The Home Instead team at Bedford are proud to provide expert home care across the area.
We’re here to help the local community, providing care and support to allow individuals to lead fulfilled lives in safe & familiar surroundings where they feel most comfortable.
With round the clock support from the local Home Instead office, our dedicated team of Care Professionals provide a range of in-home care services across the area. We’re a friendly bunch, so give us a quick call, and we’ll see what we can do for you or your loved one today.
Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.
Moona, the owner of Home Instead Bedford has a real passion for the well-being of others working in the pharmaceutical industry for many years before opening Home Instead Bedford in 2014 after experiencing both her parent being affected by Dementia before they passed away.
Tracey has over 24 years of experience working in the care industry.
As operations manager, her role is to look after all of the office team who work at Home Instead Bedford and to ensure that we have great systems and processes to help the team deliver effective care.
Ciara has been working in the care industry for 5 years and has experienced caring for people living
with a variety of conditions such as dementia, Parkinson’s and MND .
Her role is to manage all of your care and support needs.
Head of Client Experience
Chris has over 7 years’ experience working in the care industry. Working as our trainer Chris is responsible for making sure that all of our dedicated care professionals have access to top quality training.
Sue has over 30 years experience within the care industry.
As a scheduler, her role is assigning calls and ensuring there are suitable and appropriate Care Professionals are matched to the clients needs.
James came to us with four years of experience and a fantastic wealth of knowledge in the care industry, which he contributes to our team. He also has two years of experience in the recruitment industry, which provides insightful knowledge.
Recruitment & Retention Lead
I cannot recommend this care company highly enough. From management to carers their standards are very high.
On a particularly bad day, both of my carers showed empathy, understanding and kindness, taking the time to listen to me and not start “doing” my care immediately.
By the end of their visit, not only was I made comfortable, I felt relaxed, listened to and cared for in a kindly but wholly professional way. Needless to say, there was also a lot of laughter too.
I have been blessed with the carers I have and this experience highlighted the main reasons for choosing Home Instead (Bedford) as my care provider.
20 July 2023
From my first contact with Home Instead (Bedford) the experience has been extremely positive. A meeting was set up the next day and we were very impressed by the professionalism, thoughtfulness and caring nature of the Head of Client Experience. She immediately put a daily care plan in place for our mother in two days, and the experience has continued to be excellent. Our mother has found the carers to be kind, gentle and thoughtful, introducing her to personal care regimes gently and with patience. The organisation has responded immediately to requests for changes to small details and additional visits, and there is always someone on the end of the phone to talk to. I cannot think of any way in which the service could be improved and am very relieved that our mother is in such good hands.
S W (Son of Client)
I changed Dad’s care provider to Home Instead (Bedford) in May 2023 following an inconsistent/stressful 6 months elsewhere. Whilst it is early days (6 weeks so far), Home Instead have exceeded my expectations; Dad receives the full hour twice a day that he pays for, all interactions with care givers and office colleagues has been positive and helpful, the billing is clear and on time, anything that has been agreed to has been carried out, the care is consistent even if a carer is on holiday, the carers do not only serve ready meals! I personally feel the care system could learn at lot from Home Instead. My only concern would be if earlier mornings or later evening visits were required, however, this is not an issue for us at the moment and I believe this is difficult across the sector. Since moving to Home Instead weight has been lifted from my shoulders, I have much more confidence that Dad is being given the care he deserves. Thank you
T O (Daughter of Client)
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