We often get asked, why are we different to other Home Care companies, so here are some of the reasons why we are very different:
It is our CAREGivers! Here at Home Instead Senior Care Wembley we ask ourselves "would we send this person to our own mum or dad?" We are very selective about who joins our Team.
We are not an agency. Our CAREGivers are employed by us so we are able to offer continuous high quality care through a dedicated, motivated and committed CAREGiver.
All our CAREGivers regardless of experience complete our market-leading training programme and are given an on-going programme of professional development.
We are specialists in providing dementia care at home we aim to improve outcomes through the care and support we have delivered to our clients.
CAREGivers are managed, supported by our Registered Care Manager and our CAREGivers have access to support whenever they need it.
“ We are really pleased with the support Home Instead have provided for my Mum. We actually have peace of mind. My Mum gets on very well with her caregivers who are so kind, patient and caring. They go above and beyond and do little things that mean when I go there I can spend quality time with my Mum. My Mum is so happy now. Thank you very much. ’’
Son of Client MB
Thank you for all the help you offer my Mum, 100 years old has its challenges but the Home Instead staff meet these with real professionalism.
Son of Client PM
I am very happy with the quality of care provided by Home Instead Senior Care to my 91-year-old father. He values the reliability and consistency of the care. He enjoys the company and the relationship that he builds up with the carers. This includes driving him to his classes.
Daughter of Client DP
Without the support of the Home Instead team, I would not be able to keep my dad in the stable and comfortable state he is in.
Home Instead team of management and carers go that extra mile to accommodate any extra care that we need. Nothing ever is too much for them. They not only care for my dad but also do small things (thoughtful gestures) that make my carer's role that little bit easier.
Nila - CAREGiver
I strongly recommend everyone who wants to give back to the community and those who care for loved ones to become CAREGivers and to join our enthusiastic and caring team at Home Instead as it is a very rewarding and fulfilling job.
Having worked with special needs children, I feel that the elderly are as vulnerable as children. I enjoy being a CAREGiver because I love working with the elderly and because I have an elderly mum and grandma I understand how it feels. I want to give something back to the community. It is very rewarding when you see the smile on the client's face when you visit them and how appreciative they are for the little things you do for them. I have worked with a few clients in the last few months at Home Instead, providing companionship, taking them shopping and just being there for them, having a cup of tea and a chat.
When I am with my client, I feel I am with one of my family members and provide care as if they are one of mine. when I visit one of my clients, I read to him, we talk about our different experiences of travel because when I got to know him, I discovered that we both love travelling. He loves music and book, and he would talk about his visits. I look forward to each week when I go to visit him. They are an inspiration to me and I sometimes wonder if I will be as active and energetic as them if I get to that age.