Home Help & Housekeeping in Norwich
Relationship-led and supportive Home Help & Housekeeping in Norwich from compassionate and experienced home care professionals.
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The Norwich Home Help & Housekeeping team, here to help every step of the way
Home is where the heart is, but keeping it safe and comfortable can become a challenge as we age or manage chronic conditions. At Home Instead Norwich, our home help and housekeeping service makes day-to-day life easier and more manageable. From tidying up to checking the fridge, we help our clients to maintain both their homes and their independence. With 43% of adults in Norwich (Source: NorfolkInsight) not eating the recommended five portions of fruit and vegetables each day, we’re here to help with that too. It’s not just about keeping things neat, it’s about maximising health and making sure you or your loved one feels secure, supported, and at ease at home.

Award-winning service you can rely on


Get in touch today to
see how we can help
Get in touch Why Home Help & Housekeeping may be right for you
Our home help service is built on trust, warmth, and reliability. Our visits last at least an hour, giving us the time to do things properly – whether that’s putting away groceries, preparing a healthy meal, or getting some laundry done. With consistent Care Professionals who become familiar faces, we bring comfort and stability that families can rely on. Inadequate nutrition and hydration can cause falls which lead to hospitalisation and loss of independence. Our hydration champions and care planning experts can help prevent this. We also offer companionship and shopping support, because for many, it’s more than just the tasks, it’s about staying connected to the community and seeing a friendly face each week.

What we do to care for your loved ones
- We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.Mobility support
Helping your loved one move around their home safely, including transfers and positioning.Health appointment management
We support you to attend those important health appointments.Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.

Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide.
Paul, Client

As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Tailored Home Help & Housekeeping in Norwich
We’ll go the extra mile to provide home help and also to ensure your loved one’s well being. Our local Care Professionals check on everything that matters, from fresh food in the fridge to overall wellness. We assist with real meal preparation, not just ready meals, and encourage healthy eating habits. If Mum’s cupboards are running low or Dad needs a hand keeping on top of things, we’re there to help. We can shop for you or support your loved one to continue to enjoy those trips to Waitrose at Eaton or Morrisons in Catton. And with regular updates to family members who may live farther away, our home help service provides peace of mind that everything is as it should be back at home in Norwich.

Get in touch today to
see how we can help
Get in touch Trusted Home Help & Housekeeping from experienced home care professionals in Norwich
Our Care Professionals are more than just helpers, they can become like extended family. Each one is DBS-checked, fully trained, and carefully chosen for their warmth and dedication to making a difference. Backed by our local Norwich office, led by Chris, a former community pharmacist, we’re ready to adapt to changing needs and are just a phone call away for families. As a recognised 5-star employer, we value our team and invest in the skills that allow them to support clients with the highest quality home help services and care at home.

Additional support and activities in Norwich
Our “What’s On Where” guide is packed with ideas for local events, groups, and activities across Greater Norwich, helping older adults and their families stay engaged with the area they love. We also host regular companionship cafes in Thorpe St Andrew, Hellesdon, and Earlham.

FAQs
- Which towns and postcodes do the Norwich team service?
Our office provides care for people at home in the following areas:
Norwich, Taverham, Sprowston, New Costessey, Hellesdon, Thorpe St Andrew, Bowthorpe, Mile Cross, Thorpe Marriott, Old Catton, Cringleford, Tuckswood, Earlham, Lakenham, Costessey, West Earlham, Thorpe Hamlet, Keswick, Ringland, Colney, Drayton, Eaton, Heartsease, Intwood, New Catton, North Earlham, Earlham Rise, Heigham Grove, Old Lakenham, Eaton Rise
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
NR1 1, NR1 2, NR1 3, NR1 4, NR2 1, NR2 2, NR2 3, NR2 4, NR3 1, NR3 2, NR3 3, NR3 4, NR4 6, NR4 7, NR5 0, NR5 8, NR5 9, NR6 5, NR6 6, NR6 7, NR7 0, NR7 8, NR7 9, NR8 5, NR8 6
Search here if you cannot see your town or postcode - Is Home Instead Norwich a locally owned home care organisation?
Home Instead Norwich is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Search here if you cannot see your town or postcode - When should I or my loved one consider using home help care?
If daily household tasks are starting to take longer or becoming more difficult you may want to consider getting assistance. Our Care Professionals can work alongside you or work on the tasks alone, ensuring your home stays clean and tidy.
- What happens if my need for home help changes?
Home Instead understand that any care you need can change over time. We will work closely with you to ensure we provide you with as much or as little care and support as you require.
- Is there any housework you are unable to do?
Our home help care covers light household tasks which can be carried out during a visit. This would not cover deep cleaning of a client’s home.
Reach out and talk to the Norwich team today
Enable your loved ones to continue to live their life with the support of the Norwich team. If you would like more information about our high quality Home Help & Housekeeping service, please call us on 01603 963317, or fill out the form below.

Become a Care Professional today
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.




