
Croydon & Dulwich
We provide care in Addiscombe , South Norwood , New Addington , Penge , Purley
We provide dementia care in Surrey that helps people stay connected to what's familiar and important in their lives. Our Care Professionals support families across Guildford, Woking, Reigate and Epsom, getting to know each person beyond their diagnosis. They help maintain daily routines and community connections that bring comfort. We're here to support each individual's unique story and the things they've always valued, right in the comfort of home.
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We provide care in Addiscombe , South Norwood , New Addington , Penge , Purley

We provide care in Walton-on-Thames , Ashford , Sunbury-on-Thames , Weybridge , Shepperton

We provide care in Ewell , Epsom , Leatherhead , Chessington , Dorking

We provide care in Washington , Godalming , Haslemere , Cranleigh , Storrington

We provide care in Woking , Guildford , Knaphill , Merrow , Park Barn

We provide care in Reigate , Caterham , Coulsdon , Biggin Hill , Oxted

We provide care in Putney , Kingston upon Thames , Twickenham , Isleworth , Roehampton

We provide care in Thornton Heath , Tooting , Streatham, Mitcham, Streatham Hill

We provide care in Morden , Carshalton , St Helier , Cheam , The Wrythe

We provide care in Wimbledon , New Malden , Worcester Park , Tolworth , Surbiton

We provide care in Windsor , Egham , Staines-upon-Thames , Addlestone , Chertsey
Living with dementia brings different challenges from one day to the next, which is why we start by getting to know each person. Across Surrey, from Godalming and Cobham to Weybridge and Leatherhead, our Care Professionals provide dementia care built around individual routines, preferences and history.
We support morning and evening routines, provide gentle reminders around meals and hydration, and encourage activities that bring meaning, whether that’s tending to plants, listening to favourite songs or visiting somewhere like RHS Garden Wisley. When confusion arises, our Care Professionals respond with calm reassurance and patient communication, using techniques that reduce distress rather than challenge or correct.
Every Care Professional completes our City & Guilds-assured training, developing skills in memory support, safe mobility and recognising changes in cognition. Care plans are updated when needs shift, so support remains relevant and responsive. Families receive practical guidance on managing the home environment and understanding behavioural changes.
Regulated by the CQC, we deliver dependable dementia care across Surrey, grounded in respect, patience and understanding.

We support people living with dementia by focusing on what brings them comfort and confidence, rather than following routines that don’t suit how they feel each day. Our Care Professionals take time to learn about your loved one’s habits, hobbies and personality, so every visit reflects who they are and what helps them feel settled.
We match each person with a small, consistent team of Care Professionals, allowing trust to build naturally. Seeing the same familiar faces helps reduce confusion and creates a sense of security. Our approach to communication is thoughtful and flexible – whether that means offering clear prompts, using memories to encourage conversation, or simply being present when words aren’t needed.
Activities are built around long-held interests, like doing arts and crafts or listening to favourite music. We respond to changes in behaviour with patience and understanding, always aiming to preserve dignity and support independence wherever possible.
Looking after someone with dementia can feel daunting when you’re doing it alone, which is why our home care in Surrey includes steady support for families as well. We keep relatives informed, sharing updates after each visit so you understand how things went and whether anything has changed. Our local office team are always available for questions, reassurance or adjustments when needed.
The same Care Professionals visit regularly, which means they observe subtle shifts in mood or well-being that might not be obvious day-to-day. These observations help families understand what’s happening and plan ahead with greater confidence. We adapt care as needs evolve, making sure support remains thoughtful and appropriate at every stage.
We also provide guidance on adapting the home environment and emotional support for relatives. We’ve supported many families across Surrey living with dementia, and we’re here with understanding and practical help whenever you need us.


Home Instead have been looking after my father for a few years now, without them we would not be able to manage having him living in his own home. They are always bright and cheerful and Dad enjoys seeing them.
Bridget, Client's Family

I am very happy with the support, care and kindness I receive from all the staff of Home Instead.
B.M, Client

I have had my care from Home Instead for almost ten years and things just keep getting better. I can’t praise them enough.
Kevan, Client





