Kevin Winch, Owner
I am Kevin Winch, when you speak to me you know right away I’m a Manchester lad, my accent gives it away every time! For over thirty years I have been a professional purchasing manager dealing with bids and tenders for goods and services for a couple of very large well known international companies. When I left my last company after many years’ service, I decided to take some time out to spend time with friends and family. It was then that I found out about the problems in the provision of care to the elderly. I witnessed first-hand just how people where missed out by the system or where they had been offered inadequate care that suited the system not the individual.
After witnessing the tragedy of the death of a friend and neighbour of over twenty five years, I decided I had to help. I looked into a number of avenues to use my management skills and experience to benefit people in my local area. It was then I heard about Home Instead Senior Care and the difference in standards and values they have to any other care provider. With Catherine, my partner, I decided to take a good professional look at what Home Instead Senior Care were offering and whether they did what they claimed. Well borrowing some words of a very famous advertisement 'We liked it so much, we had to become part of this company.'
Using Home Instead Senior Care's excellent systems and standards, we offer elderly care in the Bury area which we know will delight and surprise our clients. We also offer people who wish to provide companionship and care, the opportunity of employment with a company that appreciates them. I am passionate about providing great service to our clients and a great employment experience for our CAREGivers.
Care is about people looking after one another on an individual basis, with best value being measured on the happiness of the client and the CAREGiver, not on a chart of statistics which measure nothing that matters to the individual receiving care or the CAREGiver providing it. Please feel free to discuss with me why Home instead Senior Care offers the best value for money care, where we listen to your needs, not the needs of a system.
I am Catherine and I help run Home Instead Senior Care Bury, with my partner Kevin. I have had personal experience of the care system caring for my father, he suffered from a number of age related disabling conditions which led to him being cared for in a home. I know how distressing this was to my family, providing an alternative with quality home care has to be the better option. When we looked into how Home Instead Senior Care delivered care to its clients, I was so thrilled to see that quality came first and that care could be provided flexibly to meet the needs of clients and their family. Working together with Kevin, I will be offering quality personalised senior care to our clients in the Bury area using my years of experience in customer service. I believe that by talking to our clients and CAREGivers, we can provide a service which meets their changing needs, helping clients enjoy life in the comfort of their own home.
Mandy - Care Manager
I'm Mandy and I'm the Care Operations Manager at HomeInstead Bury, I have worked here since May 2015.
I'm originally from Essex and moved to Bury in 2001. I have been working in the care industry for the last 17 years and my previous position was the manager of a residential & re-enablement care home.
My experience covers both local authority and private environments in both residential and community settings. Regardless of the setting, I have strived to achieve the best possible care standards whilst supporting older people to be as independent as possible, where ever possible.
I am delighted to be working for a genuinely quality driven organisation. Home Instead is a company that truly values its CareGivers as well as its clients. I look forward to providing a consistently high quality service and exceeding the expectation of our Clients and staff.
Please feel free to contact our office at any time should you have any questions regarding the services we provide.
Caroline - Recruiter/Training Coordinator
I'm Caroline and have lived in Bury all my life, I have worked for HomeInstead Bury since May 2013.
I started out as a caregiver and am now responsible for the recruitment of new caregivers, assisting them to complete the HomeInstead induction training and equipping them with the skills to provide a excellent service to our clients.
Being a caregiver is a physically and emotionally demanding job, but I believe making people happy is the most rewarding thing you can do in this life. I’m here to make sure our caregivers are properly prepared for the work they do, and to support them with their ongoing personal development, making sure they remain happy in their jobs!
Lisa - Deputy Care Manager
I'm Lisa and have worked at HomeInstead in Bury since 2013, I initially joined as a part-time CAREGiver as I wanted to try something new but also help people in my local community. I quickly found I enjoyed CAREGiving immensely and decided to do it full-time, I became a senior CAREGiver in 2015 before progressing to my current position in 2019.
The thing I love most about my job is the variation it offers, no two days are the same. One day I will be out and about meeting new clients, setting up a new service or visiting existing clients to check the service they receive is of the highest quality and appropriate from them. The next day I could be mentoring new and existing CAREGivers to ensure the are safely following HomeInstead's procedures around Moving & Handling or Medication support.
Jo - Administrative Assistant
Jo has lived and worked in Bury her whole life and has worked at HomeInstead since January 2017.
If you called today you are more than likely to speak to Jo as our first point of contact, she will answer any queries you have or pass you on to the appropriate person to deal with your enquiry.
Jo supports all the office team with admin duties and is responsible for looking after both client and CAREGiver files, as well as preparing documentation for training and meetings.
Sophie - Scheduler
Hi, my name is Sophie and I have been with the Home Instead team since March 2017.
Initially, I started working as a CAREGiver until I became a Scheduler at the end of 2019.
My main priority is to make sure that all our clients have visits covered at the right time and by a CAREGiver that is suited to them.
I want to make a difference to people’s lives and love that Home Instead give their clients the support required to stay in their own homes where they want to be.
Vicky & Vera - Senior CAREGivers
At HomeInstead Bury we have two senior CAREGivers who started out as CAREGivers before becoming seniors.
Vicky has worked at the Bury office since 2013, as well as supporting the CAREGivers Vicky provides training in Dementia and Alzheimer's awareness and End of Life skills.
Vera has worked for HomeInstead since 2015, she assists with the mentoring and coaching of new and existing CAREGivers and provides support for the office team.