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Information & Resources

Warm Home Discount Scheme 2015

For Winter 2015-2016, you could get a one-off discount between September and March of up to £140 off your electricity bill through the Warm Home Discount Scheme. The discount won’t affect your Cold Weather Payment or Winter Fuel Payment. To check if you qualify, click here.

Warm Home Discount Scheme 2015

For Winter 2015-2016, you could get a one-off discount between September and March of up to £140 off your electricity bill through the Warm Home Discount Scheme. The discount won’t affect your Cold Weather Payment or Winter Fuel Payment. To check if you qualify, click here.

The Warm Homes Campaign 

Thisis National Energy Action’s annual winter initiative provides grants of £500 to raise awareness of fuel poverty and what help and support is available locally for those struggling to heat their homes. The campaign launched on 5th November 2015 runs until 26th February 2016, which is Fuel Poverty Awareness Day.  The fund is for 40 not-for-profit and statutory organisations to support relevant events and activities during the campaign period. Closing date for applications is Monday 23rd November 2015.  For more information click here.

Little Things Mean a Lot

There is a new winter campaign called ‘Little Things Mean a Lot’ showing that by making small changes to how you use energy can mean big savings on your energy bills. This can be doing things such as turning down your thermostat and wearing more layers instead, or ensuring the radiators are not covered when they are on.

For more information please contact Doreen Whittaker at energyteam@nottinghamcityhomes.org.uk or call 0115 87 65930

Fuel Poverty Action Guide 2015

This practical guide helps answer queries on energy bills, heating, home insulation and energy efficiency. Provided in conjunction with the Age Action Alliance, though relevant to energy consumers of all ages, this is a practical document that will help you identify the best solutions for householders worried about their energy bills and keeping their homes warm. Find out more through here.


Getting the Flu Jab

As winter approaches, coughs, colds and flu start to circulate. We're all much more likely to catch the flu at this time of year. It’s unpleasant for anyone, but for certain people, flu can be really dangerous or even fatal.  Some people are eligible for a free flu jab and if you fall into any of the groups below:

  • anyone aged 65 and over
  • pregnant women
  • children aged two, three or four
  • anyone living in a residential or nursing home
  • people with certain long-term conditions including heart problems, kidney or liver disease, lowered immunity, diabetes, neurological conditions or stroke.

Contact your GP now to arrange your jab, or see the NHS Choices website for more information and full details on who is eligible. 

These brightly coloured mini buses are all low floor and easy access. Just ‘beep’ your pass when boarding the bus and find a seat. Nottingham City Council’s Public Transport team have built up a network of these little buses to offer local estates, villages and communities an option for public transport that the commercial bus companies don’t. Here are just some of the services:

  • Centrelink City Centre circular service runs every 10 minutes. It connects Broadmarsh Bus Station, the Market Square, Theatre Royal and the Victoria Bus Station. No need to struggle with shopping, just hop on and off as you need.
  • Shoplink - access to the larger supermarkets running once or twice a week. You can get to know fellow regular passengers whilst doing your weekly shopping, plus have a cup of tea or a bite to eat before coming home again.
  • Locallink - these bright green buses serve the estates and villages of Nottingham offering a regular daily service connecting you to your local centres and shops.
  • Medilink  - runs every 10 mins Monday to Friday connecting Queens Drive Park and Ride, Queens Medical Centre, Wilkinson Street Park and Ride and The City Hospital

For more information please email public.transport@nottinghamcity.gov.uk  or call (0115) 876 1306 or go to www.nottinghamcity.gov.uk/linkbus

The Guardian newspaper is keen to hear your online views on how cities can improve the experience of older citizens, including what physical or social changes you would like to see happen to enable a more inclusive and age friendly city.

The short online questionnaire is open until 21st March 2016 and can be accessed via:www.theguardian.com/society/series/ageing-populataion

A selection of responses will form part of The Guardian's upcoming ageing cities series.

The Skills2Exchange is a Timebank open to anyone who lives,works or volunteers in Bilborough Ward, ( Bilborough, Beechdale, Strelley, Denewood Crescent area, Wollaton Vale and Balloon Woods). Members join, say what their skills are and earn 1 Time Credit for each hour that they help another member, recognising all the lovely things “good neighbours” would do for one another. They can then use these Time Credits to get help for themselves from another member. E.g. Laura earned Time Credits for making food for one of our social events, she then used those Time Credits to get a lift from Barbara and her garden tidied by Diane.

Skills2Exchange also offers a chance to meet other people in your community and to take part in social events and workshops, such as a weekly “Drop-in” at Beechdale Community Centre, Ambergate Road, Beechdale on Wednesdays from 10.30 am until 12.00 pm. There is an organised programme of activities or you can just have a chat. A monthly meal is also held at The Willows Community Cafe, also on Ambergate Road in Beechdale.

If you think that Skills2Exchange could be for you, or you know someone else in your neighbourhood who would benefit from membership please get in touch with Helen and Cathy on 0115 9625050 or email helen@partnershipcouncil.co.uk orcathy@partnershipcouncil.co.uk


Nottingham on Call – Peace of mind for you and your family

Nottingham on Call is the 24 hours a day/365 days a year monitoring and response. The service offers immediate help for people when they are in difficulty or need support at any time, for example if they have a fall, can't get up, or are ill.

The system works by using a clever combination of state of the art technology and human interaction, giving customers peace of mind that someone’s there to help in an emergency, a personal service from friendly, knowledgeable local people, and a manned response within 30 minutes. The equipment is easy to install and is discreet, with no unsightly wiring. It’s serviced annually and customers get regular test calls to make sure it’s working correctly.

To find out more about Nottingham On Call and how it can help people live independently, please call 0115 915 1640.

State Pension Top Up

Increase your State Pension and get a guaranteed extra income for life with State Pension top up. You can get between £1 and £25 extra per week by making a lump sum payment before 5 April 2017. You must be entitled to the basic State Pension or Additional State Pension and be either:

  • a man born before 6 April 1951
  • a woman born before 6 April 1953

You can download the State Pension top up information pack: www.gov.uk/government/publications/state-pension-top-up-booklet.

Nuisance Call Blocker Scams

Trading Standards are highlighting a rise in the number of people being affected by fraudsters claiming to offer a nuisance call blocking services in exchange for a small fee. For those who are particularly vulnerable, it is important to encourage them to never buy or give their payment details over the phone.

Trading Standards advise that you sign up to the Telephone Preference Service and Mailing Preference Service. However, only legitimate marketing organisations are included within this and you can still be contacted by those who aren’t legitimate. True Call have been recognised by Nottingham Trading Standards as providing a legitimate nuisance call blocking service to those who receive nuisance calls regularly and those who are considered vulnerable.

If you would like further advice from Trading Standards Citizens Advice Consumer Telephone Service on 03454040506. For further information on the services provided by True Call you can visit their website at http://www.truecall.co.uk/ or call them on 0800 0336330 or 020 89404111

The Centre for Ageing Better

The Centre for Ageing Better is an independent charitable foundation working to help everybody enjoy a good later life. Their new website has been launched to develop, share and apply evidence to help people age better, bringing fresh thinking to the challenges and opportunities that everyone faces as more people live longer. Working in partnership with various people and collaborating with a diverse range of organisations. Check out the new website here.

Lark Hill Village Open Day

Older citizens are invited to attend a FREE open day on 31st March 2016 from 10.00 am until 4.00 pm at Lark Hill Village, New Rise, Clifton, NG11 8BF.

The Lark Hill Village in Clifton has many different leisure and activity facilities on offer and these are also available to those aged 55 plus living in the wider community for an annual fee (£60 for single annual membership, £80 for couple annual membership).

With over 70 activities per week to choose from and many interest groups to join it's a great opportunity to try something different and make new friends.

To get your FREE ticket email reception.larkhill@extracare.org.uk or telephone 0115 9695000.


Bakersfield Community Centre

Older citizens are invited to join the many groups/activities held at the Bakerfield Community Centre.

  • Yoga on a Monday morning from 9.45 am to 11.15 am
  • Pat's Line Dancing on a Monday from 1.30 pm until 3.30 pm
  • Bakersfield Italian over 60's on a Tuesday from 1.00 pm until 3.45 pm
  • Italian group Anziani on a Thursday from 1.00 pm until 4.00 pm (all attendees are Italian)
  • Bakersfield sequence dancing on a Friday night from 7.00 pm until 10.00 pm

For more information please email Vanessa at mancombanca@yahoo.co.uk  

What does Nottingham provide for older LGBT (Lesbian Gay Bisexual and Transgender) people?  

As an organisation the Nottingham Lesbian and Gay Switchboard is merely middle aged (40 years old!), but we do have access to lots of useful information on what is available.

To find out what's out there, have a friendly chat, receive our bimonthly newsletter or to let us know what new services/support you would like please either call 0115 9348485 or visit www.nottslgs.org.uk


Access Artifacts

Access Artefacts

Access Artifacts is the handling collection at Nottingham City Museums and Galleries, where they have over 11,000 museum objects which are all suitable for handling and available to loan.

The resource boxes contain a group of 10-20 objects selected from the collection, chosen to reflect a specific theme or user group. These include an information pack, which contains general information, paper resources, planned activities and an information card for each object.

If there is not a resource box that meets your needs you are welcome to visit the store at Wollaton Park to select your own group of objects. The collection is free for Nottingham City Council departments or charities to use.  To find out more please contact us on 0115 8762194 or access.artefacts@nottinghamcity.gov.uk, or go towww.nottinghamheritage.org.uk/accessartefacts

Dementia Guide for Carers and Care Providers

Health Education England Thames Valley has produced The 'Dementia Guide for Carers and Care Providers'  and summarises many things you and the person you are caring for may need to think about. The guide contains 6 main sections: understanding Dementia, day to day living, support, legal and money, symptoms and behaviours and medical terms.

The guide can be accessed at http//:cidr.textmatters.com/

State Pension Update

The new State Pension is a regular payment from the Government that you claim if you reach State Pension age on or after 6th April 2016. You will be able to get the new State Pension if you are eligable and:

- A man born on or after the 6th April 1951
- A woman born on or after the 6th April 1953

If you reach the State Pension age before the 6 April 2016, you will get the State Pension under the current scheme instead.

You can still get the State Pension if you are have other income such as a personal pension or a workplace pension.

To find out more go to: www.gov.uk/new-state-pension/overview



Did you know that 1 in 3 women who get breast cancer are over 70?  This campaign emphasises that ‘a lump is not the only sign of breast cancer’.   Other possible signs of breast cancer include a lump in the armpit or changes to the nipple, skin of the breast or breast shape or size.  If a woman has any of these symptoms, she should contact her doctor straight away. 

For further information visit www.nhs.uk/breastcancer70

Are you 50+ and wanting to know more about employment, volunteering and learning opportunities?

Come along to Age Friendly Nottingham's Information Fair at the Council House on Monday 28th September where there will be expert advice on a wide range of topics.

Nottingham Fit for Work

This free service is commissioned by Nottingham City CCG and Nottingham City Council for Nottingham residents. Nottingham Fit for Work provides a team of workplace health case managers who provide tailored advice, support and treatment to clients struggling with health issues which impact their ability to get back to and sustain in employment. 

For more information call 0116 2851710 or email admin@fitforworkteam.org


Access to Work

 An Access to Work grant can pay for practical support if you have a disability, health or mental health condition to help you start working, stay in work or move into self-employment or start a business.  Your condition must affect your ability to do a job or mean you have to pay work-related costs eg special computer equipment or travel costs because you can’t use public transport.  If you have a mental health problem affecting your ability to do a job support is available to start a new job, reduce absence from work or stay in work.

For more information go to www.gov.uk/access-to-work/eligibility.


Understanding Pensions: Your Future

National Pensioners Convention (NPC) are holding a free talk on pensions: outlining up-rating, new state pension, freedoms and initiatives, access to lump sum and auto enrolment. There will be several speakers representing DWP, NPC and Unite.  The event will take place on Saturday 9th September 2015 at 1:15pm, at Nottingham Mechanics, 7 North Sherwood Street, NG1 4EZ. For more information  please email rgbmbe@hotmail.co.uk.


Did you know you can claim your State Pension online?

DWP has produced PensionTube - a series of short videos which cut out all the complicated jargon around pensions and equip you with essential information for your retirement.


Volunteer for City Museums and Galleries 

Nottingham City Museums and Galleries are on the lookout for people who can spare some time to join their friendly team of volunteers in a variety of roles at the Nottingham Castle, the Museum of Nottingham Life at Brewhouse Yard, Wollaton Hall and Newstead Abbey.  To find out more information about these and other ways you can get involved please contact volunteer.programme@nottinghamcity.gov.uk or call 0115 8762205

This Living Well with Dementia video features personal insight from patients, carers and professionals. It looks at living well with early onset dementia and how to get involved in research opportunities through Join Dementia Research.

The film is in English but has also been translated into Punjabi, Urdu, Gujarati, Hindi, Polish, and  Cantonese.   

Talking Treatments support people who may be experiencing unhappiness, anxiety and stress but many older people appear reluctant to take-up this free service available through their GP.  To encourage more participation a short Talking Treatments film has been produced specifically for older people.

Imagine is a 3-year project that uses the arts to enrich the lives of older care home residents - involving them in the wider community and support them to connect with people of all ages.  They are offering three training programmes over the autumn:

•Monday 14th September 2015 - Using iPad’s creatively with older people in care
•Monday 21st September 2015 - Creativity and the ageing brain
•Friday 20th November 2015 - Understanding Dementia


For more information go to the Imagine website.

 2nd October 2015, 10.00 am to 1.00 pm

To mark Nottingham Older People’s week and the International Day of Older Persons, the One Notting-ham Forum will review and celebrate the week’s activity. The forum will mark the contribution which old-er citizens of Nottingham make to the wellbeing of the city and it will debate how partners support the Older Citizen’s Charter. 

To register, or for more information email general@onenottingham.org.uk

A new course for older learners (over 55) is being developed at Nottingham Trent University, to run from Autumn 2016, on using social sciences (such as psychology) to enrich later life, and leading to a Postgraduate Certificate. To prepare for this, an associated course is planned “Enriching Later Life through Social Science”, beginning October 2015, involving two 10-week classes, “Introducing Social Sciences” and “Ageing in Britain today”  in the autumn and spring terms. Each course will cost £300,  running for 3 hours a week at the Nottingham Mechanics Institute in the City Centre. It will be suitable for anyone over 55, whether or not they wish to go on to further study.

If you would be interested in either of these courses, please contact Chris Ring, Senior Lecturer in Social Work and Professional Practice, Nottingham Trent University, on 0115 848 2632, or via email: chris.ring@ntu.ac.uk, as soon as possible.

If you are 65 or over (or care for someone who is) we would like to know your views on the health and care services across Greater Nottingham and what is important to you. As services are developed we want to make sure that patient, carer and service user voices are at the centre of progress.

Please follow this link to complete the online survey:https://www.surveymonkey.co.uk/r/Over65s

The survey is open until the 31st March 2016 so make sure your voice is heard.

Dementia affects over 850,000 people in the UK, with 25 million of the UK population having a close friend or family member affected. Join Dementia Research is a new service that aims to boost research participation by connecting people interested in research to suitable dementia studies across the East Midlands. A short animation has been developed to explain more about Join Dementia Research and what is involved. 

Anyone aged 18 years or over can sign up themselves, or on behalf of someone else, either by registering online or by contacting the helplines of Alzheimer’s Research UK (0300 111 5 111) and Alzheimer’s Society (0300 222 1122).

Harvey Hadden Sports Village is to offer Dementia Friendly Swimming Sessions from October 2015.  The following are an example of what will be on offer

  • Tuesday - Swim for Relaxation 11.00am - 12.00 noon
  • Wednesday Swim for Relaxation 2.45pm - 3.45 pm
  • Sunday Swim Inclusive Sunday 11.30am - 12.45 pm

For more information contact francesca.barney@nottinghamcity.gov.uk


Indepentent Living Events

Nottingham City Homes are holding open day events in their Independent Living facilities (one and two bed flats are available) for older citizens who are over 60 and looking to move or who are 55 and over and on DLA or PIP. The open days are held on Wednesday mornings between 10.00 am and 1.00 pm.

  • 13 April 2016 - Crossfield Court, Crossfield Drive, Top Valley, NG5 9EU
  • 11 May 2016 - Keverne Close, Aspley, Nottingham, NG8 5EF
  • 8 June 2016 - Ogdon Court, Beecham Avenue, Marmion Road, NG3 2HN
  • 13 July 2016 - Aspinall Court, Radford Bridge Road, Southwold, NG8 1NS
  • 10 August 2016 - Woodthorpe & Winchester Court, Winchester Street, Sherwood, NG5 4DZ
  • 14 September 2016 - Garfield Court, Garfield Road, Radford, NG7 3AP
  • 12 October 2016 - Fenton Court, Fenton Road, Heathfield, NG5 1LX
  • 9 November 2016 - Mayfield Court, Willersley Drive, Meadows, NG2 2HS
  • 14 December 2016 - Foxton Gardens, Beechdale, NG8 3FR

If you would like further information on the open days, or Independent Living, please call the Lettings Team on 0115 7469619.


This pantomime season the Theatre Royal are delighted to bring you two relaxed performances of Aladdin! These performances are especially adapted for customers with a wide range of disabilities and those on the autistic spectrum. They are also ideal for bringing young children to their first pantomime! The show is the same but with small changes made to the lighting and sound in order to provide a more relaxed and supportive environment for those watching.

Tickets are available for Wednesday 6th January at 1.30pm (£11.50) and 7.15pm (£15).

For more information and to book tickets please contact Caroline Pope on 0115 989 5627 or email caroline.pope@nottinghamcity.gov.uk

Age UK Nottingham and Nottinghamshire has received the Queen’s Award for Voluntary Service for its wide-ranging work in helping local older people eg offering a regular visiting service to older people who are lonely or socially isolated, helping older people to claim rightful benefits and offering free, confidential and impartial support on personal, practical, financial and legal matters. 

For more information on any of their services go to Age UK Nottinghamshire.

'Can Samba' working with City Arts offers a range of sessions for older people.  Different levels of activity are offered including gentle seated social exercise, aimed at those who maybe haven’t done any exercise in a while.  Social dance sessions are also offered for reasonably active people. Drinks, cake and conversation (or just company) are available before and after the session.

Classes are held Tuesday's at City Arts, 11-13 Hockley, Nottingham, NG1 1FH during Term 1 Sep-Oct (29th Sep, 6th, 13th Oct) and Term 2 Nov-Dec (3rd, 10th, 17th, 24th Nov, 1st Dec)
•2.00pm - 4.00pm – Seated Samba - £1-2 donations
•4.00pm - 6.00pm – Slow Samba – £1-2 donations

If you like making things, being creative or want to learn a variety of art and craft skills the 'Can Samba' provide a nice relaxed and friendly atmosphere for people aged 45+ on Thursdays 2.00pm - 4.00pm.  For more information please contact Sarena on 07877428734. You can request a call back to save on phone charges. Alternatively, call City Arts on 0115 9505152.

The Caregivers who came to see me put me at my ease immediately. I would wish Home Instead to attend to my care should the need arise in the future and would have no hesitation whatsoever in recommending Home Instead to anyone in need.

Mrs T - Toton