Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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What People Say About Us

"It was such a relief to know my Grandma was being looked after, thank you for all the great care you gave her." Ms J – Bestwood
"Just a little note to say a big thank you for the care given during my ill health. My husband feels we can cope now. The CAREGivers were so friendly, kind and caring, I would not hesitate to use Home Instead in the..." Mrs C – Arnold
"All the CAREGivers have given us such support and are always on the end of the phone to listen and give helpful suggestions. Mum is now settled in the care home. Thank you again – you are true professionals." Mrs J – Hucknall  

"Thank you for all the excellent care you gave to mum before her move to a care home. Mum was reluctant to accept help but soon looked forward to her visits, it was reassuring to us as it enabled mum to stay in her flat a little longer. We have no hesitation in recommending Home Instead to our friends."

Ms T– Bulwell

"The Caregivers who came to see me put me at my ease immediately. I would wish Home Instead to attend to my care should the need arise in the future and would have no hesitation whatsoever in recommending Home Instead to anyone in need."

Mrs T - Toton

"Home Instead looked after my mother in the last weeks of her life and made a huge contribution to making that time easier for her and myself. I found all the Home Instead people to be very professional, and caring, they frequently went well out of their way to help. I don't hesitate to recommend them."

Mr T - Keyworth

"I'm very pleased with Home Instead. They are really excellent with my 94 year old mother. They are always punctual and they are the first company to keep sending the same person. I would definitely recommend them."

Mrs M - Stapleford

"The service provided was excellent and enabled myself and my sister to know that our father was being properly cared for, particularly important as we both live some distance away. Primo went beyond the call of duty and was always contactable and willing to assist. I would have no hesitation in recommending Home Instead. Our thanks to Primo, Sarah and the CAREGivers team."

Mrs N - Ruddington

"Home Instead took far more care in setting up the home visits (for 91 year old) than any other organisation, and had 3 very significant attributes. First, the quality of the carers was very good. Second, they always turned up on time, and thirdly, it was a regular team who got to know the individual and her needs, likes, and dislikes. A care agency can never quite be a part of the family, but it came close to that."

Mr B - Bramcote

"The speed at which you were able to put the care package in place was brilliant as we did not realise how little time Mum was going to be with us. We felt that you really cared about your clients and built up a detailed picture of Mum by the questions you asked at the original meeting. As soon as we all met Carol we knew that she was perfect for Mum. It was a short time but I know Mum felt totally comfortable and relaxed with her. Thank you so much to all of you for making Mum so comfortable and happy and giving us peace of mind."

Mrs S - Tollerton

"Sarah, Primo, Paul, Tanith and everyone that cared for my Grandad Bob a very grateful thank you to you all for giving your upmost help, and above all care, especially when he needed it most."

Mrs E - Beeston
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