Being a CAREGiver
In this section we give you the floor to our fantastic CAREGivers. It is their time to be in the SPOTLight and answer some of our fequently asked questions........ Here goes!
What is your name?
What were you doing before you joined Home Instead?
Team Leader at Nottingham Tourism Centre.
What made you want to work in the care sector?
I thought it would be rewarding, I could make a difference to people's lives. I love talking to people and this was perfect way to give something back to the community.
What made you want to apply to Home Instead in particular?
I was impressed, by the information I sourced before I started and they way they worked. They saw people as people and not just a name on a sheet of paper.
What were your expectations of the job before you started?
I expected full training and a commitment from my employer to maintain what they promised to do with their clients. I wondered if the job as a CAREGiver was too good to be true after I read the job description and spoke to the owner about what a typical day looked like.
Were your expectations been met?
Yes, much more training in place than I thought. Lots of support and Home Instead deliver high quality services to all clients. I love my job as CAREGiver and you do sometimes feel like you are being paid to do the best job in the world. I wake up in the morning and I’m excited to see my clients and I have never had that in a job before. I have been encouraged and supported to continue my professional development.
What would you say to someone that is thinking of applying?
Please consider a career in care, it's very rewarding. You can make a career out of it if you want to but equally it is a job that you can do just for the feel good factor, knowing you have made some one smile can make your job worthwhile.
What do you enjoy most about being a CAREGiver?
I love my job, meeting different people, challenges and helping people. It has made me a much nicer person, more patient, caring and thoughtful.
What has been your most memorable moment?
Making a difference to some of my clients with dementia, using my training and seeing the change in behaviour by making little changes to the techniques I used when visiting clients. Also helping family members understand why and how to support their loved one with dementia by giving them information about Home Instead’s Alzheimer’s and Dementia Workshops really makes me feel like I am making a difference.
Also being recognised for my commitment and quality of service was a huge achievement.
Who is or was your favourite client and why? (Please note: For confidentiality reasons we have not used any identifiable information)
I have a favourite client who is 95 and I have been going to her for 3 years, but all my clients are special to me.
The service provided was excellent and enabled myself and my sister to know that our father was being properly cared for, particularly important as we both live some distance away. Primo went beyond the call of duty and was always contactable and willing to assist. I would have no hesitation in recommending Home Instead. Our thanks to Primo, Sarah and the CAREGivers team.Mrs N - Ruddington