Home Instead is an award winning home care provider. We deliver outstanding home care for older people across Bromley. Our services include companionship, home help, personal care and dementia care.
Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.
Hello, I’m Karina, the director of Home Instead Bromley, Chislehurst and Orpington.
Before my journey as a business owner with Home Instead, I worked as a solicitor specialising in providing legal advice to older and vulnerable people.
Owner & Director
I am responsible for ensuring that Home Instead provides a high quality, personalised service and that we adhere to all legislative and regulatory requirements. I have 27 years’ experience of working in the care sector, I now have the joy of delivering a first-class service.
Registered Care Manager
As a Client Services Manager, I enjoy a varied role that allows me to meet many of our wonderful clients. It is very rewarding to know that all Home Instead clients receive a tailored package of care which is bespoke to their individual needs.
Client Services Manager
My role as a Client Services Manager includes being responsible for managing our clients, from the consultation process through to the writing of person-cent red care plans and then ensuring that my client’s needs are met.
Client Services Manager
My role is to be the first point of contact for our clients, providing regular service reviews and ensuring seamless communication between our team, their loved ones and our outstanding Care Professionals.
Client Services Manager
As Care Consultant and Scheduling Manager, I spilt my time between meeting with those in the community who are would like to use our services, ensuring that our clients are matched with the right Care Professional, as well as ensuring everyone knows where they need to be!
Care Consultant and Scheduling Manager
My role as bookkeeper mainly includes the client invoicing, Care Professional payroll and necessary reporting to National Office and other regulatory bodies. I also help with budgeting and other financial aspects within the business.
I started as a Care Professional and later joined the office as an administrator, although I still get deliver home care. I am a trained Love to Move instructor, and feel very proud to be able to deliver these sessions to the wider community.
I thought I would drop you a short note of thanks for looking after my father. The knowledge that he is being visited regularly in case he does get into trouble is a great weight off my mind.
Mr D's Son
I would like to take this opportunity to thank you for all that you have done for my uncle. I really wish I had contacted you earlier in his illness, it would have helped me so much. I would unhesitatingly recommend Home Instead as a first class service.
I’d like to express my sincere thanks to you and to your truly professional team for all the help and kindness they have extended to my mum. Mum thinks every one of her Care Professionals are wonderful and I certainly think so too!
Please thank the Care Professionals for looking after Mum so well. It is amazing how she coped so long at home with such advanced dementia and she wouldn’t have been able to do this without the help of Home Instead.
Mrs H-S's Daughter
I would like to take this opportunity, on behalf of my family, to thank you and all your colleagues for the marvellous services you have provided to my parents over the last few months.
Mr and Mrs L's son
The care professionals that visit Dad are fantastic with him, Dad is smiling and chatting with them.
I would recommend Home Instead to everyone looking for care for relatives.
CP- Daughter of client
The carers were professional, kind, caring, respectful, punctual and always reliable. My mother so looked forward to their daily visits, as they gave her dignity and friendship.
HB- Daughter of Client
We are so grateful for the way that you supported my Mum and Dad during a very challenging couple of years.
All the team were kind and considerate and it made such a difference to us as a family to know that they were visiting.
DE- Son of Client
Choosing the right care providers for loved ones is so important, and everyone who my Father has had has been kind, gentle empathetic, honest and caring and they are all angels in our eyes.
GS- Daughter of client
The carers that Mum and Dad have been amazing. They help with all care whilst maintaining Mum and Dad’s dignity. It’s lovely to walk in and hear Mum and Dad laughing with the carers chatting about everything. They always go the extra mile.
LK-daughter of client
I can’t rate Home Instead Bromley highly enough. My dad has used their care since Jan 2020, and I have found them extremely kind and always very efficient.
HL- Daughter of client
When I turned 90 years old, I decided to look for some extra help.
I have had excellent care. If anyone finds themselves in my situation I would strongly advise them to pick up the phone and call Home Instead!
I feel my mother is in very good hands.
She has a regular team of carers that have built a good rapport with her and the family.
An excellent holistic approach and high standards of care.
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