What is person-centred care?

If you are starting to look for care for yourself or a family member, you may see or hear the phrase ‘person-centred’ care.  This is a philosophy that is really important to us, but we are often asked what it means. 

Here we explain what the term means and why it’s so important for our clients.

So, what is person-centred care?

The main approach of “person-centred” care is about doing things “with” people, rather than “to” them.  It puts the individual at the heart of the decision-making – choosing how they want their support to be provided.  

A one-size fits all plan is never going to work for most people.  Even if we have two clients with the same condition, their individual needs are likely to be completely different.  As a care provider, we work together with each person to create a completely personalised plan, ensuring that their unique needs are met.  

Why is this approach so important?

Providing care is not just about looking after the physical needs of a person.  Taking into the person’s preferences and individual needs will help with overall wellbeing.  Looking after a person’s emotional health is just as important as looking after their physical health.

Often, people are worried that having a carer will impact on their independence and take away some of the control they have but this isn’t what person-centred care is about.  We aim to focus on a person’s strengths i.e what can they do themselves and encourage and support them to continue this level of independence for long as possible.  

Can someone living with dementia receive person-centred care? 

Absolutely! We believe that everyone is entitled to receive person-centred care, and this is particularly important to people who are living with dementia. 

Care shouldn’t just focus on the illness in question, it should see the person with dementia as an individual.  It means that people living with dementia can continue to do the things that they enjoy with the right support in place. 

If someone has a limited capacity for making decisions, person-centred care is made possible by those people around them that provide their support network.  This could be health professionals, or family and friends who know and understand the person well. 

Sharing knowledge can be extremely valuable in creating a personalised care plan that will work for them.

How do we create our person-centred care plans?

Our tailored care plans start from the very first phone call or email.  This could be with the client or it maybe with a son or a daughter looking into care options for their elderly parent/s.  

At the start of the Home Instead journey is our free care consultation – this initial assessment gives us the chance to have important conversations with both the client and their family members, providing vital information that isn’t just limited to physical care needs. It also offers clients and their families an opportunity to ask plenty of questions – after all they want to make sure we are the right care provider for them.

Our care plans will evolve along with the clients changing needs.  Continuity of CAREGiver (meaning that clients will typically see the same CAREGiver or small team of CAREGivers throughout their Home Instead journey) is vital in terms of knowing and understanding the person and offering the right care for them. 

This can help to fill in any gaps such as their life history, likes and dislikes, hobbies and interests etc.  Communication is really important and helps our CAREGivers to provide much more meaningful support.

To find out how we can look after your individual care needs, please get in touch with our friendly team to arrange a free consultation.