Meet the team

Picture of Gladys Ofori

Gladys Ofori

Franchise Owner
My name is Gladys and together with my daughter Dorcas are the owners of Home Instead Senior Care Thurrock. Having worked as a general nurse for the past 20 years looking after mostly the elderly, I realised the positive impact that quality, compassionate and person- centered care have in the recovery outcome of patients and therefore saw the need for them to continue to have the same quality of care when they discharged into their own homes. This motivated me to move into the home care industry.
I was attracted to Home Instead because of its values of relationship led care which matches my own mission of how care should be delivered. My aim is to provide our clients with high quality care and the very best support to enable them to remain independent in their homes for as long as possible.
In my spare time, I like to spend time with my family, involve myself in church activities and practice mindfulness.

Dorcas Afful Picture

Dorcas Afful

Franchise Owner
Hi, my name is Dorcas and together with my mum Gladys are the proud owners of Home Instead Thurrock. On the surface, I think I am like most young and modern women. I have dreams and goals for the future that I am determined to make happen, and I would work hard to achieve these goals. What makes me special is perhaps my family background. I come from a family where most of them work in the health care industry and observing from an early age their passion for the care they deliver made it a very easy decision for me to pursue a career in health so I can be able to deliver that high quality to my clients.
Prior to my current role as a Diagnostic Radiographer in a busy NHS hospital, I worked as a caregiver for many years both in care homes and in the community and experienced first-hand the difference that compassionate care makes in the lives of clients and the effect it has on their independence. I passionately believe in the Home Instead mission and I’m excited to be a part of this organization.
My role includes overseeing to the effective running of the business, building relationship with the local community and organizations and identifying ways in which Home Instead can be valuable to the community.
I am married with three children and outside of work, I spend most of our time doing family stuff, reading, going to the gym and volunteering in the community.

Lindsey Hamilton Picture

Lindsey Hamilton

My name is Lindsey, I started working in this sector in July 2021, initially as a caregiver before quickly becoming Home Instead Thurrock's Community Engagement Lead, although I have to say working with our clients has been such a rewarding wonderful experience I've continued that alongside my main role.  My previous professional role was in education, supporting schools to provide an excellent level of education to students, even though the focus is very different the purpose remains, helping to support those in the field to provide the best standard of service; so those in receipt have the best outcome with a fulfilling experience.  

It is honestly the best place I have ever worked, I feel part of something important and understand how I contribute, I feel valued and in turn can help share the love and kindness with our service users.

 Offering support to loved ones, being the extended family is such an important point of what we do, caring for someone's family in the same way I would want for my own, plus old people rock! They have such a wealth of experience and understanding, keeping them safe in their own home is the most rewarding thing.  I live in Thurrock so it's amazing to know I'm helping to make a difference to the older people who live in the same borough.  I've raised three children, they are all kind, happy people so I think I've done it right up to now.  I enjoy cooking, reading and  travel (got to stay in a 4*plus hotel though - no more roughing it for me).

Jan Cole Picture

Jan Cole

My name is Jan and I decided to have a change of career after my mum passed away. 

Something she always wanted was a carer who had time for her, would listen to her and chat to her, and that is exactly what Home Instead does and I have since joined the company as a Coordinator/CAREGiver.

In my spare time I like to read and walk my dog.