About Us

Welcome to Home Instead Banbridge, Newry & Mourne.

 

We provide a quality companionship, home help and personal care services for people living in their own homes in Banbridge, Moira, Lurgan, Newry, Kilkeel and the surrounding areas. We recognise that everyone is different so we work closely with individuals and their families when they need support to help our Clients remain independent in their own homes. Our services are open to anyone who is seeking assistance to allow them to live independently be it help with housekeeping or shopping to assisting someone with a learning disability or support for someone with dementia.

 

How are we different?

  • You set the time – We will only visit at times that are convenient for you and we monitor all visits to ensure our CAREGivers always arrive at the agreed time.

 

  • Longer visits - The care we deliver is not task based. It is centered around each individual’s unique needs which are identified by careful assessment carried out by our experienced Care Manager. Our longer visits which last a minimum of one hour can therfore allow our Clients to form a meaningful and valuable relationship with their CAREGivers.

 

  • We are flexible to suit you. We can provide assistance for a few hours per week or full time 24 hour support if that’s required. Our services are also available in the short term for example to assist with respite, home from hospital care or perhaps to provide peace of mind when family are on holiday.

 

  • We will adapt and respond to your changing needs. Our experienced Care Manager regularly contacts each of our Clients to ensure they are happy with our service, that their needs are met and responds to any inevitable changes over time.

 

  • Our CAREGivers are exceptional - The care and support we provide is delivered by our wonderful team of CAREGivers. We understand that having someone in your home can initially seem daunting, especially if you are used to being on your own. We can assure you that all our CAREGivers are carefully selected for their COMPASSION and EMPATHY. They are fully AccessNI cleared, have had independent references checked and have received comprehensive training before commencement. They also undertake regular ongoing training and support. Our CAREGivers always carry ID but they do not wear a uniform so to anyone else it could just seem like you have family or friends visiting.

 

  • We are a leading provider. Home Instead are recognised across the UK and beyond as a leading home care provider having received the Queen’s Award for Enterprise in Innovation, the Princess Royal Training Award and been Laing Buisson Specialist Care Winner for three consecutive years running so you can rest assured you are in good hands.

 

 

It is an absolute privilege to have joined the Home Instead network to be able to now offer high quality home care in our local area.

If you would like to find out more information about our Company and the services we can offer you please telephone us on 028 4065 8545 and we will be delighted to hear from you.

We’d also love to hear from you if you are interested in a rewarding and exciting career opportunity by joining our team of wonderful CAREGivers.