Franchise Owners - Bryn & Jill
Bryn & Jill opened one of the first Home Instead Senior Care Offices in the UK. “We first opened our offices in July 2006, at the time we had only 2 employees. Today we employ over 170 full and part-time employees. Our aim when we began was to try and make a difference to the quality of care provided to all the individuals we care for.
We only employ specially chosen individuals to ensure only the best quality of care is delivered. We truly feel that dignity and independence can be one of the most important things to any person who wishes to remain in their own home. Since we started the business we have provided quality care for over 1000 individuals and when we receive letters of thanks there really is no better feeling.”
Bryn and Jill are happily married and live in Barnsley
Head of Care- Lorna
Lorna joined the Home Instead Senior team as the Care Manager in Barnsley in May, 2016. In July of 2020, Lorna became Head Of Care, managing care decisions across the franchises to bring a singular vision for the future.
“I am very pleased to be joining Home Instead Senior Care and I am looking forward to meeting all the CAREGivers and Clients.
Previously, I have worked as a qualified social worker and in social care and I am now looking forward to my new role as Head of Care for our three franchises!"
Head of People - Alison
I joined Home Instead in 2015 having already worked with Jill & Bryn on various projects in my previous role. Having worked 20 years in the legal sector I felt a change in direction and a new challenge was just what I needed. After meeting the rest of the amazing team and learning more about the great work Home Instead do in improving the lives of the elderly, vulnerable and socially isolated in our area, I was sold!
Finding the right CAREGivers to help our clients who have both the heart and patience to care is something I am passionate about. When recruiting CAREGivers I always think of my own Grandmother and the type of person I would have wanted to help her in her later years. It is also very important that as a team we support our CAREGivers in the fantastic work they do, not only with regular supervision meetings and training but by ensuring that our door is always open for a cup of tea with a big smile and a listening ear.
Accounts Manager - Bernice
Bernice works directly with Bryn the franchise owner & together they manage the day to day book keeping, accounts & wages. Bernice has a background in accountancy & book keeping and ensures that both clients and CAREGivers queries are answered quickly and efficiently; Bernice is an integral part of the team. She is originally from South Wales and now lives in Barnsley with her two young children.
Deputy Care Manager- Kerry
Kerry has recently been appointed as Deputy Care Manager for the Barnsley Office. Kerry began working with Home Instead in December 2013, and was a Scheduler until very recently. Kerry has worked in care for the past 18 years and has worked with a lot of people suffering with Dementia and other forms of mental health issues.
“I really enjoy all aspects of working at Home Instead; I have had a lot of experience in care and love everything that Home Instead stands for!”
Kerry moved to Barnsley from Cleethorpes in September 2013 and enjoys spending time with friends and family.
Recruitment & Engagement Coordinator - Cheryl
We have very recently appointed Cheryl as our new Recruitment and Engagement Coordinator!
“I have really enjoyed my time as a CAREGiver for Home Instead Senior Care. I want to take the next step in being able to help our amazing CAREGivers, and there is no place better for me to do that than in HR.
As I have worked as a CAREGiver for some time, I bring all the knowledge and understanding with me to the office to ensure I do my best to recruit and support CAREGivers!”
Field Support & Trainer - Faye
Faye has worked for the company for over 10 years. She started in 2007 as a CAREGiver and has worked in various roles within the HISC but is now full time trainer.
'I really enjoy my role as trainer, i love meeting new people and all existing CAREGivers. I believe my role is key to ensuring that our new recruit's transition into the CAREGiver role is as smooth as possible, as many of our new CAREGivers have no previous care experience. I totally believe in the ethos of Home Instead Senior Care and love working here.''
Marketing Assistant- Jamie
On the 15th July 2019 our new Marketing Assistant Jamie joined us to begin his year long Placement from University.
Upon joining Home Instead Senior Care, Jamie had this to say: "I am really looking forward to beginning my year with Home Instead Senior Care, to provide a top quality service to both our Clients and CAREGivers in South Yorkshire. I hope to further my experience in the business world and gain valuable knowledge from my time here, which I will be able to take forward into other avenues of business."
Accounts Assistant - Pauline
Pauline is a CAREGiver that recently joined the office staff as the Accounts Assistant. Pauline was adamant to remain as a CAREGiver as well, saying:
"Looking after my clients is so important to me - I wouldn't give it up for the world. The feeling of helping people on a day to day basis is really what makes me happy. I can't wait to join the office staff as the Accounts Assistant. I look forward to the challenge."
We are delighted to have Pauline here as the Accounts Assistant and we truly thank her commitment to our clients.
Field Support - Leanne
Leanne is the latest edition to the Barnsley team. She is our new Field Support for the area, helping to aid Kerry and Lorna in ensuring that everything runs smoothly. Upon starting Leanne was really excited and stated how "she can't wait to introduce herself to all of the clients and CAREGivers" for Barnsley. She has already been a massive help, organising calls for the team and being there for the CAREGivers whenever they have a problem.