Highest regulatory ratings

16,000+ active clients

Recommended by 97% of our clients

10,000+ carers nationwide

Home Care rating 9.7

Highest regulatory ratings

16,000+ active clients

Recommended by 97% of our clients

10,000+ carers nationwide

Home Care rating 9.7

Helping you stay living comfortably at home.

We’re here to help the local community, providing care and support to allow individuals to lead fulfilled lives in safe & familiar surroundings where they feel most comfortable.

With round the clock support from the local Home Instead office, our dedicated team of Care Professionals provide a range of in-home care services across the area. We’re a friendly bunch, so give us a quick call, and we’ll see what we can do for you or your loved one today.

Award-winning service you can rely on

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

Sarah is our courageous leader, as the Managing Director she is the reason why all of our team is striving for the best for our clients.
Sarah Daly
Managing Director
Chris is our Director and often remind us that he spent "4 years in print"
Chris Daly
Director
Vicki started at Home Instead as a Care Professional in 2016 before joining the office as Care Team Administrator 2021 where she then progressed to a Field Supervisor, Head of Care Professional, Deputy Care Manager and now Care Manager.
Vicki Chapman
Care Manager
Chloe joined Home Instead as a Care Professional in 2019. Chloe joined the office team in 2022 as a Field Care Supervisor she is now Head of Client Experience.
Chloe Owen
Head of Client Experience
Tammy has thirty years of experience in care to teach others to provide outstanding care to our clients. She was a Field Care Supervisor, Head of Training and is now our Head of People Experience.
Tammy Blackwell
Head of People Experience
Caroline, Senior Field Care Supervisor, works within the Care Team. She plays a pivotal role in ensuring the well-being of our Care Professionals, offering support and care.
Caroline Taylor
Senior Field Care Supervisor
Karin joins the office as a Live-in Field Care Supervisor and is now a Senior Field Care Supervisor. Karin is helping to support our Care Professionals and Clients.
Karin Sangiorgio
Senior Field Care Supervisor
Mandy, Field Care Supervisor, works within the Care Team. She ensures that all our clients receive the exceptional care they rightfully deserve.
Mandy Sonderen
Field Care Supervisor
Helen has joined our team as our recruitment coordinator. She prides herself on finding the right professionals for our clients.
Helen Cheer
Recruitment Coordinator
There is nothing more rewarding than knowing I've made a great match, and both client and Care Pro are happy.
Shannon Ormston
Senior Care Coordinator
Izzy makes up part of the scheduling team. She is responsible for ensuring all our clients and Care Pro's schedules are completed.
Izzy Brown
Care Coordinator
Michelle started at Home Instead in 2021 and is our Front of House, welcoming all our visitors to the office. Michelle has a varied role; she answers the phone to CPs, clients, and new enquiries. Michelle also manages any expenses and mileage for our CPs and clients.
Michelle Murphy
Front of House
Rich spent 20 years as a Graphic Designer before becoming a Carer, he joins the fun office team as our Advertising and Social Media Coordinator.
Richard Woods
Advertising and Social Media Coordinator

My Godfather, had a couple of falls, went into hospital and was discharged into a care home. He wanted to return home. I contacted Home Instead and their managing director and her deputy took charge, and he came home under their care last October, aged 92. They dealt with the GP and pharmacy etc. which took the pressure off me as I was not geographically close. When he needed care at night, they put that in place. The deputy manager was always contactable and they kept me appropriately informed. Their carers were kind and compassionate. My godfather achieved his aim of living out his final days at home. Not cheap, and there probably are cheaper agencies – but I was let down by one, and wanted the agency to take responsibility, as I was not close by, which they did.
Sarah B
I would like to commend one particular member of staff for her outstanding attention to detail tonight regarding my misunderstanding of my mother’s morning medication. I was wrong. The carer was absolutely right. She is a superlative carer and my mother is extremely fond of her. A credit to Home Instead.
Jane R
I have been a client of Home Instead for eight years now. The service I receive is above excellent. My carers always go the extra mile. I get up and go to bed smiling! I like the fact my carers dont wear uniforms and don’t treat me like just a client.
P A
For a few years now we have used Home Instead (Guildford and Woking) for companion visits to my son. They have always acted with utmost professionalism and compassion and have ensured that there’s continuity of care. This is so important to build a rapport between the client and carer and my son considers his carer as a friend. I know that they always have my son’s best interest at heart and this is so reassuring. I would recommend them without any hesitation.
Christina W
I cannot recommend Home Instead highly enough. They came to look after my mother aged 96. She is now 101 and built up a great relationship with staff so she thinks of the carers as her friends whilst still dealing with the most personal care. The team are charming fun efficient and helpful. They are such a fabulous team and they have adjusted their care as my mother’s needs have changed,
They got her the equipment she needed the next day. They are lovely to have around and trustworthy. They know their tasks and keep calm in any situation.
They are simply life changing for both me and my mum.
Joanna D

Guildford & Woking

Lansbury Estate, Unit Su1,
Ground Floor, 102 Lower Guildford Road,
Woking,
GU21 2EP

Schedule a call

Areas and postcodes we cover
Our office provides care for people at home in the following areas.

Guildford, Onslow Village, Compton, Shalford, Bellfields, Chilworth, Merrow, Slyfield, Clandon, Horsely, Effingham, Shere, Send, Ripley, Wisley, Pryford, Byfleet, West Byfleet, Sheerwater, Horsell, Brookwood, Pirbright, Worplesdon, Normandy, Knaphill, Woking.

If your town doesn't appear above please check the postcodes below to see if we cover your area.

GU1 1, GU1 2, GU1 3, GU1 4, GU2 4, GU2 7, GU2 8, GU2 9, GU21 2, GU21 3, GU21 4, GU21 5, GU21 6, GU21 7, GU21 8, GU22 0, GU22 7, GU22 8, GU22 9, GU23 6, GU23 7, GU24 0, GU3 1, GU3 2, GU3 3, GU4 7, GU4 8, KT14 6, KT14 7, KT15 3, KT24 5, KT24 6