Winners of dementia excellence award

We are delighted to announce that Home Instead Senior Care in Norwich were last night (26th February) named winners of the Excellence in Dementia Care award at the 2015 Norfolk Care Awards. 

The dementia award was presented to our very own Chris Carter by broadcaster and columnist Libby Purves. The award recognises our innovative thinking in the field of dementia care. The judges were also looking for a service where all those involved understand the needs of people with dementia and where there is a focus on relationship centred care. 

The Norfolk Care Awards, now in their second year, were held at Sprowston Manor with a high profile audience including Norman Lamb, Minister of State at the Department of Health; David Prior, chair of the Care Quality Commission (CQC); Andrea Sutcliffe, Chief Inspector of Adult Social Care and Professor Martin Green, CEO of Care England. 

Commenting on the win, Chris said, “The judges were really impressed with the standard we are delivering and felt that all providers should be aspiring to this. 

“As well as delivering a quality care service we are involved with dementia initiatives in our local community and I think the judges were impressed with this. 

“It goes without saying that this achievement would not be possible without the commitment and dedication of my team and our fantastic caregivers.” 

Chris was also keen to celebrate the positive outcomes of the dementia care provided. He said, “Our caregivers are often working in difficult circumstances, particularly with clients living with an advanced dementia. But as well as the difficulties they also experience joy – laughter, dancing, singing. It is always lovely to hear about the great things our caregivers are able to achieve and the comfort they bring. Hopefully this award will help to show the many positive outcomes achieved.” 

Home Instead specialises in providing care for the elderly in their own homes and their personalised dementia support is very much in demand.  This support is underpinned by a City & Guilds accredited dementia training programme, through which Home Instead’s caregivers learn how to provide effective support to those living with the condition. 

The company also runs a monthly carers group in conjunction with Norfolk and Suffolk NHS Foundation Trust and Norfolk Carers Support. They are also active in sharing their knowledge of caring and supporting people with dementia with the wider community and run free monthly workshops for family carers and professionals.

A group of Home Instead CAREGivers talking
Family welcoming a Home Instead care manager into their home