About Us

Based in Letchworth, we are very proud to offer outstanding care to support and enable primarily, elderly people in North Hertfordshire to stay in their own homes.

As a small, independently run family-owned business, we have built our excellent care service with the support and efficiency of a well-trusted National brand - your quality of care is at the heart of our services. We are confident that Home Instead Stevenage and North Hertfordshire will become your trusted companion for you and your loved ones.

Tailored care to match your needs, that will enrich your life, enabling you to engage in the things that make you the happiest. Whether you require personal care assistance, support in living with dementia, managing medication, help with housekeeping, walking the dog, shopping, or just having a cup of tea and a good natter, we are a full-service home care provider, fully regulated with a CQC Outstanding rating.

No matter what your health condition or lifestyle needs are, we can work alongside other professionals, such as your GP, district nurse, physiotherapist or occupational therapist, to ensure you get the right package of support to live your best life and stay at home safely.

Whether you require short term support, i.e. respite or a long term package, we manage your support from start to finish. We will work with you and your family to provide on-going support and communication, with regular reviews and assessments of your package, making detailed adjustments throughout the journey, with no hidden costs.

We strive for exceptionally high standards of care, our CAREGivers are carefully selected and trained in-house with a very fine tuned, effective training system, supported by National Office who ensure we have valuable, informative resources to be ahead of the game. The CAREGivers continue their career path with additional guidance and support, with ongoing assessment and regular training updates to improve their knowledge and skills.  We pride ourselves on their punctuality and the exceptional quality of care they provide.

Once we meet you and assess the care you require, we will send you CAREGiver profiles, as this, we feel is very much a two-way process. We understand, you need to be 100% happy and confident about the CAREGiver visiting your home. We manage CAREGivers in small teams of two or three, ensuring you receive continuity, we cannot stress the importance of this enough, to ensure you can build a trusted, reliable, effective relationship with us - this is how true companionship will start to build.

We provide the very best quality care for you and your loved ones, don't take our word for it, take a look at our client reviews.

If you would like to discuss the excellent care service we can provide or you are interested in working with us, then please do give us a call on 01462 600462.