Meet the team

photo of Caregiver team with outstanding banner

CAREGivers (Superhero's)

If you've ever wondered what real Superhero's look like; here you go! 

Our dedicated team of CAREGivers are the true heartbeat of Home Instead Senior Care. We search high and low for people with the right personal qualities to ensure that all our Clients receive the best care and support. It's not always about professional experience; there are lots of individuals in our team that have supported family, friends and loved ones, and they make excellent CAREGivers. 

Our aim to provide care and support to all our Clients as though they are an extension of our own family. Dignity, Independence and respect is at the core of everything we do.

 

photo of Mick & Jenny Sheehan at Home Instead Oldham

Directors - Mick and Jenny Sheehan

Mick and Jenny Sheehan live in Uppermill, a short distance from their High Street office, with their two children. Both Mick and Jenny went to Saddleworth comprehensive school. Jenny went on to do A levels before starting her career with the NHS where she works as a Nursing Sister in Oldham. Mick did 5 years' service in the Army before getting involved in the health and fitness Industry where he owned and ran two fitness centres.

Back in 2009 when the time was right for a new venture Mick and Jenny set out their criteria; ‘run a business that supports the local community and makes a real difference’.

Ten years on and there now a team of 70 staff helping support older members of the local community to remain independent at home. The service has twice been rated as Outstanding by the Care Quality Commission.

Mick works on a voluntary basis, with a consortium of services from the public and private sectors, on increasing the awareness and importance of Dignity in care and high quality Dementia services.

“Hopefully we’re getting it right and if we are it’s because we employ a team of Superhero's who really care and are willing to go the extra mile. We don’t run a care company; we are a company that cares.”

photo of care manager Laura

Care Manager - Laura

After leaving college with 3 A Levels in Economics, Accounting and Business Studies, I went on to study Business Studies at Liverpool John Moores University. Unfortunately university life wasn’t for me, so I left after 18 months, however I did receive a Diploma in Business Studies qualification.


I worked Full Time in McDonalds as a Customer Care Assistant for a short while before moving to Greece, where I worked for 6 months.  I wanted to do a job that gave something back and was rewarding, so in 2009 I came back to the UK and started my career in the care sector.  I first started working for Domus Health Care and then for Community Voice where I helped set up the Reablement Team in Oxford. 


After hearing about the great work that Home Instead Senior Care was doing, I began my journey with them in 2015, initially as a CAREGiver and, as I wanted a career in care, took on the responsibility of Weekend Supervisor.  I then became part of the office team as a Field Supervisor and then became Deputy Care Manager. In 2019 I fulfilled my goal of becoming Care Manager.


Personally I live in Lees with my partner Josh, my 3 year old daughter Isabelle, and our lovely dog Marley.  In my spare time I love to exercise and last year undertook the Great Manchester 10K and Tough Mudder to raise money for Alzheimer’s Society and Parkinson’s UK.

photo of office manager Emma

Office Manager - Emma

My name is Emma I am Home Instead's Office Manager. I manage the wages, invoicing, oversee scheduling, the office generally and assist the Managing Director in the development of our service.

I began work with Home Instead in early 2013 as a CAREGiver, then progressed to Weekend Supervisor and then to Recruitment and Retention Co-ordinator and now Office Manager. I began working for Home Instead as I have a passion for helping people and strongly believe in their values and ethos as a company and putting the individual first. My background covers many areas. I have worked with adults with special needs and challenging behaviours assisting in accessing services, the community, at home and managing finances. I have also worked at an events management company in sales, events and as a PA to the Managing Director. I also worked part time at The Haggate pub in Royton managing food service, events and general duties. Plus other shorter terms jobs in accountancy and estate agency.

I am currently in the process of completing my Level 5 Leadership and Management in Health and Social Care and have completed my level 3 in Health and Social Care. I have AS levels in Psychology, Law, Social Care and Drama along with medals in L.A.M.D.A (London Academy of Music and Dramatic Art). One of my biggest achievements was being awarded a Chief Constable Commendation Award for talking a woman out of ending her life on a bridge in Failsworth. From this I was also awarded a Best Magazines Bravest Woman Award and came runner up in The Pride of Oldham Awards.

Personally, I am married to Lynton and have a little boy called Keelan and we live in the Boundary Park area. I have a brother Scott who has Down’s Syndrome and my brother in Law James has Autism we see and support the both regularly.  I come from a large family and enjoy girls nights out with my mum, aunts and cousins. I am a generally happy and caring person who works very hard and enjoys a good chat.

Client Service Manager Helen Thomas

Client Service Manager - Helen

My Name is Helen and I joined Home Instead in January 2011 as Registered Care Manager, a role which I thoroughly enjoyed. In June 2019  I decided to step into a new role as Client Service Manager. My Role involves me setting up services from the initial enquiry stage through to the service starting.

Prior to joining Home Instead I was Registered  Care Manager at a residential home in Huddersfield, working with adults with learning disabilities and behaviours that challenge.  I was in the post for 8 years and prior to leaving became a Peripatetic Manager supporting newly appointed manager and crisis managing homes that were not meeting the CQC standards.

Personally, I live in Melthan and have two children Samuel and Yvie, and two step children Mollie and Freddie. Along with my children, I live with my partner Paul and my two Beagles Layla and Pippa. Paul and I are in the process of renovating our home, having recently purchased the under dwelling. This takes up most of our spare time! When not knee deep in dust I enjoy walking and making memories with our children.

My moto in life is live well, love much, laugh often.

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Assistant Care Manager - Natalie

I started work for Home Instead as a CAREGiver in September 2011. Before this I was working for a local authority service that was decommissioned.

In that role I worked closely with clients to support their independence and to help them to continue to live in their own homes. Home Instead has the same ethos which appealed to me.

I was an Independent Living Support Worker working with a diverse client group. For the two years prior to this role ending I was also a trusted assessor which enabled me to carry out functional assessments on individuals and prescribe equipment that would promote independent living and offer preventative measures.

I have level 3 NVQ in Social Care and since coming to Home Instead have completed my Moving & Handling assessor’s course and have completed the Home Instead City & Guilds Dementia Programme, along with all the regular training we receive.

I have a passion for animals particularly my horses, which takes up most of my spare time!

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HR Support - Lynn

My name is Lynn, and I started working as Home Instead’s Recruitment Officer in September 2017. I reduced my working hours in 2021 and moved into a HR Support role.

My background is in social housing, where I worked for 38 years – starting in a local authority that subsequently transferred all its stock to a new registered social landlord in March 2000.  I started off as a junior after leaving school, and had several roles including that of a rent collector, and an estate management officer, before taking on several management roles.  I was fortunate enough to have been able to take early retirement in 2013 which gave me the freedom to do some of the things I’d always wanted to do.

I like to support people to achieve the things they’d like to do and I have several coaching qualifications, plus I’m also a Certified NLP Master Practitioner and a Certified Language and Behaviour Profiling Practitioner.

Following my ‘retirement’ I set up my own coaching practice to specifically coach small local businesses and I did this for around 3 years.  I got a lot of pleasure from helping others to grow their businesses, but realised I missed the camaraderie of working in a team, and I specifically missed working to support older people to live independently as my last role had been as the Care Services Manager, where I was responsible for the health, well being and the support to older people and vulnerable adults with learning disabilities across 23 sheltered schemes, 1 extra care scheme and 2 learning disability schemes.

Having met Mick through my previous role when he’d come to talk at one of our team meetings, my only thought as to which company I’d like to work for was Home Instead as they’d stood head and shoulders above all the other companies I’d come across, and this is obviously reflected in their CQC ‘Outstanding’ rating.

Outside of work I’m a keen walker and on most of my days off and weekends I can be found up some hill or another with a great bunch of friends and Kizzy, my gorgeous rescue lurcher who I adopted following my retirement.

I also like to travel – preferably in the UK since I got Kizzy as I like to take her with me everywhere I can.  I’m a very sociable person and have a great set of friends who I see regularly for dog walks, meals out, weekends away and holidays.

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Communications & Scheduling Support - Sarah

I’m Sarah and my role at Home Instead Senior Care is Communications and Scheduling Support. My role is new to Home Instead and I started this position in December 2017 with the aim being for the office to have more communication with clients, their families and our CAREGivers. I originally started as a CAREGiver for Home Instead in November 2012. I have enjoyed my six years working here meeting a variety of people and I look forward to many more. My background is mainly office orientated having worked in solicitor and accountant offices. 

I have a level 3 in Health and Social Care.

I am married and have three children, Kira 22, Jenna 12 and Jacob 10. I also have a 16 month old granddaughter. I live in Oldham with my husband our two younger children, a feisty Pomeranian pooch Lexi, Jewel and Sapphire our kitties.

I love food! Talking about it, making it and of course eating it. My favourite season is Autumn I love the changing colours and crisp mornings if you’re wrapped up warm. I enjoy going for long walks with family and Lexi, getting back home and having a hot chocolate topped with cream and marshmallows. I enjoy films and music.

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Service Planning Supervisor - Stephen

I’m Stephen, or Ste for short, and I joined Home Instead in October 2020 as a Service Planning Supervisor. In this role I am responsible for the planning of new and existing services. I work closely with Helen looking at the staffing & scheduling of any new service enquiries, as well as planning for significant changes to existing client services. I regularly review our schedules to look at any improvements that could be made to schedule consistency, continuity and efficiency. I also assist Shaz, our scheduler, with the day to day operational running of the schedules.


I graduated from the University of Salford in 2004 with a degree in Geography. I have spent the past 15 years working in the aviation industry at Manchester Airport in a variety of roles including customer services, aircraft dispatch and operational supervisor.


Personally, I live in Mossley with my wife Diane, our 3 year daughter Poppy and Springer Spaniel Toby. I have a huge passion for travel and like exploring new places as well as re-visiting some of my favourite holiday spots. In particular, I have a great fondness for the Greek Islands having got married in Crete in 2014. I enjoy spending time outdoors, often taking long walks to appreciate the beautiful scenery of the local Saddleworth area. I also have a love for food, eating out and trying new cuisines as often as possible! My favourite season is spring during which I spend the lovely long light evenings having a rum & coke in my garden by the river. By contrast, I’m not a fan of autumn or winter and would quite happily hibernate through these seasons given the choice!!