The familiar parts of the day often matter more than ever when someone is living with dementia. Our dementia care in York helps people stay connected to the meaningful routines, familiar places, and cherished activities that still feel reassuring and recognisable. Our experienced Care Professionals take time to understand each individual's unique needs and preferences, shaping compassionate support carefully around the person.
Personalised dementia care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
City & Guilds Assured dementia training
Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.
Compassionate support for complex behaviours
We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.
Home care in York supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
We provide award winning care in York , Haxby , Heworth , Holgate , Tang Hall and the surrounding areas
We provide award winning care in Castleford , Pontefract , Goole , Selby , Garforth and the surrounding areas
We provide award winning care in Thornton , Hessle , Pocklington , Market Weighton , Melbourne and the surrounding areas
The things your loved one has always enjoyed do not stop mattering because they now need support. Someone who loves music may still light up listening to a familiar album while looking through old photographs, while another person might feel more like themselves spending time in York Museum Gardens, walking slowly among the gardens and recognising places they have visited for years. Care Professionals look for these small but important connections and build them naturally into the day. That same sense of familiarity carries through routines at home. Meals, medication prompts, and personal care follow a steady pattern that feels reassuring rather than disruptive, while practical adjustments help daily life stay manageable without changing the feel of the home itself. Favourite items remain easy to reach, spaces stay clear and comfortable to move around, and support is always shaped around the person's pace. Care Professionals are City & Guilds-assured in dementia support, with care regulated by the Care Quality Commission, reassuring families that support remains thoughtful, skilled, and carefully delivered.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
By submitting this form, you consent to Home Instead York contacting you about our care services. Your data is handled in accordance with our Privacy Policy. We will never share your information with third parties for marketing purposes.
A calm voice, a familiar face, and a little extra time can make difficult moments feel far less overwhelming. Care Professionals use clear, unhurried language, giving someone time to respond without rushing or unnecessarily correcting them. If a person becomes confused or upset, the approach gently shifts to what they need in that moment, helping conversations feel calmer and less pressured. Communication is not only about words. Care Professionals pay attention to expression, body language, and mood changes, recognising when someone may need reassurance, quiet companionship, or simply a slower pace. These adjustments make everyday interactions more comfortable and reassuring. Seeing the same Care Professionals regularly helps trust build naturally over time. Familiar visits reduce the stress of constantly meeting new people, while careful matching around personality and shared interests helps conversations feel genuine. Whether chatting about gardening, music, or local memories, familiar connections help someone feel recognised as themselves.
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
One of the hardest parts for families can be not knowing how things are really going day to day. Care Professionals share clear updates about how your loved one has been, what they enjoyed, and whether anything has changed, so you are never left trying to piece things together yourself. Support is reviewed regularly because dementia rarely stays still. If routines become harder, extra reassurance is needed, or support needs to increase, care plans are adjusted to reflect what is happening now rather than what worked months ago. We coordinate with GPs, pharmacists, and other professionals involved in your relative's care, making everything feel more joined up and manageable. There is no need to wait for a formal review to ask questions. If something changes unexpectedly or you need advice, someone is always available to talk things through. The aim is to help families feel supported, informed, and less alone.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur home help services in York provide compassionate assistance with daily tasks, ensuring comfort and independence for your loved ones.
Learn moreOur dementia care in York is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreHaving someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in York could be an excellent alternative to a care home.
Learn moreThe right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in York, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Learn moreTaking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in York is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
Learn moreDiscover personalised, flexible personal care for older adults in York, from compassionate Care Professionals focused on encouraging independence.
Learn moreDiscover personalised, flexible overnight care for older adults in York, from compassionate Care Professionals focused on encouraging independence.
Learn moreDiscover personalised, flexible overnight care for older adults in York, from compassionate Care Professionals focused on encouraging independence.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
