are likely to recommend Home Instead

What our CAREGivers told us:

94% Understand why Home Instead is different from other care companies

97% Say they are given enough time to deliver desired levels of care to clients

94% Are proud to work for Home Instead

Health, social care and other professionals also recognise the quality of what we do:

We were voted the NUMBER ONE care provider in Scotland on homecare.co.uk

Our bespoke dementia care qualification for our CAREGivers is accredited by City and Guilds

Give us a call on 0131 300 0599 to discuss how our relationship-led homecare services can help your loved ones to live in the comfort and familiarity of their own home for as long as possible.

Mum is really enjoying her visits and talks nonstop about them. Wish we had done this a long time ago for mum. We didn't know how she would take to it, but we are very pleasantly surprised! I can't thank you all enough.

YK, Edinburgh