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Welcome to Home Instead Thurrock

Providing quality award winning care in the comfort of your own home

Enquire about Home Care Join our Team
Welcome to Home Instead Thurrock

Providing quality award winning care in the comfort of your own home

Enquire about Home Care Join our Team
Welcome to Home Instead Thurrock

Providing quality award winning care in the comfort of your own home

Enquire about Home Care Join our Team

Why choose us?

97% of clients would recommend us

To view Home Instead’s national awards, please click here

Leaders in High-Quality companionship led Home Care, specialised Dementia Support or Homehelp across Thurrock

When we say High-quality, here's what it mean to us at Home Instead Thurrock.   We offer a minimum of an one hour visit because we feel its impossible to build a trusting relationship with clients and their families in a brief caring session.  It's important to us that we provide holistic support to the person we are caring for, so we help focus on their mental wellbeing as well as aide their physical needs, showing them kindness, consideration, compassion and respect at all times.  

Our services are responsive and reliable, we want to give families complete peace of mind, knowing a loved one is getting the same level of care they'd get if family members were able to carry out care themselves.  

All clients have a 360 wellbeing profile, this gives us an all-round picture of their life (as there are so many factors that affect our health), so there are no pre-planned care packages and are all in response of what the person needs.

We provide care and best support individuals to lead fulfilled lives in a safe & familiar surroundings where they feel most comfortable, in the place they call home.

At Home Instead Thurrock, we passionately believe everyone should be able to stay at home surrounded by their belongings and precious memories for as long as they possibly can. Our goal is to help you make that happen.

All of  the care we provide is tailored to the individual’s needs and requirements; so we don't have prefixed care plans, everything is in response to someone's needs; whether you need an hour a day with visiting care or a private live-in carer reside in your home, we have home care services that can support everyone to get the best out of their life.

From hourly home care to 24-hour live-in care, we're confident we can support your loved one to live a happy content life whilst at home.

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Our One-to-One Care Services Include:

We have a wide range of home care services available to support independent living. From companionship Care Services to specialist care such as Alzheimer's care, helping people with dementia or other limiting health conditions, we can provide the care you need when you need it.

Our options are either hourly visiting care where a CAREGiver will visit the home for an hour (or however long required) or a live-in carer that resides in your home and works the hours agreed when you need to support the most. 

Home care
and live-in care are the safest alternatives to care and allow you to remain at home without the need to move into a residential care facility, staying at home is always the preferred choice.

Domiciliary care

Home Help & Housekeeping


Live-in care


Dementia Care


Respite care

Palliative care


Companionship service

Overnight Care


Domestic tasks

Social interaction

Daily activities

Social activities

Specialist Care

Physical activities

24 Hour Care

Personal Tasks

and more

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How to Get Started - We Care from the moment you get in touch

Once you have contacted us here at Home Instead Thurrock, we will come to see you at home for an assessment of your needs, to talk about the best care options available and provide you with the cost of care based on the type of care you require.

Our aim is to look at what is best for you, which is why all of our care packages are bespoke and based on individual care needs and requirements.  

You will be supported from the moment you get in touch. Once we understand your situation, health condition, needs, and requirements, a CAREGiver will be carefully selected based on the information shared, this is then followed by an introduction with the caregiver, this always takes place before any care starts to ensure success.  It's important to both feel comfortable to maximise the success of support.

We have a dedicated team who are not only highly-trained but who want to make a real difference in people’s daily life and will go above and beyond to ensure that happens.  Our whole recruitment process foundation is built around kindness, love, and honesty.  We adopt the ‘mum test’, by this we mean, in the initial stages of enquiry we ask ourselves, would I be happy for this person to take care of my mum?  They have to complete a series of questioning before moving on and if the answer isn’t yes then we do not continue with the next stage, having someone we would feel relaxed and confident to take care of a family member is a sure marker, we feel ensures we are getting the best people to care for your loved ones.  

They each regularly attend training to ensure they are aware of the latest advice and guidance in line with our CQC registration but it matters to us personally as Home Instead Thurrock we have the right people providing the right kind of care.

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Home care services to keep your loved ones happy.

Our team is full of highly-trained, passionate CAREGivers equipped with the knowledge and methods to ensure they can support individuals to live in their homes for as long as possible. All of our CAREGivers are provided with ongoing training and support to continue to provide outstanding home care services throughout Thurrock, we also have regular training updates, support and advice from our close friends at the Alzheimer's Society UK.

Here at Home Instead Thurrock, we are flexible in our approach and tailor home care services to meet clients' individual needs. We are here to help you find the best solution.

A professional CAREGiver can help you get around (out and about), enjoying your surroundings and help people reignite their interests/hobbies they may not have had the opportunity to enjoy in years.  Help so you can continue living in your home independently whilst enjoying things you may have missed when the help wasn't available previously.

Home Instead Thurrock
also offers comforting, live-in support services for loved ones or you. This is an alternative to living in a residential home.

Care is often a necessity for those who require assistance in their daily lives, but not everyone is suited to residential care. At Home Instead Thurrock, we offer a personalised complete live-in care services and drop-in visits as a real alternative to a residential care home. We ensure that our clients are taken care of in the ways they need because, to us, it's personal.

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The ultimate goal of home care is to promote independence in daily living.

Home Instead CAREGivers are dedicated carers who provide dignified Home care services to people in their own homes. Our services, such as dementia care, live-in care, companionship, personal care, and other help around the house, are available to anyone who lives in or around Thurrock, Orsett, Grays & Tilbury.

We offer numerous types of care solution packages tailored specifically for each individual’s needs. From respite care, live-in carers, companionship care, everyday tasks, help with bathing and dressing, to cooking and cleaning, we carry out each service with the same level of high-quality care.

Our home care services are flexible and person-centred. This means we perfectly match each Home Instead CAREGiver to the client’s needs. 

Your bespoke care plan will be unique to your needs so that you can focus on what matters most and enjoy the support of a professional carer who knows precisely how to help.

Our home care packages are built around you to support your lifestyle choice from a visit a day to 24 hour or live-in care. We ensure you get the domiciliary care that's right for you when you need it the most.

Having care provided at home has made an enormous difference to people’s quality of life, particularly those who have difficulty walking or getting around.

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Who Can Benefit from at Home Care

Anyone can benefit from having care provided at home. Most families we support are people who:

  • Need additional support around the house with household tasks
  • Would benefit from having a companion
  • Have a health condition that requires assistance
  • Live with dementia or Alzheimer’s
  • Have a severe medical condition that requires complex care
  • Need help recovering from an injury or an operation
  • Have a disability or an illness that affects physical health
  • Need assistance getting ready
  • Would benefit from medication prompts and reminders
  • Is about to get a discharge from the hospital and is on the road to recovery
  • In need of emergency home care
  • And more

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How Home Instead Thurrock Can help

Home Care Visits - From 3 Hours a week

Live-in Care
- This is where a live-in carer resides in your home

Dementia Care
- Specialist Dementia help and support provided at home

Overnight Care
- Care to give you peace of mind throughout the night

Personal Care
- Assistance with daily tasks

Befriending Services - Companionship to help reduce feelings of loneliness and isolation

Home help & housekeeping
- Ensuring you’re safe and well looked after at home.

For further information on how we can assist your loved one or would like to book a care consultation, why not call our team on 01375 803600 or use the form below to arrange a call back at a time that's more convenient to you. We aim to provide an outstanding quality of care with one-to-one support that allows your loved one to live a happy and independent life in the comfort of their home.

All of our home care will be regulated by the Care Quality Commission (CQC).

 

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I've been meaning to tell you how happy I am with the care Mum's getting from home instead. My husband was just commenting how much less stressed I am since you took over. It was lovely to hear that one of the caregivers had played a humorous song Mum used to like and they'd laughed together. Home Instead have been the fourth agency that have been involved with Mum and by far the best. ’’

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If you would like to know more about how homecare could benefit you or your loved one please submit your details below.

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Advice & Support

Advice and support on ageing from the Home Instead network.

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How to age well

Growing old can bring challenges, both for the person who’s ageing and for their family. It can be frustrating for our loved ones because they can’t do everything they used to and feel like they’re losing their independence. At the same time, it might be worrying for their family as they might not be able to be there whenever their loved ones need them.

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Latest News

Check out the latest news and events from Thurrock

Care Professional Thurrock

Care Professional Recognition

Congratulations to our Care Professional Carla, who was presented with a Recognition Award today, by our Owner/Director Dorcas Afful

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Donated jigsaws

Thank you Thurrock!

We would like to say a very big THANK YOU to the people of Thurrock who have kindly donated jigsaws for our Clients.

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Care Conversations

Boots Over 60's Reward Event

We will be at Boots Over 60's Reward Event Lakeside West Thurrock

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Jigsaw and book appeal

Jigsaws and Books Appeal

Do you have any unwanted jigsaw puzzles or books you no longer need?

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Thurrock CVS Event

Building relationships with the Community

Lindsey, our Community Engagement Officer, had a great time at the Thurrock CVS event today at O'Donaghue House

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