Testimonials

Home Instead Nottingham has received a Homecare.co.uk Top 10 Award for the second year running. Homecare.co.uk is the go-to website for homecare reviews, with over 5000 reviews per year. With a score of 9.8 out of 10, we’re one of the most highly rated providers in the region. We owe much of our success to our highly professional and dedicated CAREGivers. We’re a fantastic team and the reviews speak for themselves. Here are some of our recent comments from some of our client’s family members:

“The carers were always kind and considerate, and as I lived so far away it was so reassuring to me that they were willing to keep in touch with me, passing on any concerns they had regarding my aunt's situation. The girls seemed to have had a genuine fondness for my aunt, and on the occasions of her birthday and Christmas would "go the extra mile" to try to make it as special as they could.”

“Home Instead felt like an extended part of our family; from the owner, who takes such a personal approach to the business and genuinely cares about his clients, through to the office staff, led by the wonderful office manager, who are all so helpful and responsive, but particularly the CAREGivers themselves, who I cannot praise enough. They regularly went above and beyond the call of duty and always displayed the utmost respect for mum. Particular thanks to the two carers, who brought such joy and happiness to mum and for who nothing was too much trouble, you are a credit to your profession.”

“They have been a truly outstanding team all going the extra mile to enable his independence and enjoyment of life. As we have lived at a distance away it has been reassuring to know that he was always safe and cared for by people he knew and carers who wanted to share his life story. A truly amazing team who rose to the challenge and made life easier as it became more complicated.”

For more reviews, visit www.homecare.co.uk and search for Home Instead Nottingham

It was such a relief to know my Grandma was being looked after, thank you for all the great care you gave her. ’’

Mrs C – Arnold

Just a little note to say a big thank you for the care given during my ill health. My husband feels we can cope now. The CAREGivers were so friendly, kind and caring, I would not hesitate to use Home Instead in the future.

Mrs J – Hucknall  

All the CAREGivers have given us such support and are always on the end of the phone to listen and give helpful suggestions. Mum is now settled in the care home. Thank you again – you are true professionals.

Ms T– Bulwell

Thank you for all the excellent care you gave to mum before her move to a care home. Mum was reluctant to accept help but soon looked forward to her visits, it was reassuring to us as it enabled mum to stay in her flat a little longer. We have no hesitation in recommending Home Instead to our friends.

Mrs T - Toton

The Caregivers who came to see me put me at my ease immediately. I would wish Home Instead to attend to my care should the need arise in the future and would have no hesitation whatsoever in recommending Home Instead to anyone in need.

Mr T - Keyworth

Home Instead looked after my mother in the last weeks of her life and made a huge contribution to making that time easier for her and myself. I found all the Home Instead people to be very professional, and caring, they frequently went well out of their way to help. I don't hesitate to recommend them.

Mrs M - Stapleford

I'm very pleased with Home Instead. They are really excellent with my 94 year old mother. They are always punctual and they are the first company to keep sending the same person. I would definitely recommend them.

Mrs N - Ruddington

The service provided was excellent and enabled myself and my sister to know that our father was being properly cared for, particularly important as we both live some distance away. Primo went beyond the call of duty and was always contactable and willing to assist. I would have no hesitation in recommending Home Instead. Our thanks to Primo, Sarah and the CAREGivers team.

Mr B - Bramcote

Home Instead took far more care in setting up the home visits (for 91 year old) than any other organisation, and had 3 very significant attributes. First, the quality of the carers was very good. Second, they always turned up on time, and thirdly, it was a regular team who got to know the individual and her needs, likes, and dislikes. A care agency can never quite be a part of the family, but it came close to that.

Mrs S - Tollerton

The speed at which you were able to put the care package in place was brilliant as we did not realise how little time Mum was going to be with us. We felt that you really cared about your clients and built up a detailed picture of Mum by the questions you asked at the original meeting. As soon as we all met Carol we knew that she was perfect for Mum. It was a short time but I know Mum felt totally comfortable and relaxed with her. Thank you so much to all of you for making Mum so comfortable and happy and giving us peace of mind.

Mrs E - Beeston

Sarah, Primo, Paul, Tanith and everyone that cared for my Grandad Bob a very grateful thank you to you all for giving your upmost help, and above all care, especially when he needed it most.

CAREGiver and elderly lady laughing together in the kitchen
Elderly male drinking tea and chatting with CAREgiver