Home Care in Hook

Relationship-led and supportive home care in Hook from compassionate and experienced home care professionals.

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Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10

The Home Instead home care team, here to help the Hook community

From our office in Basingstoke, we offer bespoke, personal, relationship-based home care services in Hook and its surrounding areas, including Newnham, Nately Scures, Rotherwick and Murrell Green.
Our elderly home care assistance allows clients to maintain their independence, enjoying familiar routines and social lives from their own homes. By enhancing comfort and facilitating re-engagement with local communities, we significantly improve our clients’ quality of life.
Whether you live centrally in Hook or in a village like Mattingley or Andwell, our friendly, carefully selected carers can provide in-home care support that will help you maintain your independence and way of life.

The Home Instead home care team, here to help the Hook community

Award-winning service you can rely on

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What Home Care Services are available in Hook

Our in-home care services in Hook and the surrounding areas range from a few hours of housekeeping support or companionship each week to regular assistance with personal care, to overnight, full-day care and even 24-hour live-in care. We specialise in caring for individuals living with dementia, and can also offer expertise with other conditions such as Parkinson’s disease.
Whatever your needs, we tailor bespoke care packages to meet your specific requirements. What sets us apart is our relationship-based approach. This means a small, regular team of carefully selected carers visiting at agreed times to get to know you and your unique way of doing things. With us, there’s no “one size fits all.”

What Home Care Services are available in Hook
Two women, one older and one younger, smiling and embracing each other at a table with two mugs. - Home Instead

We are overwhelmed with the sheer professionalism and humanity that your agency provide. You have proved to be very flexible and treat my mother with such respect and dignity. It gives us, finally, peace of mind for the times when we cannot be with mum. For that, we cannot thank you enough.

Jane, client's daughter

A young woman serves tea to an older woman in a plant-filled garden setting. - Home Instead

Each of the three regular caregivers treats my mother with the utmost kindness and respect, and she looks forward to their visits. Each of the ladies provides a different kind of experience from short outdoor walks to board games to exercise and massage. The visits have enabled her to continue to live independently in her home. I have nothing but appreciation for the work that the caregivers and other staff do, and I would recommend Home Instead (Basingstoke) to anyone in similar circumstances.

Shirley, client's daughter

A young woman helps an elderly woman with her coat in a cozy hallway, with a lamp and flowers on a table nearby. - Home Instead
I have found Home Instead (Basingstoke) to be excellent in all respects. The carers are empathetic to my wife’s needs, very caring, knowledgeable, conscientious and very affable. The management act very professionally and beyond what I would have expected, referring my wife to the local surgery when necessary.

Edward, client's husband

Two women smiling at a bowling alley, one elderly holding a bowling ball, the other younger with her hand on her shoulder. - Home Instead
Amazed how these carers continue to be consistently ‘on time’ with visits. They always arrive with a smile and more often than not a ‘chirpy’ remark to brighten my day. I have been using this care provider for two years and three months and would not have stayed for so long if I was not very satisfied with the quality of care they provide, not just to my wife, who lights up when they come, but also to myself.

David, client's husband

Two women sitting on a wooden bench, laughing and enjoying a moment together against a leafy background. - Home Instead
Home Instead Basingstoke are very friendly, professional and conscientious. They have provided wonderful home visits and care for my mother, who is in her nineties. She greatly enjoys their visits and they are very caring and friendly. The care staff are very good and the management team run the organisation very well in my experience, and they have all been flexible, understanding and very dependable. They have maintained their high standards consistently despite the huge challenges that Covid has added to their workload. We are very grateful for the service they provide.

Guy, client's son

Elderly couple sitting on a couch by a window, laughing and holding hands, with a plant in the background. - Home Instead

Both my parents have been supported by Home Instead for many years and the service is, in all the family’s view, excellent. All the carers have been very professional, friendly, attentive, always going the extra mile, treat their clients with the utmost dignity and all in all provide a top class care service. The management team is also top class, very professional, always quick to respond, always providing solutions to problems, have always provided top class carers, and often come themselves to keep in touch with clients.

David, client's son

Two elderly women walking outdoors, smiling and holding hands on a leafy path with trees in the background. - Home Instead
This highly professional team have looked after my mother for a couple of years. The team all demonstrate a passion for care and going the extra mile. Some of the carers became close friends to Mum. They not only provided first class care but demonstrated considerable empathy and patience. They would encourage Mum to talk of her time in the Women’s Royal Navy Service, of the family growing up and of all her memorable experiences. The visits became a social highlight for her as well as for providing essential care.

Richard, client's son

Home Instead client blowing out candles on her birthday cake, watched by her smiling Home Instead carer
Home Instead was recommended to me when it was obvious that my mum needed extra help at home. My mum was very against having someone from outside helping her but when Home Instead came along for the initial meeting my mum warmed to them straight away. They started caring for Mum and were excellent, they turned up on time, did extras like making Mum a sandwich at lunchtime and really took the strain off my husband and me.

Sandra, client's daughter

An elderly woman and a younger woman smiling while looking at a tablet device together in a cozy living room. - Home Instead
The carers are highly professional, conscientious, empathetic and very caring.  They provide first-class care to my 91-year-old mother which allows her to live independently in her own home.  There has always been a continuity of the same carers over the past year, which has been good for Mum. I highly recommend this professional caring company.

Ann, client's daughter

Home Instead clients sitting together on the sofa at home
Home Instead carers are doing a very good job of looking after two elderly people, both suffering with dementia. Without the carers’ daily visits, these two elderly people simply could not continue to live at home, as they cannot prepare food, hot drinks, or be trusted to take their medication. Also these two elderly people need help keeping themselves washed and dressed in clean clothes, and their home clean and tidy. The home care that Home Instead provides really does make the difference between living in the family home and going into a nursing home.

Paul, nephew of clients

Home Instead live-in carer prepares lunch with her Home Instead live-in care client
Home Instead provide daily visits to care for my mother in law, who has Alzheimer’s and other mental health issues.
Setting up care was easy, with a thorough and understanding review of what we needed. We felt very listened to.
Carers are reliable, friendly and flexible, with the client at the centre of everything. They are knowledgeable and skilled.
I feel that my mother in law is being cared for by kind, professional people and she, and I, are very happy.

Jo, client's daughter in law

Home Instead carer with her client sitting on a bench in a garden centre

We really appreciate the service offered by Home Instead in supporting my mother in her
own home; my mother likes all the care personnel that visit and she looks forward to
their visits. We were delighted that Home Instead took the trouble to find out what my
mother likes to do and her interests, and care personnel are a good ‘match.

Client's daughter

Home Instead carer playing a game of draughts with her client

I am enjoying the friendly professional and helpful company of my two live in carers
who interchange fortnightly.

Barbara - live-in client

Home Instead clients sitting together on the sofa at home

I have been involved with Home Instead Basingstoke, initially through Let’s Move, for four years and have met many of the staff and found them very pleasant and helpful.

Bob on behalf of his partner, Beryl

Home Instead carer with her client taking a selfie in a garden centre

Very pleased with the care . Every effort is made to provide good continuity of care with
any new carers introduced to our father with an existing carer that dad is familiar with.
The carers arrive on time, are kind, friendly, respectful and provide dad every support
to allow him to stay in his own home. Thank you

Client's son, Neil

Home Instead carer serving breakfast to her Home Instead client

We started using Home Instead care team in June last year and I couldn’t have asked
for anything more from them. Right from the initial interview when they came to
meet us we were impressed with them. They seem to have found those ‘Goldilocks’
qualities of having excellent skills, knowledge and efficiency appropriate to the job,
while being kindness itself, not only to my husband who needs the care but also in
offering much needed support to me. I could not ask for more.

Anne, wife of a client

Home Instead carer and her client preparing a meal together

My family did a lot of research before selecting Home Instead. I am very pleased with
their choice of care company.

Kevin, Home Instead Basingstoke client

Tailored Home Care in Hook

We often take on clients who have become isolated from their local communities and unable or unwilling to maintain their former routines and social lives. Our domiciliary care services help to preserve these routines and provide valuable social interaction and mental stimulation. As well as support within the home, our elderly care can include outings such as shopping, local walks, community activities, or visits to places of interest.
Take 86-year-old Michael, for example. Living with his daughter Sally’s family in Bramshill, he likes to go out for lunch and a drive whenever he can. Twice a week our carer, Judith, takes him for a drive around north Hampshire followed by lunch at a pub such as the Old White Hart in Hook.

Tailored Home Care in Hook

Our Partners

  • Alzheimers Society
  • Parkinsons UK
  • Homecare-Association
  • British Franchise Association
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Get in touch today to
see how we can help

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Trusted Home Care support from experienced care professionals in Hook

Our goal is home care assistance that clients genuinely love because our carers demonstrate that they truly care. We recruit carers who share our values and show a genuine empathy for the elderly.
Following a rigorous recruitment and training process, we carefully match carers with clients to foster successful relationships. Regular visits by a small, consistent team of carers give clients the reassurance that they are in good hands, cared for by people who prioritize their well-being.
Here’s what one client’s daughter, Janet, said, about our approach to home care in a recent review: “It was only after we changed to Home Instead that we realised what genuine care, support and reliability really is.”

Trusted Home Care support from experienced care professionals in Hook

Additional support and activities in Hook for aging adults

Hook is vibrant and expanding, recent additions including residential developments at Holt Park, Green Hart Park and Oakwood Grange. Annual events in Hook include the Hook Summer Fair, the Hook Beer Festival, the Hook Fun Run & Road Race, the HSPA Fireworks Display and the HSPA Christmas Fair.
Hook Common is a beautiful place to come and enjoy the peace and beauty of the unspoilt local countryside.
Hook’s many period buildings include Old Raven House, Hook House Farm, the Mill House and the White Hart Hotel, which is an old coaching inn still boasting its great stable yard doors. For a bit of history, the parish council’s brief history of Hook is well worth reading.

Additional support and activities in Hook for aging adults

Care Services